About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

January 15, 2014

New study claims vast majority of builders now enjoying advantages of BIM

by Mark Eltringham • News, Property

A new report from McGraw Hill Construction claims that contractors in nine of the world’s top construction markets who use Building Information Modelling (BIM) believe that the technology helps them to improve productivity, efficiency, quality and safety on their projects, as well as their own competitiveness. The Business Value of BIM for Construction in Major Global Markets SmartMarket Report reveals that contractors in markets with well-established BIM use, such as Canada, France, Germany, the UK and US, as well as those in markets that are still in the initial stages of BIM adoption, such as Australia, New Zealand, Brazil, Japan, and South Korea, are seeing a positive return on their investments in BIM, from project benefits like reduced errors and omissions, to process improvements like the ability to enhance collaboration, and internal business benefits such as enhancing their company’s image.

January 14, 2014

The BYOD conundrum remains how to strike the right balance about control

by Mark Eltringham • Comment, Technology

We predicted that the practice of Bring Your Own Device would remain an insoluble conundrum for many firms throughout the year and two recent pieces of conflicting advice on the subject make the point point for us. On the one hand, the Information Commissioner’s Office (ICO) in the UK has issued fresh guidance to organisations about the possible perils of BYOD and the need to establish formal policies and procedures, including the ability for the firm to wipe ALL data from lost or stolen devices, determine applications and operating systems and decide on what happens to devices at the end of contracts. On the other hand a Gartner analyst has predicted that the dead hand of organisational control will mean around a fifth of BYOD policies will fail within the next two years, rendering the efforts at control completely counterproductive.

January 13, 2014

Consultation begins on international commercial property standards

by Mark Eltringham • Architecture, Facilities management, News, Property, Workplace design

Today marks the beginning of the three month public consultation by the recently formed International Property Measurement Standards Coalition as the organisation seeks to develop standardised way of measuring commercial, domestic and retail property. Formed in May of last year, the IPMSC includes many of the world’s leading property institutions including the Royal Institute of Chartered Surveyors (RICS) from the UK. The primary aim of the new body is to remove disparities between local property measurement standards by developing globally accepted standards to allow occupiers and investors to make better decisions about property. Research from Jones Lang LaSalle claims that currently a property’s floor area can vary by up to 24 percent depending on how it is measured.

January 12, 2014

Latest issue of the Insight newsletter available to view online

by Mark Eltringham • Architecture, Facilities management, Newsletter, Workplace, Workplace design

The latest issue of our weekly newsletter is now available to view online. If you don’t already subscribe, please do so. Just submit your email address in the Subscription section on the right of this page and we’ll keep you up to date each week with a digest of the best news and views on the design and management of workplaces, the people who work in them and the technology they use. This week, we offer a timely warning of the perils of predictions while hypocritically predicting what we’ll spend most of 2014 talking about, ponder why wellness programmes are so popular given that they don’t appear to do all they claim, ask why so many UK employees are so keen on moving jobs, question the thinking behind the idea of creating a cycle lane in the sky in London and highlight the ongoing resurgence in the takeup of commercial property in the UK.

January 9, 2014

Firms and individuals can now offer to buy swathes of Government property

by Mark Eltringham • News, Property, Public Sector

The UK Government’s ongoing attempt to divest itself of large parts of the public sector estate or at least find other ways of using them took a new turn yesterday with the announcement that members of the public and businesses can now challenge central Government to release land for alternative uses. Originally announced in last year’s Spending Review and since developed by the Cabinet Office, it will now be possible to bid to buy up a part of Whitehall’s vast and sometimes underutilised £330bn land and property portfolio under the Treasury-backed Right to Contest scheme – if it can be demonstrated that there is a potentially better use for it. The programme is an extension of the Right to Challenge programme that already operates in local government giving communities, organisations and individuals the power to contest the use of vacant or surplus property owned by local authorities.

January 6, 2014

The nine enduring workplace tensions to keep an eye on in the year ahead

by Mark Eltringham • Comment, Facilities management, Flexible working, Public Sector, Technology, Workplace

There were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →

January 2, 2014

Why we should be wary of expert predictions for 2014

by Mark Eltringham • Comment, Facilities management, Workplace design

As ever the first day back at work coincides with a flood of forecasts about what will happen in the world in the year ahead. But predictions are often more interesting in retrospect than they are in their own time. For example, each year The Economist produces its one-off ‘The World in…’ publication which asks well-informed academics and writers to tackle an issue that relates to their own specialism. This year these relate to issues such as Scottish independence (it’s a ‘no’, by the way), the rise of African economies and a potential customer backlash against technology businesses and the rich geeks who own them. Interesting though it is to read all of this, The Economist is at least honest in publishing a list of its hits and misses, whereas most people appear to just pretend the misses never happened.

December 29, 2013

The most read stories on Insight in 2013

by Mark Eltringham • Comment, Facilities management, Workplace design

It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

December 19, 2013

BA becomes first European airline to allow electronics use throughout flights

by Mark Eltringham • Comment, Flexible working, Technology

Those of us who feel bereft when we are forced to abandon our links to a world beyond our immediate surroundings and companions for even a few minutes will be delighted at the news that British Airways has become the first European airline to allow electronic devices to be switched on for the whole time passengers spend on their aircraft, including take-off and landing. However, it’s not all good news for Europe’s presenteeist army of solipsist tech addicts as they will still not be able to text, call or use wireless connections. But they will at least be able to use their phones, tablets, e-Readers or laptops offline rather than talk to somebody, read a book or newspaper or even take the slightest interest in what is happening right in front of their eyes.

December 18, 2013

Companies need to work out what they want to emerge from the BYOD pile-up

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

Anybody who tells you they understand what is happening with BYOD, doesn’t understand what is happening with BYOD. Even by the standards of workplace technology, trying to get a firm grasp on the current state of play when it comes to the practice of Bring Your Own Device is particularly challenging. Surveys, opinions, research and case study pile up each day, crashing and bouncing off each other like the culmination of the multiple car chases in the Blues Brothers and just as difficult to untangle. The latest batch of news and views highlights exactly how disparate and conflicting the available information is. But underlying it all appears to be a single discernible and consistent point; while organisations may be less focussed on BYOD’s perceived advantages and rather more worried about the consequence of not implementing the practice, they still don’t trust it.

December 17, 2013

New survey reveals extent and nature of workplace change programmes

by Mark Eltringham • Comment, Facilities management, Property

The newly published Workplace Transformation Survey from property consultancy Cushman and Wakefield begins with the now routine statement that “there is no doubt the corporate workplace is rapidly transforming”. So tell us something we don’t know – and in the subsequent report they pretty much do. That said, the methodology of the survey does skew the results by focussing on a particular part of the workplace elephant, because the report was compiled in conjunction with CoreNet Global, based on a questionnaire of over 500 occupiers and other participants from around the world taking part in events in Los Angeles, Amsterdam and Shanghai. So inevitably the results are weighted to at least some degree in favour of those with an interest in commercial property and the regions from which it draws its data. More →

December 16, 2013

Book Review: The Emergent Workplace

by Mark Eltringham • Comment, Facilities management, Workplace design

Looking for patterns in the mash. © Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.