Search Results for: management

May 2, 2013

UK facilities management trade associations announce plans to merge

by Mark Eltringham • Facilities management, News

We’ll react to this later but here is the press release announcing the proposed merger of all of the UK’s major facilities management and support services trade associations: “The British Institute of Facilities Management, Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association have agreed to the concept of forming one single and united body to represent facilities management and support services. As the facilities management and support services profession and industry have matured and evolved, so too must the bodies representing and leading them. This proposed merger recognises the growing demand for a stronger, unified and collective voice that represents and promotes what is a fundamental component of our economy and day to day businesses.

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April 29, 2013

What Søren Kierkegaard can teach us about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

Søren Kierkegaard was a Nineteenth Century Danish philosopher and proto-existentialist. Not for him the hazy, romantic ideals of many of his contemporaries. He was one of the thinkers who gave birth to the Twentieth Century with its focus on the individual, reality and life in a sometimes uncaring world, although he was no atheist like many of the true existentialists. If he’s generally well known for anything these days it is for a single quotation that reads like a greeting card aphorism but is no less true for that. He said: ‘Life can only be understood backwards; but it must be lived forwards.’ Looking back can give you a real handle on the present. I moved offices recently and as these things happen, a number of books that I routinely ignore fell open while I was looking for some displacement activity.

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April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

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April 5, 2013

Rigid attachment to best practice “killing” talent management

by Sara Bean • Knowledge, News, Workplace

A rigid attachment to ‘best practice’, rather than a focus on business needs, is preventing many organisations from unearthing and nurturing staff to drive their business forward and the danger of such an inflexible approach is killing organisations’ ability to properly manage talent. According to Anna Marie Detert, KPMG’s UK Lead for Talent – a tendency to copy or adopt the latest fad or fancy must be challenged if employers are to understand the talent they truly need to succeed, and plan effectively to find and keep it. (more…)

March 19, 2013

Survey: Work and poor management biggest cause of stress

by Sara Bean • News, Workplace

Work is the most stressful factor in people’s lives with one in three people (34 per cent) saying their work life was either very or quite stressful – and the top cause (32 per cent) is frustration with poor management. Research commissioned by Mind found work more stressful than debt or financial problems (30 per cent) or health (17 per cent). However, employees don’t believe that managers are actively tackling causes of stress in the workplace, with only one in five people saying they felt their line manager took active steps to help staff manage stress (22%) or mental health conditions (19%).

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March 11, 2013

Time to mothball facilities management’s stuffed shirts

by Simon Heath • Comment, Facilities management

Much hand-wringing and angst in the world of Facilities/Workplace Management at the moment. The usual existential paranoia about relevancy and the need for a seat at the top table; the search for differentiation when pretty much the whole industry does the same things in the same way; hoping to standardise as much as possible under the guise of best practice and looking for ways that add value that won’t put a further pinch on already tight margins. As ever, new legislative and regulatory frameworks will keep the talking heads occupied and BIM (and other new tools) will continue to keep the cash tills ringing at software companies.

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February 19, 2013

Room for improvement in public sector workplace management

by Mark Eltringham • Architecture, Facilities management, News, Public Sector, Workplace design

Last week technology company Citrix announced that the UK Government could cut its property costs by a third by adopting flexible working policies. It used a Freedom of Information request to discover how much space each public sector employee in the UK is allocated and how much it costs then applied a formula to work out how this would be affected by greater adoption of flexible working. What was interesting was not just the up-front argument you would expect from an ICT provider but also the discovery that the average employee is allocated 1.1 workstations with some enjoying 1.6. (more…)

May 12, 2026

Aquablu launches the new REFILL+ Series 2 in the UK with AURA system

by Freddie Steele • Company news, Wellbeing

Aquablu, the Dutch cleantech company transforming how employees access and enjoy drinking water, has unveiled the REFILL+ Series 2. Powered by the new AURA operating system, the Series 2 sets a new benchmark for sustainable, intelligent hydration in the workplace. Founded in 2018 in the Netherlands by Marnix Stokvis and Marc van Zuylen, Aquablu was created with a clear mission: to make healthy, sustainable hydration accessible to a billion people worldwide. Since then, the company has grown rapidly, partnering with major clients including Heineken, Adyen and Microsoft, and now operates in more than sixteen countries, serving over 100,000 workers. (more…)

May 5, 2026

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

by Neil Franklin • AI, News, Workplace

Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)

April 29, 2026

Three-quarters of people say they feel psychologically safe at work

by Neil Franklin • News, Wellbeing

Workers in the UK are more confident raising concerns at work than their leaders may realise, prompting calls for more businesses to keep pace and prioritise how psychologically safe people feel. Over three-quarters (77 percent) of frontline employees say they feel psychologically safe speaking up about problems or opportunities for improvement in their organisation, according to a commissioned study conducted by Forrester Consulting on behalf of SafetyCulture. Yet only 63 percent of senior management believe their workers feel that way – a gap that suggests many leaders may be underestimating their own culture. (more…)

April 27, 2026

Uncontrolled use of AI in organisations linked to rising risk and slower returns

by Neil Franklin • AI, News

New polling from Lenovo suggests that the widespread, and often unregulated, use of artificial intelligence in organisations is creating operational risks, increasing costs and slowing the return on investment from AI initiatives. The company’s latest Work Reborn Report, based on a survey of 6,000 employees worldwide, claims that more than 70 percent of employees now use AI tools on a weekly basis. Up to a third of this activity is taking place without formal oversight from IT departments, contributing to the growth of so-called shadow AI. (more…)

April 21, 2026

Re-humanising the workplace: why prevention, support and standards matter more than ever

by Carole Spiers • Comment, Wellbeing

There is growing recognition that the workplace needs to become more human again, not less. For all the talk of performance, productivity and retention, too many organisations still treat stress, ill health and emotional wellbeing as secondary matters. They are not. They sit at the heart of business success. The figures from the Keep Britain Working report, an independent review commissioned by the UK government and led by Sir Charlie Mayfield, the former chair of John Lewis, are a wake-up call. The value at stake is enormous. Employers face an estimated £85 billion a year in lost output and costs linked to ill health. For government, the additional burden in welfare payments and NHS demand is around £47 billion annually. On top of this lies the wider cost to the economy through lower participation, and the human and social costs of lost opportunity, stalled careers and reduced life chances. (more…)