January 19, 2018
Bad managers who fail to support employees are driving talented staff away
A new survey suggests that bullying, aggressive behaviours and micro-management is endemic within the British workplace. The research by YouGov on behalf of MHR found that 80 percent of employees having experienced what they consider poor management, or a poor manager, at least once during their career; 73 percent of employees who have experienced poor management or a poor manager have considered leaving a job and, among these, a staggering 55 percent actually left their job because of bad management. When asked whether managers are equipped to deal with the human or emotional side of management, 58 percent of respondents said that they are not. Bad managers were described as often inexperienced, out of their depth, lacking the necessary people skills, expressing favouritism, failing to offer recognition and feedback and failing to communicate effectively. But the most shocking comments were around the subject of mental health, with several respondents citing a complete disregard or lack of awareness of issues surrounding mental health in the workplace. As well as failing to support employees suffering from anxiety or depression, several respondents claimed that their manager was directly responsible for causing the decline in their mental health.
Managers are working an extra 44 days a year over and above their contracted hours, up from 40 days in 2015. These long hours are taking their toll, causing a surge in sick leave amongst managers suffering from stress and mental ill health, claims the Chartered Management Institute (CMI), which is calling on UK employers to provide greater support. Long hours and constant communication are having a detrimental effect on the wellbeing of managers it argues resulting in one in ten managers taking time off for mental health in the last year, and for those who do take time out, it’s for an average of 12 days. Of the 1,037 managers surveyed for the report, the average boss puts in an extra day each week. This is an extra 7.5 hours beyond their contracted weekly hours (44.4 hours actual compared to 37.3 contracted), adding up to an extra 43.8 days over the course of the year. This is up from 39.6 days in 2015. The rising gap between contracted and actual hours of work is in addition to an ‘always on’ digital culture, with 59 percent of managers saying they ‘frequently’ check their emails outside of work – up from 54 percent in 2015.
Three in 10 business professionals think most of their meetings are pointless and nearly half (48 percent) of UK business people admit to having dozed off in a meeting claims global research by Barco ClickShare. The study revealed the true extent of our shared dislike for business meetings, which many respondents believe are poorly run at best or, at worst, completely pointless. Nearly a third of respondents globally said they found less than half of their meetings to be useful, while 30 percent also said they had dozed off in a meeting before. The UK, in fact, led the way in the asleep-in-meeting stakes, with nearly half (48 percent) of all UK respondents saying they’d fallen asleep in meetings. Checking emails and social media during meetings was also extremely common and another indication of disengagement and distraction. Over 70 percent of people said they regularly checked emails during meetings, while 37 percent access social media.
Two-thirds (64 percent) of employees have gone to work despite being unwell over the last 12 months, claims a new survey which found that a quarter (26 percent) of people worried that their absence will be a burden on their team. The research by Bupa shows that more than one in four (27 percent) employees ignore their doctor’s orders to stay at home and ‘soldier on’. A third of employees would go to work despite back pain or issues related to their joints and, disturbingly, a similar number (29 percent) head to work when suffering from mental health issues such as depression. As two of the most common reasons to be signed off work, Bupa’s experts fear these employees risk worsening their health, increasing the likelihood that they’ll need a prolonged period of time off work further down the line. The findings come at a time when increasing productivity is a strategic goal for most business leaders in 2018. But high levels of ‘presenteeism’ are in fact associated with loss of productivity and reduced performance – as employees who push themselves into work when unwell, risk delaying their own recovery
Half of SMEs (50 percent) questioned in a new survey have changed the way that they recruit their staff as a result of Brexit. The Albion Growth Report 2017 of more than 1,000 SMEs suggests that for businesses which have changed their strategy as a result of Brexit, 15 percent have decreased recruitment resources, 10 percent have begun recruiting in different ways and 9 percent have made redundancies. A difficulty in finding skilled staff is one of the biggest barriers to growth, behind broader political uncertainty and cash flow, which the research claims could lead to a potential war for talent which is likely to become more intense in the post-Brexit environment. By contrast, SMEs view difficulty in finding unskilled staff as the least significant barrier to growth. The report finds that nearly two thirds (65 percent) of SMEs believe their business lacks expertise. More than a quarter (26 percent) of businesses lack marketing talent, followed by business planning (19 percent), IT (17 percent), and software developers and technology specialists (17 percent). Despite critical skills deficits, only a third of SMEs (33 percent) are currently hiring new employees.
There has been a rise in the number of people who believe businesses in the UK have a good reputation, with a significant number of younger people helping to create this positive picture. The research, comparing perceptions of businesses between May and November 2017, reveals 2 in 3 people think UK businesses have a good reputation, up 7 percent in 6 months. The tracker, conducted by the CBI in partnership with global PR agency, Porter Novelli, and research company, Opinium, revealed that the public are more aware of the value business provides in local communities with an increasingly vocal business community emerging in recent months. Importantly, the improvement in business reputation has largely been driven by young people and those in work, with a significant 15 percent rise in positive views among 18-34 year olds. This reinforces the view that younger people are more engaged in the debate about the UK’s future, with the Brexit negotiations and a sharper political debate intensifying the focus on jobs and the economy.
The proportion of flexible space within occupier portfolios will continue to increase in 2018; a growing adoption of technology will redefine buildings, workplaces and portfolios; and it will be a year of decision for many businesses regarding Brexit. These are among the ‘UK Property Predictions 2018’ report from JLL which covers a range of different topics, with a particular focus on UK corporate occupiers. The report claims that traditional static portfolio concepts are being redesigned to incorporate new formats of space, co-working and a more fluid and diverse range of space options that support creativity, innovation and collaboration. 
