Search Results for: management

May 2, 2013

UK facilities management trade associations announce plans to merge

by Mark Eltringham • Facilities management, News

We’ll react to this later but here is the press release announcing the proposed merger of all of the UK’s major facilities management and support services trade associations: “The British Institute of Facilities Management, Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association have agreed to the concept of forming one single and united body to represent facilities management and support services. As the facilities management and support services profession and industry have matured and evolved, so too must the bodies representing and leading them. This proposed merger recognises the growing demand for a stronger, unified and collective voice that represents and promotes what is a fundamental component of our economy and day to day businesses.

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April 29, 2013

What Søren Kierkegaard can teach us about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

Søren Kierkegaard was a Nineteenth Century Danish philosopher and proto-existentialist. Not for him the hazy, romantic ideals of many of his contemporaries. He was one of the thinkers who gave birth to the Twentieth Century with its focus on the individual, reality and life in a sometimes uncaring world, although he was no atheist like many of the true existentialists. If he’s generally well known for anything these days it is for a single quotation that reads like a greeting card aphorism but is no less true for that. He said: ‘Life can only be understood backwards; but it must be lived forwards.’ Looking back can give you a real handle on the present. I moved offices recently and as these things happen, a number of books that I routinely ignore fell open while I was looking for some displacement activity.

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April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

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April 5, 2013

Rigid attachment to best practice “killing” talent management

by Sara Bean • Knowledge, News, Workplace

A rigid attachment to ‘best practice’, rather than a focus on business needs, is preventing many organisations from unearthing and nurturing staff to drive their business forward and the danger of such an inflexible approach is killing organisations’ ability to properly manage talent. According to Anna Marie Detert, KPMG’s UK Lead for Talent – a tendency to copy or adopt the latest fad or fancy must be challenged if employers are to understand the talent they truly need to succeed, and plan effectively to find and keep it. (more…)

March 19, 2013

Survey: Work and poor management biggest cause of stress

by Sara Bean • News, Workplace

Work is the most stressful factor in people’s lives with one in three people (34 per cent) saying their work life was either very or quite stressful – and the top cause (32 per cent) is frustration with poor management. Research commissioned by Mind found work more stressful than debt or financial problems (30 per cent) or health (17 per cent). However, employees don’t believe that managers are actively tackling causes of stress in the workplace, with only one in five people saying they felt their line manager took active steps to help staff manage stress (22%) or mental health conditions (19%).

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March 11, 2013

Time to mothball facilities management’s stuffed shirts

by Simon Heath • Comment, Facilities management

Much hand-wringing and angst in the world of Facilities/Workplace Management at the moment. The usual existential paranoia about relevancy and the need for a seat at the top table; the search for differentiation when pretty much the whole industry does the same things in the same way; hoping to standardise as much as possible under the guise of best practice and looking for ways that add value that won’t put a further pinch on already tight margins. As ever, new legislative and regulatory frameworks will keep the talking heads occupied and BIM (and other new tools) will continue to keep the cash tills ringing at software companies.

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February 19, 2013

Room for improvement in public sector workplace management

by Mark Eltringham • Architecture, Facilities management, News, Public Sector, Workplace design

Last week technology company Citrix announced that the UK Government could cut its property costs by a third by adopting flexible working policies. It used a Freedom of Information request to discover how much space each public sector employee in the UK is allocated and how much it costs then applied a formula to work out how this would be affected by greater adoption of flexible working. What was interesting was not just the up-front argument you would expect from an ICT provider but also the discovery that the average employee is allocated 1.1 workstations with some enjoying 1.6. (more…)

April 15, 2026

Challenge for workplace is balancing culture with the business’s need for speed and innovation

by Neil Franklin • News, Workplace, Workplace design

A new EU-funded study suggests that many European organisations are struggling to balance strong workplace culture with the need for speed and innovation. The Culture Compass 2026 report, developed by Rotterdam School of Management at Erasmus University and the Meet Your Purpose think tank, draws on responses from more than 540 managers and employees across Austria, Germany, the Netherlands and Switzerland. It identifies what researchers describe as a “productivity paradox”, in which employees feel valued and engaged but are constrained by slow decision-making and limited autonomy. (more…)

April 15, 2026

Recent events highlight a clear shift in how firms approach workplace strategy

by Neil Franklin • Facilities management, News, Property, Workplace design

Two recent events hosted by HubStar in London and Amsterdam suggest there has been a shift in how organisations now approach workplace strategy, with a growing focus on three core priorities. The regular quarterly gatherings bring together senior leaders from corporate real estate, facilities management, HR, IT and workplace experience to discuss current challenges and emerging trends. Conversations at the two sessions centred on how organisations are responding to changing expectations around hybrid work and the role of the office. Organisations are increasingly focused on creating workplaces that: justify the commute; develop a clearer understanding of how space is used through better data; and adopt more flexible approaches to planning and design. (more…)

April 13, 2026

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

by Neil Franklin • AI, News

A significant proportion of employees are resisting the introduction of artificial intelligence in the workplace, with some actively undermining its adoption, according to a new global survey. The 2026 AI Adoption in the Enterprise report, produced by Writer in partnership with Workplace Intelligence, draws on responses from 2,400 knowledge workers across Europe and North America. It suggests that while organisations are investing heavily in artificial intelligence, many employees remain unconvinced of its value and are pushing back against its use. (more…)

April 13, 2026

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

Originally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. (more…)

April 10, 2026

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

by Neil Franklin • AI, News, Wellbeing, Workplace

Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report. The study, based on one of the largest ongoing surveys of employee experience, suggests that organisations are struggling to translate technological change into measurable improvements in performance or working life. Employee engagement fell to 20 percent in 2025, down from a peak of 23 percent in 2022 and its lowest level since 2020. This decline has significant economic implications, with Gallup estimating that low engagement costs the global economy around $10 trillion in lost productivity, equivalent to 9 percent of global GDP. (more…)