Search Results for: values

Bosses failing to tackle workplace bullying say staff

by • Legal news, News, Wellbeing, Workplace

Employers failing to tackle workplace bullying, according to majority of staff The majority (91 percent) of staff polled on bullying at work say their employers do not deal adequately with the problem and over three quarters (78 percent) are reluctant to complain for fear of their job. According to charity Family Lives, the anxiety associated with workplace bullying greatly affects emotional health and wellbeing. Of the 1,500 workers it polled, 73 percent said the bullying was verbal, including threats, whereas 60 percent felt the bullying was social, including being excluded, ignored and isolated. Two thirds (66 percent) of respondents witnessed bullying at work with 43 percent stating they were bullied by their line manager, 38 percent bullied by a colleague and 20 percent bullied by SMT or CEO.

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City of London office market reaches the highest volume of lettings for 15 years

by • Facilities management, News, Property

05Central London leasing activity hit the highest volume since 2007 last year, while the office market in the city reached its highest volume for 15 years. Take up of central London office space totalled 12.4 million sq ft, when 12.7 million sq ft was let; which is 15 per cent ahead of 2013 totals. According to the latest research by Cushman & Wakefield, while all areas of the capital saw an upturn in activity during 2014, the City of London market recorded the highest volume of lettings for 15 years, with 7.2 million sq ft of transactions completed compared to 7.4 million sq ft in 1998. West End lettings reached 4.0 million sq ft; on a par with the last peak in 2007.  Even Docklands saw take-up double in comparison to 2013 to exceed 1.0 million sq. ft for the first time since 2010; and the serviced office sector is thriving.

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Can the workplace environment change an organisation’s culture?

by • Comment, Workplace design

Woolverine02 workplace It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders

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Why doesn’t the HR dept have more of a role in workplace design?

by • Comment, Facilities management, Workplace, Workplace design

workplace designTo design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

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Worktech 14 London focuses on wellbeing, wherever we choose to work

by • Comment, Events, Facilities management, Flexible working, Wellbeing

Worktech 14 focuses on workplace wellbeing, where ever we choose to work

The variety of ways in which technology can help us thrive at work was one of the key themes of the first day of Worktech 14, which also provided yet more evidence that the workplace is no longer based in any one place. There were some interesting ruminations on the changing values of the workplace, which included the challenges of managing mobile working and its wider effects on our wellbeing; a topic that merited a whole series of sessions, including, how office design can aide brain function; analysing the psychological effects of the ‘always on’ culture and the role of the employer in combating the rise in western obesity. Meeting room no-shows run at around 35% for most companies and in an illuminating co-presentation on estates utilisation with Condeco, Bruce Everest of Vodafone described how the mobile giant has transformed its offices into collaborative space. There were also some thought provoking sessions that peered into the future, including  the statement by a speaker from none other than Intel that ‘technology alone is not our salvation’ and a fascinating glimpse into the workplace of 2040  provided by Marie Puybaraud of Johnson Controls. (more…)

Unethical behaviour at work may reflect a blame culture with little trust or integrity

by • Comment, Wellbeing, Workplace

Unethical behaviour at work can reflect a blame culture In the same week Mind revealed that many workers are reluctant to admit to feeling stressed, comes data which shows high levels of unethical behaviour in Britain’s workplaces. And the two pieces of research are not unrelated. In a survey of over 1,600 managers by the Institute of Leadership & Management (ILM), almost three quarters (72%) had witnessed employees lying to cover their mistakes, with the same number reporting their colleagues cut corners and delivered substandard work. A further 68% had seen people badmouthing team members behind their backs. The fault lies in workplaces that foster a blame culture, where staff are worried about owning up to mistakes. This causes undue stress and people taking a combative, rather than collaborative approach. The findings formed part of ILM’s ‘The truth about trust’ report into trust and integrity in the UK workplace, which highlights the business benefits of high-trust high-integrity working environments. (more…)

Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

by • Knowledge, News, Workplace

devils-dictionaryA new report from the Institute of Leadership and Management reveals the most common unethical behaviours displayed by employees in the workplace. Unsurprisingly they form a catalogue of low-level, generalised obfuscation, bluff, blame-shifting, bullshit and outright lying that will be very familiar to many people. The three most cited unethical behaviours according to the survey of 1,600 managers are cutting corners (72 percent), lying to cover one’s own mistakes (72 percent) and badmouthing colleagues (68 percent). People are, unsurprisingly, also prone to pass the buck when they miss deadlines (67 percent), cover up for the mistakes of colleagues (63 percent) and pinch low value items from work (52 percent). The ILM claims in its ‘The Truth About Trust’ report that these behaviours arise from a miasma of misunderstanding of what might be considered unethical behaviour, although equally they could just be things that people do if they think they can get away with them.

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We’ve long had ‘overwhelming evidence’ for the link between office design and productivity

by • Comment, Facilities management, Workplace, Workplace design

office designPerhaps the most widely reported news from the world of workplace over the last couple of weeks has been the analysis from the World Green Building Council that links office design with productivity and wellness. And the two words from the report that have featured most commonly in the associated stories’ headlines have been ‘overwhelming evidence’. While this has been repeated as if it’s some kind of revelation, the truth is that we have had compelling and overwhelming evidence for many years, and barely a year goes past without some study or other making the same point in no uncertain terms. Each report merely serves to raise a more interesting question; given the sheer body of work linking the workplace with productivity (and happiness and motivation and so on), why does the argument still need to be made?

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Indoor air quality and the quest for a breath of fresh air in the workplace

by • Comment, Facilities management, Knowledge, Legal news, Workplace design

indoor air quality

Edward Hopper, Office in a Small City, Metropolitan Museum of Art, NY

The modern workplace has to work harder than ever before. It must reflect corporate values, express something of the organisation’s brand, allow people to work to the best of their ability as well as look after their wellbeing, keep touch with the pace of changing technology and meet the demands of an ever changing legislative environment and keep costs down. All of these issues conflate around the challenge of providing a sustainable, comfortable and productive working environment in buildings that are filled with an increasing number of people and computers. It is estimated by the Building Research Establishment that even in a typical office each person and their technology will generate some 1500 W of energy per hour, the equivalent of the sort of fan heater that the EU is now keen to ban outright.

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Yet another report into the Future of Work that is really about the present

by • Comment, Flexible working, Technology, Workplace design

Future of WorkJust a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi.  As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

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Corporate social reponsibility remains a vital part of the business armoury

by • Comment, Environment, Facilities management, Insight promotion

Corporate Social responsibilityThere is now an unstoppable energy for radical change in the way that companies of all sizes conduct their Corporate Social Responsibility duties. There are compelling economic and social reasons for companies to construct new ways of thinking and practice around CSR that go way beyond just doing something worthy or nice, from building effective partnerships to attracting top employees. Some companies prefer terms like ‘corporate responsibility’, ‘corporate conscience’, ‘corporate citizenship’, ‘social performance’, ‘sustainability’ or even ‘future-proofing’ over CSR. But the core CSR principles are that a business voluntarily commits to embracing responsibility for its actions and to impacting positively on the environment, on society and on consumers, employees and other stakeholders. (more…)

Virtually Uninspiring, Cautiously Aspirational – award winning offices for the VUCA world.

by • Architecture, Comment, Workplace design

award winning officesWorld-of-work watchers will be more than aware that we are increasingly being informed that we are living in the VUCA age, which under normal circumstances is an acronym for volatile, uncertain, complex and ambiguous but in the context of these RIBA Award Winners for 2014 might be taken in a number of other ways. Commentators and self-styled thought leaders are warning businesses to prepare for seismic changes to the way work gets done, where, how and by whom (or by what, if proponents of automation and robotics have anything to do with it). How lovely then, that RIBA have made awards to seven offices that hark back to more comforting, more halcyon, times. The text of the accompanying feature in Architects Journal is at pains to point out that offices are hard to design and that RIBA awards are hard won. I wouldn’t disagree on the former point but, from the evidence on show, it’s a bit more of a challenge to agree with the later. So I won’t.

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