About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

October 18, 2016

UK marketers suffering from tech-induced anxiety, survey claims ⁰

More than half (55 percent) of marketers in the UK are struggling to cope with the accelerated pace of digital transformation – up 7 percent since 2015, Adobe’s annual Digital Roadblock study claims. The report – which surveyed 450 marketers in the UK– found that Brits suffer from more tech-induced anxiety than their peers across the region: an average of 44 percent of marketers in Europe worry about their technology-based skill sets, 11 percent lower than the UK. Of the marketers surveyed, three-quarters (74 percent) feel that they need to implement new technologies within their marketing strategies in order to succeed, but just over half (54 percent) feel that they actually have the skills to do so. When it comes to technology skills, there’s an obvious gap between demand and reality: while 41 percent of respondents cited being a ‘tech-savvy’ early adopter of new technologies as the top attribute of being a marketer, only 15 percent actually identify as ‘tech-savvy’ themselves. In fact, more UK marketers identify as ‘tech challenged’ (20 percent) than ‘tech savvy’, and the number of ‘tech-savvy’ marketers has dropped since last year, when nearly one in five (19 percent) identified as so.

October 18, 2016

UK large businesses are failing to create a culture of creativity and innovation ⁰

by Neil Franklin • News, Workplace

A new study claims that the UK lags behind other European countries when it comes to fostering a culture of innovation at creativity at work. Whilst 63 percent of French employees and 57 percent of Spanish employees feel empowered to lead innovation and drive change, less than half (47 percent) of employees surveyed across the UK agree. In turn, this appears to be impacting morale; just 54 percent of employees in the UK said they feel inspired in the workplace compared to 74 percent in Spain, 73 percent in France and 66 percent in Germany. As businesses strive to stay ahead of the competition, making innovative use of technology is a top priority. However, the research commissioned by BMC and conducted by Opinion Life, suggests that businesses across the UK are struggling to foster an innovative culture fast enough and failing to capitalise on the creativity of their staff.

October 13, 2016

London needs to adapt to the changing world of work, claims think tank ⁰

by Neil Franklin • Architecture, Cities, News, Property, Workplace design

Think Tank New London Architecture (NLA) which creates a forum for debate on the built environment, has launched its findings and recommendations from its landmark WRK / LDN Insight study on work and workplaces in London. NLA calls on central government, the Mayor of London and other stakeholders in the capital to act to maintain the capital’s position as a preeminent commercial centre. The report claims that, as the digital economy continues to expand, new suppliers of workspace are rapidly emerging – from co-working providers to ‘fab labs’, makerspaces, incubators and innovation centres. The insight study concludes that the affordable business space that currently supports these industries is at risk. London needs new innovative mixed-use models of city planning to support these changes and adapt to the changing world of work.

October 10, 2016

RSA welcomes clients and brokers to new office in the heart of Birmingham ⁰

by Neil Franklin • Company news, Furniture, Workplace design

Located a stone’s throw from Snow Hill Station in Birmingham’s min business district, insurer, RSA’s new Trading Site puts its employees at the heart of the customer experience. Rather than separating support functions from front of house, the new space combines client-facing areas and open plan benches to create an open, collaborative and flexible environment. The office features assigned workstations for staff including brokers and underwriters, who will benefit from the enhanced collaboration and communication across the clear, unobstructed workspace. In addition to open plan benching, the office features, meeting rooms, lounge areas and a multifunctional kitchen that can transform into an intimate client event space.

September 20, 2016

If you want to improve the workplace, let employees procrastinate ⁰

by Neil Franklin • Flexible working, News, Wellbeing

An analysis of workplace habits carried out by office supplies firm Viking claims that the biggest causes of worker procrastination are internal problems within an organisation, and that restricting social media usage could make employees less productive. The survey of over 1,500 office workers claims that almost half of workers (48 percent) procrastinate while waiting for other people’s work to be completed and 40 percent procrastinated in order to take a break from work and reduce their stress levels. The study also claims that people who work in an office experience more stress then those who work from home, which the study concludes is because working from home allows employees to take breaks more frequently. Although the Flexible Working Regulations introduced in the UK in 2014 suggests we’re working towards a more lenient workplace, survey findings suggest that in-office cultures are still struggling to find their footing when balancing work and relaxation.

September 9, 2016

Businesses in developed world failing to invest in tech and agile working ⁰

by Neil Franklin • Flexible working, News, Technology

Businesses operating in developed national markets risk falling behind businesses in emerging markets that are placing greater importance on leveraging technology to fuel their growth and increase their agility, claims a report from enterprise software provider Epicor. The study of over 1,800 business leaders from 12 countries claims that 54 percent of emerging market business executives cited “technology leadership” as a significant growth factor compared to just 36 percent of those in developed countries. The report claims that by recognising the importance of flexible technology and business systems in fuelling growth, executives in emerging markets are putting themselves in a stronger position when it comes to preparing for international expansion. Businesses that have more agile working practices can respond more quickly to changing market environments, making them more prepared to deal with the demands of growth.

September 1, 2016

New report sets out four key challenges for the workforce of the future ⁰

by Neil Franklin • News, Wellbeing, Workplace

A new report from The Future Laboratory and UBS Wealth Management claims to identify the key factors that will drive workplace change in the near future. According to The Future of the Workforce report, the next two decades will see the way we work completely reshaped by forces such as artificial intelligence and an increasingly multigenerational workforce. The report claims that the entry of more Millennials into the workplace, their differing values to older workers, a growing propensity to turn freelance and the dissolution of the old bonds of loyalty could mean that employers struggle to create a strong culture. The report also claims that there will be a growing emphasis on the provision of wellness programmes, driven partly by growing demand from employees as well as a greater focus on improving productivity from employers. It also suggests that employers need to act to remove any biases they may have to appeal to the values of the new generation of workers.

August 24, 2016

Nearly half of employees work unpaid extra hours to cope with workloads ⁰

by Neil Franklin • Flexible working, News, Wellbeing

Nearly half of working parents in the UK put in unpaid extra hours to keep up with workloads and a third believe that overtime is now an ingrained part of workplace culture, according to a study by pressure group Working Families. The results were announced on the day the group announced details of this year’s National Work-Life Week which will encourage organisations to explore agile and flexible working. The report claims that 27 percent of people believe their line manager expects them to work extra hours, 33 percent believe that unpaid overtime is part of their workplace culture and 42 percent work extra hours to deal with workloads. Sarah Jackson, CEO of Working Families, said: “In the UK we have some of the longest working hours in Europe, with more than one in 10 employees putting in more than 50 hours each week. But success is about productivity, not impressive timesheets, so it’s worrying that our survey showed many parents feel a cultural pressure, or direct pressure from their manager, to stay late.”

August 15, 2016

Brexit leads to ‘softening’ of employment market, claims CIPD survey ⁰

by Neil Franklin • News, Public Sector, Workplace

The UK’s decision to leave the EU has resulted in a softening in hiring intentions and businesses should invest in skills immediately, according to the latest CIPD/Adecco Group UK & Ireland Labour Market Outlook. The report is based on employer sentiment in the two weeks before and after the EU Referendum and claims that employers surveyed ahead of the vote were somewhat more optimistic about hiring intentions than those surveyed afterwards. It suggests that the proportion of employers expecting to increase staffing levels over the next three months dropped from 40 percent pre-Brexit to 36 percent following the vote. The net employment balance, based on the difference between the share of employers expanding their workforce and those reducing it, dropped from +21 pre-Brexit to +17 post-Brexit. However, the fall was significantly sharper among private sector employers, with the post-Brexit employment balance declining to +25 from +39.

August 10, 2016

Poor tech and long meetings remain key sources of workplace misery ⁰

by Neil Franklin • News, Technology, Wellbeing

Badly run and overrunning meetings remain amongst the main sources of workplace conflict and unhappiness, according to a study of 1,000 US employees from workplace software provider Eventboard. The main sources of this conflict appears to be the number of meetings that overrun and poor technology, claims the report. More than half (56 percent) of frontline employees spend 1-2 hours in meetings daily and three-quarters (75 percent) of senior and mid-management level employees spend 3-4 hours in meetings daily. The report also highlights the inadequate provision of workplace technology even though the tools people use are seen as essential for their happiness and productivity. More than half of respondents claim they have to supplement the technology they are given by their employer with their own devices, even though technology can be twice as important as other perks in terms of making people happy and productive.

August 3, 2016

Third of people have nobody to talk to about stress, claims report ⁰

by Neil Franklin • Flexible working, News, Wellbeing

A new survey by office products supplier Viking claims that a third of workers suffer from stress and yet have no one to talk to about it. The authors of the study claims that these findings correlate strongly with people’s overall levels of fulfilment at work, with 46 percent of those surveyed saying they had negative thoughts about their job several times a week. When it comes to a person’s working environment, the results showed that office workers were more stressed than those working from home. Factors that contributed to these stress levels included working overtime, not taking enough breaks, having no one to talk to, job satisfaction, pressure to succeed. It’s no surprise that a lack of breaks is causing stress, with half of office workers admitting to taking no breaks at all during the day, excluding lunch. Conversely, a massive 61 percent of people working from home said they took two to three breaks throughout the day.

August 1, 2016

Small firms remain sceptical about next generation technology ⁰

by Neil Franklin • News, Technology

New research from AXA suggests that small firms are sceptical about the prospects of technologies such as 3D printing, robotics and driverless cars affecting their workplace in the near future. While more than 40 per cent of small businesses still don’t have a website, the study of 898 firms claims that most of these plan to move online in the next twelve months. If these plans are fulfilled, only seven per cent of UK businesses will remain offline by this time next year. However, just one in five plan to migrate to the Cloud and only six per cent say they expect to adopt smart technologies. Driverless cars, which are set to hit UK roads as early as 2020, have an equally low resonance, as just eight per cent of business owners expect they will travel in one. Businesses were also highly sceptical when it comes to 3D printing. Just two per cent of UK businesses who might use the process expect to see it used here ‘during their lifetimes’.