July 18, 2023

We need better evidence to help protect people at work

We make decisions at work every day and for those in complex roles or in fast-changing situations, it can feel like a continuous process. In business, of course, the choices we make can have a significant impact on the bottom line and, more importantly, our people, the environment and the communities we’re operating in. With so much riding on what we choose to do, our decision-making processes must be designed to maximise our chances of successful outcomes. This is especially so when our decisions involve how to protect people at work so can be literally a matter of life or death. More →

July 7, 2023

While most people feel they belong at work, many also complain about being silenced

by Jayne Smith • News, Workplace

Although two thirds of people feel a sense of belonging in the workplace, half also think they are unable to share their opinions freely at work, according to a a new poll of 4,500 individuals working for large organisations around the world and commissioned by facilities management firm ISS. While the poll found that 69 percent of workers do feel a sense of belonging at work, it also discovered that feelings of not belonging were linked to “decreased productivity, worsened mental health and an increased risk of employee turnover”. More →

July 7, 2023

Most people now at risk of poor mental health as a result of social exclusion

by Jayne Smith • News, Wellbeing

More than half of people in the UK have experienced social exclusion in the past year, leading to poor mental health and wellbeing, according to a new report from BUPA in partnership with ParalympicsGB. The poll suggests that 58 per cent of British people have felt excluded at some point in the past year – leading them to feel shut out when going about their daily life (28 percent), at work (27 percent) or within society (24 percent). Bupa’s survey also claims that 30 per cent of people have felt a negative impact on their general mental health due to their experience of social exclusion, with many left feeling isolated (41 percent), sad (41 percent) and anxious (33 percent). More →

June 16, 2023

Even when machines make better decisions than humans, people still override them

by Jayne Smith • News, Technology

Machines can make better decisions than humans, but humans often struggle to know when the machine’s decision making is actually more accurate and end up overriding the algorithm decisions for worse, according to new research from academics at ESMT Berlin, This phenomenon is described in the paper as algorithm aversion, and is attributed to an inherent mistrust in machines. More →

May 28, 2023

Mandatory use of AI technology dampens people’s enthusiasm for the stuff

by Neil Franklin • News, Technology

Teams with a positive inclination towards artificial intelligence experienced a dampening effect on their enthusiasm to collaborate when forced to use AI technology, a new study has found. Researchers also found that teams with initial negative views about AI were in fact more likely to collaborate with AI when forced to use it. The research, which has been published in the academic journal Group & Organization Management, underscores the importance of trust in AI and how employers should introduce the growing technology into their businesses. More →

May 11, 2023

Workplace machine learning improves accuracy, but increases workload for people

by Neil Franklin • News, Technology, Wellbeing

New research from ESMT Berlin claims that utilising workplace machine learning improves the accuracy of human decision-making, however, often it can also cause people to exert more cognitive efforts when making those decisions. These findings published in the journal Management Science come from research by Tamer Boyaci and Francis de Véricourt, both professors of management science at ESMT Berlin, alongside Caner Canyakmaz, previously a post-doctoral fellow at ESMT and now an assistant professor of operations management at Ozyegin University. The researchers wanted to investigate how machine-based predictions may affect the decision process and outcomes of a human decision-maker. More →

May 3, 2023

Poor management to blame for low performance and poor mental health of workers

by Neil Franklin • News, Wellbeing, Workplace

A new report from the CIPD suggests that there is a direct link between poor management and negative mental health, job satisfaction and performance amongst workers. In response, the CIPD is highlighting the need for better people manager selection and development to ensure managers have the skills needed to effectively lead and support their teams. Its report, The importance of people management, draws on data from the CIPD’s annual Good Work Index, which asked employees to rate their managers on a range of people management behaviours. More →

April 25, 2023

People responding to artificial intelligence by focussing on their ‘human skills’

by Neil Franklin • News, Technology, Workplace

Globally, workers are focused on developing their human skills, even as they see a future dominated by technology-driven work, artificial intelligence and automation, according to a new study from Pearson. For the latest edition of the Pearson Skills Outlook series [registration], Pearson partnered with Google to examine how and why people in the US, UK, India, and Brazil are looking to upskill as they face a rapidly changing economy. More →

March 2, 2023

One in four people will work from abroad this year, and many won’t tell their employer

by Jayne Smith • Flexible working, News

One in four (23 percent) UK office workers plan to take advantage of remote working to log on from abroad in 2023, with a third (32 percent) doing so against company rules, according to new research by the risk management and insurance broker, Gallagher. The survey of more than 2,000 UK office workers claims that the dramatic increase in hybrid working post pandemic now extends to a “work from anywhere” culture. But employees choosing to locate themselves overseas brings risk implications for their employer, as well as themselves. More →

February 9, 2023

Firms struggle to get a grip on people data despite workplace challenges

by Jayne Smith • News, Technology, Workplace

A new CIPD survey of business leaders claims there is a significant mismatch between the scale of the challenge that workplace issues currently pose to businesses and how often workforce issues and people data are discussed by senior leaders. In response, the CIPD is warning that organisations are unlikely to perform well in the long term unless decisions taken at a board and executive management level are informed by an in-depth and evidence-based understanding of the value and risk their workforce poses. More →

January 10, 2023

People prefer flexible to hybrid working according to new poll

by Jayne Smith • Flexible working, News

A new poll from MHR claims that people appear to prefer flexible to hybrid working. It suggests that a greater proportion of employees would prefer to work in the office with flexible hours (51 percent) than work from home with structured hours (41 percent). The survey [registration] of over 1,200 full time office workers across the UK and Ireland set out to find how their experience working remotely during the coronavirus pandemic compared to their usual work practices. More →

December 8, 2022

People in the West continue to express ambivalence about the metaverse

by Jayne Smith • News, Technology

A new poll from law firm Gowling WLG claims to reveal a stark difference in attitudes in Western and Eastern nations when it comes to the metaverse. It claims that the technology is set to change how we work and socialise forever, and that early adopters like China and the United Arab Emirates are already reaping the economic benefits. The firm’s Immaterial World report compared attitudes towards the metaverse in six international markets. The research found that four-in-five (83 percent) Chinese consumers would consider taking part in virtual experiences, more than twice as many as in the UK (37 percent). More →