Networking skills should play a key role in workplace development

Networking skills should play a key role in workplace development

Networking is a core skill for everyone, writes Henry Strickland. Embracing it in the workplace can have compelling, far-reaching benefitsIt was recently reported that the art of networking is disappearing from modern workplaces. The skill is particularly lacking among young professionals, with around 60 percent of whom avoiding in-person networking events to the detriment of their careers. I read of this with interest and concern, being a strong believer that both internal and external networking remains one of the single most powerful accelerators for career progression, and that more opportunities come through relationships than any other channel. (more…)

AI isn’t turning robots into humans, it’s turning humans into robots.

AI isn’t turning robots into humans, it’s turning humans into robots.

in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like.In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

agile working began in the coal fields of NottinghamshireThe idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. (more…)

Beyond compliance: how the EU Accessibility Act will redefine workplace inclusion

Beyond compliance: how the EU Accessibility Act will redefine workplace inclusion

he European Accessibility Act (EAA) came into effect on 28 June 2025. Since that date, any new product or service entering the EU market must meet common accessibility requirements. It’s a significant step toward ensuring that Europe’s 87 million people living with disabilities can use everyday products and services fully and confidently and will have a profound effect on workplace inclusion.The European Accessibility Act (EAA) came into effect on 28 June 2025. Since that date, any new product or service entering the EU market must meet common accessibility requirements. It’s a significant step toward ensuring that Europe’s 87 million people living with disabilities can use everyday products and services fully and confidently and will have a profound effect on workplace inclusion. The Act is designed to support both individuals and businesses. Until now, accessibility laws have varied widely across member states, creating unnecessary complexity for organisations and uneven experiences for people with disabilities. (more…)

Neuroinclusive workspace design – addressing the current industry shortfalls

Neuroinclusive workspace design – addressing the current industry shortfalls

There is one area which is emerging as the next critical evolution in workplace strategy: neuroinclusive workplace designIn recent years, there have been significant developments in making workplaces more inclusive and accessible for a diverse range of individuals. However, there is one area which is emerging as the next critical evolution in workplace strategy: neuroinclusive workplace design. Neurodivergent employees often bring unique strengths in areas like innovative problem-solving, meticulous attention to detail, and exceptional pattern recognition, but many workplaces are still failing to adequately accommodate these individuals. (more…)

There’s a simpler, more natural and diverse approach we can take to workplace design

There’s a simpler, more natural and diverse approach we can take to workplace design

A different approach to workplace design, one that values clarity, quiet and coherence, is being driven more by carbon reductions and overall user experienceOur buildings do more than house activity. They shape our states of mind. Yet many contemporary spaces, whether offices, schools or public buildings, are full of visual noise, synthetic finishes and unnecessary complexity. These elements are often justified in the name of expression or efficiency. But they can leave people disoriented, distracted or exhausted. A different approach to workplace design, one that values clarity, quiet and coherence, is being driven more by carbon reductions and overall user experience than by neurodiversity alone. Through seeking simpler, more durable ways to build: an architecture grounded in natural materials, minimal finishes and thoughtful restraint. (more…)

A break in the workspace-time continuum

A break in the workspace-time continuum

The fracturing of time and place underlies every one of the great workplace issues of our time. Everything that springs from this – the where, when, how, what and why of work – is defined by the shattering of any fixed idea we may once have had of a time and a place to work. Because the challenge to these traditional ideas is now so inextricably linked in our minds with new technology, we might often  forget that people have been asking questions about how we can get the most out of each day for thousands of years. Tempus fugit after all, and as a consequence we’ve always known that how we spend our days is how we spend our lives. (more…)

Can we all stop shouting about AI (and start listening to each other instead)?

Can we all stop shouting about AI (and start listening to each other instead)?

Next time we see a debate about AI that gets a little heated, maybe we need to ask ourselves, why are we so afraid to admit it isn’t perfectRecently, the conversation around AI has been hotting up. This is not as a result of experts sharing new and innovative developments, but rather through grown adults exchanging insults and name-calling. LinkedIn is flooded with posts shouting about how the only people who don’t support and advocate for AI are running scared. Scared of progress. Scared of technology. Scared of the future. These posts read as childish and bullying and, whilst admittedly likely to be AI generated (or at the very least having had AI cast a glance or two over the content), they are positioning humans in a dichotomous way; for or against. You’re either with AI and therefore in the gang, or you are an ignorant luddite who is unwilling to get with the programme.

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Is a smart building worth it? My research says the answer is an unequivocal yes

Is a smart building worth it? My research says the answer is an unequivocal yes

Too often, clients have paid contractors for the design and delivery of a smart building whilst ignoring the operational sideFor my book, The Smart Building Advantage, in which I tracked the evolution of the recent built environment, I trawled through more than a decade’s worth of data. I wasn’t short of material. I studied the Salesforce Tower in San Francisco, 22 Bishopsgate in London and NEOM in Saudi Arabia, amongst many extraordinary examples of how buildings and technology can work together. From these, I concluded that smart buildings are like chameleons in the way they’ve adapted to meet the shifting demands of the corporate zeitgeist. (more…)

The real reason why your workplace strategy isn’t working

The real reason why your workplace strategy isn’t working

In a world where how we work keeps evolving, it’s worth stepping back to ask: What are you about as an organisation? Not your product. Not your structure. Your purpose. Your direction. Your why. What are you ultimately trying to achieve as an organisation and why? What’s the bigger outcome you’re working toward? How do you want your people, your customers, your industry to be different because you exist? These aren’t just philosophical questions. They’re practical ones because your answers shape everything including your strategy, your team structures and your culture.  It also shapes a seemingly straightforward question on your workplace strategy. (more…)

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help.Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help. In recent research with Richard Haynes, Ingo Marquart, and Hai Anh Vu, we examined a disruptive leadership approach called “annealing.” My summary view: Although annealing can prompt change and innovation, most leaders should pause and reflect before trying. (more…)

Young people aren’t lazy or disloyal. They just expect different leadership

Young people aren’t lazy or disloyal. They just expect different leadership

As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership meanFor decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership mean. Salary still matters, of course, particularly when it comes to gaining independence in a time of high living costs, but many young people no longer see pay as the decisive factor in choosing or staying in a job. Instead, they are attentive to whether companies are genuine in their values, whether their work carries purpose, and whether employers are aware of their social impact. (more…)