June 1, 2026

Is being back in the office making you desk bound?

by Helen Beebe • Comment, Wellbeing, Workplace design

Most UK offices were not designed with movement in mind. They were designed to fit as many people as possible into a given space, keep overheads manageable and ensure everyone had somewhere to plug in a laptop. According to the British Medical Bulletin, UK office workers spend up to three quarters of their day sitting. Scientific Reports puts it more precisely, between 68 percent and 82 percent of the working day is spent seated, the highest proportion of any occupation. (more…)

May 27, 2026

What does Gen Z really think about AI? Boooooo!

by Stephanie Fitzgerald • AI, Comment, SF

I regularly meet with CEOs and Board members and the conversation always comes around to the same topic: how can we attract new talent? C-Suite upwards are borderline-obsessed by how to recruit and retain younger employees, eager to harness their energy, enthusiasm and the total lack of work-life boundaries that will come with experience. When keynote speakers were tasked with motivating graduating students during commencement speeches this year, they naturally looked at what was ‘in vogue’ and landed upon AI. This is hardly surprising. We cannot contact, purchase from or seek assistance from an organisation, without butting up against an AI agent, eagerly waiting to ‘help’. We are constantly being told that AI is the unavoidable future and so, for Gen X/ Boomer speakers seeking to connect with Gen Z and garner their approval, AI was a natural talking point. Except, it wasn’t. In a beautiful act of rebellion, Gen Z have taken a different path and have made their feelings about AI known. Loudly. (more…)

May 22, 2026

Has the algorithm pushed us too far?

by Stephanie Fitzgerald • Business, Comment, Wellbeing

When it comes to social media, the clue is in the title. My generation joined Facebook circa 2006 with the ambition of staying connected with friends, sharing photos of nights out and throwing the odd sheep at each other (I guess you had to be there). The purpose of these platforms was clear; we wanted a way to be in touch. A platform to share jokes, stories and pictures, even when we weren’t physically all together. It was the ultimate group hang and one we could join from anywhere. It was fun, it was light, it was ultimately social. Then it changed. (more…)

May 18, 2026

The new leadership imperative: from decision makers to experience makers

by Jennifer Bryan • Business, Comment, JB

Ask most leaders what their job is, and they’ll tell you: to make decisions, to set direction and to drive results. They are not wrong but they are also not telling the whole story about leadership. Here’s what 25 years of working with organisations through some of their most complex transformations has taught me: the leaders who truly make change stick aren’t just making decisions, they are making experiences and those two things are very, very different. (more…)

April 29, 2026

Why your emotional journey through change makes complete sense

by Jennifer Bryan • Comment, JB, Wellbeing, Workplace

When organisations embark on change, whether a restructure, a merger, a new strategy, or a shift in ways of working, enormous energy goes into the logic of it. The business case is crafted, the project plan is built, the communications are drafted and then, almost without fail, leaders are surprised by the messy, unpredictable, deeply human reality of what actually unfolds. People don’t move through change in a straight line. They don’t read the business case, nod along and transition smoothly into the new world. They feel their way through it. Understanding that emotional journey, really understanding it, not just paying lip service to it, is the difference between change that lands and change that unravels. (more…)

April 21, 2026

Re-humanising the workplace: why prevention, support and standards matter more than ever

by Carole Spiers • Comment, Wellbeing

There is growing recognition that the workplace needs to become more human again, not less. For all the talk of performance, productivity and retention, too many organisations still treat stress, ill health and emotional wellbeing as secondary matters. They are not. They sit at the heart of business success. The figures from the Keep Britain Working report, an independent review commissioned by the UK government and led by Sir Charlie Mayfield, the former chair of John Lewis, are a wake-up call. The value at stake is enormous. Employers face an estimated £85 billion a year in lost output and costs linked to ill health. For government, the additional burden in welfare payments and NHS demand is around £47 billion annually. On top of this lies the wider cost to the economy through lower participation, and the human and social costs of lost opportunity, stalled careers and reduced life chances. (more…)

April 8, 2026

A word or two on what people tell you about work and workplaces

by Mark Eltringham • Comment, Wellbeing, Workplace design

One of the many criticisms you could make of us as a business is a reliance on company sponsored surveys to generate news stories about workplaces. We don’t publish all of them, you’ll be relieved to hear. The ones we reject are usually too nakedly self-serving. Even the ones that have some degree of statistical cred must be viewed in the right context, distorted as they might be by loaded questions, self-reporting, deliberate lying and other response biases. Our attitude towards these polls is that they often contain some element of truth, especially if results are repeated over a period of time. When surveys over many years tell you that noise is the biggest gripe about office life, you should believe them. (more…)

March 30, 2026

Applying a bit of know-how to the issue of sustainable office design

by Joanna Knight • Comment, Environment, Workplace design

Sustainable office design is a constantly evolving, complex, and, at times, contested subject. It has shifted from a narrow focus to a broader, holistic framework embracing environmental, social, and economic issues – and now further to include governance. Collaboration is critically important – combining knowledge can ensure that environmental goals align with social metrics leading to more comprehensive, high-performance, and adaptable, human-centric spaces. Now in its fourth year, the Sustainable Design Forum returns on 23 April at Crypt on the Green in Clerkenwell, London. Hosted by the SDC – the Sustainable Design Collective, the day is not a trade show or conference. It is specifically focussed on collaboration and knowledge sharing to provide an opportunity for all members of the workplace and hospitality design community to build connections and understanding. (more…)

March 25, 2026

Reality or perception – which do you prefer for managing your workplace?

by Gabriel Fleming and Ollie Turk • Comment, Facilities management, Property, Workplace design

In 2026, workplace strategy is sophisticated. We talk about hybrid maturity, behavioural analytics, ESG metrics, portfolio optimisation and experience design. The language has evolved. The dashboards are more advanced. The conversations are happening at board level. And yet, many organisations are still making fundamental property decisions based on instinct. They believe the amount of space is not suitable for their requirements or the wrong type of space. They listen to their teams’ demands for changes to their space without the facts to say no. They feel occupancy is higher or lower than it really is. (more…)

March 9, 2026

Rebuilding belonging: how offices can overcome loneliness

by Louise Ioannou • Comment, Flexible working, Wellbeing

In the coming weeks it will be six years since the UK entered lockdown and working life changed overnight. While much has stabilised, the impact of the pandemic still shapes how people experience work, particularly when it comes to connection and belonging. Loneliness is widely recognised as a growing societal issue and government data shows that around a quarter of adults in Great Britain report feeling lonely at least some of the time, rising significantly among younger age groups. Hybrid working has not created this challenge but it has highlighted that for many people the workplace was a consistent source of social interaction. (more…)

February 23, 2026

AI will either save work or destroy it. Apparently.

by Jo Sutherland • AI, Comment

As someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

February 17, 2026

The squeezed middle: supporting frontline managers in 2026

by Laura Thomson-Staveley • Business, Comment

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, recover or sustain our organisations, the answer lies in frontline management skills. Your manager makes the biggest impact on how you feel about work and how secure you feel about your future. If you have to work for money, and most of us do, this relationship has enormous consequences for your wellbeing. (more…)