Search Results for: management

Uncontrolled use of AI in organisations linked to rising risk and slower returns

Uncontrolled use of AI in organisations linked to rising risk and slower returns

by • AI, News

New polling from Lenovo suggests that the widespread, and often unregulated, use of artificial intelligence in organisations is creating operational risks, increasing costs and slowing the return on investment from AI initiatives. The company’s latest Work Reborn Report, based on a survey of 6,000 employees worldwide, claims that more than 70 percent of employees now use AI tools on a weekly basis. Up to a third of this activity is taking place without formal oversight from IT departments, contributing to the growth of so-called shadow AI. (more…)

Re-humanising the workplace: why prevention, support and standards matter more than ever

Re-humanising the workplace: why prevention, support and standards matter more than ever

by • Comment, Wellbeing

There is growing recognition that the workplace needs to become more human again, not less.There is growing recognition that the workplace needs to become more human again, not less. For all the talk of performance, productivity and retention, too many organisations still treat stress, ill health and emotional wellbeing as secondary matters. They are not. They sit at the heart of business success. The figures from the Keep Britain Working report, an independent review commissioned by the UK government and led by Sir Charlie Mayfield, the former chair of John Lewis, are a wake-up call. The value at stake is enormous. Employers face an estimated £85 billion a year in lost output and costs linked to ill health. For government, the additional burden in welfare payments and NHS demand is around £47 billion annually. On top of this lies the wider cost to the economy through lower participation, and the human and social costs of lost opportunity, stalled careers and reduced life chances. (more…)

New issue of Works magazine is out now and ready for you to explore

New issue of Works magazine is out now and ready for you to explore

by • News, Premium Content, Workplace, Workplace design

The digital edition of the new issue of Works magazine has landed, bringing you another compelling mix of insight and ideas from across the workplace design and management sector. The print edition is on its way and, we think, better than ever. Whichever format you choose, issue 19 offers a comprehensive look at the trends, projects, ideas, products and people shaping the contemporary workplace and the way we think about it. from global perspectives and expert commentary to case studies, interviews and a closer look at the materials and products shaping modern workplaces. (more…)

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

by • AI, News, Workplace design

The cost of fitting out office space around the world has risen by up to 6 percent over the past year, as geopolitical instability and growing technological demands combine to reshape corporate real estate strategies, according to new research from JLL. The firm’s 2026 Global Office Fit-Out Cost Guide, which analyses 68 cities, identifies a complex mix of factors behind the increase, including higher energy prices, supply chain disruption and ongoing shortages of skilled labour. (more…)

Challenge for workplace is balancing culture with the business’s need for speed and innovation

Challenge for workplace is balancing culture with the business’s need for speed and innovation

by • News, Workplace, Workplace design

A new EU-funded study suggests that many European organisations are struggling to balance strong workplace culture with the need for speed and innovation.A new EU-funded study suggests that many European organisations are struggling to balance strong workplace culture with the need for speed and innovation. The Culture Compass 2026 report, developed by Rotterdam School of Management at Erasmus University and the Meet Your Purpose think tank, draws on responses from more than 540 managers and employees across Austria, Germany, the Netherlands and Switzerland. It identifies what researchers describe as a “productivity paradox”, in which employees feel valued and engaged but are constrained by slow decision-making and limited autonomy. (more…)

Recent events highlight a clear shift in how firms approach workplace strategy

Recent events highlight a clear shift in how firms approach workplace strategy

by • Facilities management, News, Property, Workplace design

Two recent events hosted by HubStar in London and Amsterdam suggest there has been a shift in how organisations now approach workplace strategy, with a growing focus on three core prioritiesTwo recent events hosted by HubStar in London and Amsterdam suggest there has been a shift in how organisations now approach workplace strategy, with a growing focus on three core priorities. The regular quarterly gatherings bring together senior leaders from corporate real estate, facilities management, HR, IT and workplace experience to discuss current challenges and emerging trends. Conversations at the two sessions centred on how organisations are responding to changing expectations around hybrid work and the role of the office. Organisations are increasingly focused on creating workplaces that: justify the commute; develop a clearer understanding of how space is used through better data; and adopt more flexible approaches to planning and design. (more…)

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

by • AI, News

A significant proportion of employees are resisting the introduction of AI in the workplace, with some actively undermining its adoption, according to a new global survey.A significant proportion of employees are resisting the introduction of artificial intelligence in the workplace, with some actively undermining its adoption, according to a new global survey. The 2026 AI Adoption in the Enterprise report, produced by Writer in partnership with Workplace Intelligence, draws on responses from 2,400 knowledge workers across Europe and North America. It suggests that while organisations are investing heavily in artificial intelligence, many employees remain unconvinced of its value and are pushing back against its use. (more…)

Memories of the Office Age 

Memories of the Office Age 

by • Cities, Features, Working lives

memories of the office ageOriginally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery.  (more…)

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

by • AI, News, Wellbeing, Workplace

Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report.Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report. The study, based on one of the largest ongoing surveys of employee experience, suggests that organisations are struggling to translate technological change into measurable improvements in performance or working life. Employee engagement fell to 20 percent in 2025, down from a peak of 23 percent in 2022 and its lowest level since 2020. This decline has significant economic implications, with Gallup estimating that low engagement costs the global economy around $10 trillion in lost productivity, equivalent to 9 percent of global GDP. (more…)

How the 21st Century office was born in post war Europe

How the 21st Century office was born in post war Europe

by • Features, Workplace design

Central Beheer Building There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

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Creativity, thinking and expertise in the workplace should be safeguarded from AI

Creativity, thinking and expertise in the workplace should be safeguarded from AI

by • AI, News

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)

British workers happier and more productive than US and German contemporaries. Hey. We just report this stuff

British workers happier and more productive than US and German contemporaries. Hey. We just report this stuff

by • News, Wellbeing, Workplace

A major international study claims that team enjoyment is the strongest perceived driver of productivity, challenging long-standing assumptions about how organisations improve performance and that British workers claim to be happy and productive A major international study claims that team enjoyment is the strongest perceived driver of productivity, challenging long-standing assumptions about how organisations improve performance. The Global Workplace Happiness Report, published by The Happiness Index in partnership with employee benefits provider Pluxee, draws on responses from 80,000 employees across 115 countries. It suggests that social and emotional factors play a more significant role in productivity than operational systems such as workload management or process design. The poll also found that British workers are more likely to say they are happy and productive than their US and German contemporaries.  (more…)

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