Milan proves to be the perfect setting for an optimistic BCO conference

Milan proves to be the perfect setting for an optimistic BCO conference

Milan may not seem an obvious choice for the BCO conference. Turns out it was perfect for an increasingly optimistic sector, writes Anna KingIf anyone was asked to think of where to find the best examples of an office, I doubt very many people would reply ‘Milan’ but that may just be the reason that this year’s BCO conference was a resounding success. With Milan and its layers of history, culture, design and the vital ‘caffè’, we are reminded that workspaces are about so much more than function. A view certainly held by Amber Luscombe, Head of ESG at Oxygen, “This is my third BCO conference I was expecting more of the same, but the discussions have moved on with engaging speakers, stimulating conversations and a more positive – yet realistic –  outlook from the attendees. So many factors influence, surrounds and support good office design, from fostering a sense of belonging and community to wellbeing and nature and they were all on the table at Milan.” (more…)

The enduring allure of workplace bullshit

The enduring allure of workplace bullshit

The sleep of reason and workplace bullshitAlthough the legend of Faust is one of the Germanic world’s foundational narratives, its archetypes and themes were already established by the time Goethe codified them in his 1808 play. They have since become universal. The idea that somebody would sell their soul to the Devil to gain something or rid themselves of unhappiness is as resonant now as it was in Renaissance Europe. It has inspired books films and artists to such an extent that its derivatives now have their own Wikipedia page.

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The amenity trap: why more isn’t always better

The amenity trap: why more isn’t always better

In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better.Over the past decade, amenity has evolved from a ‘nice to have’ to a key part of any office building strategy. In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better. The most successful amenity strategies aren’t defined by volume, novelty, or trend. They’re defined by relevance: to the building, the occupier, and the wider market context. When poorly thought through, amenity can become a sunk cost. When well-executed, it can drive rental growth, increase tenant satisfaction, and support leasing velocity. (more…)

The shattering of self-image can be a very serious matter

The shattering of self-image can be a very serious matter

And when it’s information that challenges one of their core beliefs, or some notion they hold about themselves such as their self-image, the multiplying factors of cognitive dissonance can really start to stack up.It’s always fascinating to watch somebody deal with information that challenges their view on an issue. Doubly so when it’s somebody really, really smart. And when it’s information that challenges one of their core beliefs, or some notion they hold about themselves such as their self-image, the multiplying factors of cognitive dissonance can really start to stack up. (more…)

Is anyone really thinking about the future beyond what happens next?

Is anyone really thinking about the future beyond what happens next?

I am invited to discussions about AI impacts which focus on the coming weeks and months, but it begs the question, who is thinking about the futureThe conversations around AI at the moment are interesting. Academic. Thought-provoking. Posts on LinkedIn discuss job changes and what the future may look like in theoretical terms. The words ‘streamlined’ and ‘automated’ litter the chats between Executives and CEOs. But that seems to be where consideration ends. We are talking about the future, but the very near future. I am invited to discussions about AI impacts which focus on the coming weeks and months, but it begs the question, who is thinking about the future? (more…)

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences of workplace culture than delivering real value to the business or its customersBusiness has taken a wrong turn. Since the 2008 financial crisis, best practice has led companies to believe that the route to driving greater productivity and performance is to establish a workplace culture that prioritises purpose, meaning, and how people feel. As a result, organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences than delivering real value to the business or its customers. However, in today’s challenging economic climate, and with UK productivity at an all-time low, this navel-gazing approach is not only proving ineffective, but is also actively holding companies back. What began as a well-meaning shift towards cultivating happier employees has become a harmful distraction from genuine employee engagement and performance. (more…)

Office design and the office market are not what you might be led to believe

Office design and the office market are not what you might be led to believe

The future of office design is that the physical workplace will resemble nothing so much as an upscale hotel, right? Right?Over the weekend The Times published an article headlined “The ‘super-prime’ offices designed to lure WFH staff back in”. It described how firms are reshaping offices in the image of upmarket hotels, with enticing features such as gyms, childcare, cinemas, climbing walls, lounges and restaurants (run by Gordon Ramsay natch). These are luxury spaces to make the office worth the commute, as the cliché goes. Although the author concedes that this is largely a London phenomenon in the UK, the implication is that offices everywhere must ape this office design approach to some degree to meet the demands of the post-covid workforce. This is compelling stuff and not the first time you will have heard the argument. But, is it true? (more…)

The world needs amazing leaders like never before. But where are they?

The world needs amazing leaders like never before. But where are they?

rapid changes in today’s environment can put even the best leaders under immense strain and cause ripple effects within the organisationDemand for integrity and strength in leadership has never been greater. A wave of quickly evolving AI technologies, combined with geopolitics and other pressures, is increasing this need at an unprecedented pace. The rapid changes in today’s environment can put even the best leaders under immense strain and cause ripple effects within the organisation. In fact, even those changes that are expected to bring efficiency and simplicity like GenAI, translate into confusion, anxiety, and complexity in many situations. According to McKinsey research, a staggering 56 percent of employees report that their leaders are either mildly or highly toxic. Even more concerning, 75 percent of employees identify their boss as the most stressful part of their workday. (more…)

Co-working spaces bring a whole range of benefits for employees and communities

Co-working spaces bring a whole range of benefits for employees and communities

Today’s co-working spaces have evolved into something more powerful – particularly in a world still reshuffling office work practices in the wake of the COVID pandemic.When you think of co-working spaces – where workers from different industries come together to share a convenient workplace – you might picture a group of young freelancers hunched over laptops. But today’s co-working spaces have evolved into something more powerful – particularly in a world still reshuffling office work practices in the wake of the COVID pandemic. As workplaces adapt to new ways of operating, from hybrid to “digital nomadism”, co-working spaces can do more than simply offer flexibility. They can support workers’ wellbeing and work–life balance by enhancing a sense of community, building trust and new friendships, and encouraging continuous learning. (more…)

What kind of change leader do you want to be?

What kind of change leader do you want to be?

Taking the stage, owning the message, and driving the agenda were seen as hallmarks of a strong change leader. But the evolving needs of organisations, teams, and individuals are reshaping this definition.Change is inevitable. Whether in business, communities, or our personal lives, change is a constant—and in every instance, someone is leading it. Leadership during change is not limited to formal positions or job titles. Every day, in countless ways, individuals step into roles that influence, guide, and support others through transition. The question is: what kind of change leader do you want to be? In many traditional models of leadership, success has been closely associated with visibility, authority, and control. Taking the stage, owning the message, and driving the agenda were seen as hallmarks of strong leadership. But the evolving needs of organisations, teams, and individuals are reshaping this definition. (more…)

Far from lightening the load, could AI lead to burnout?

Far from lightening the load, could AI lead to burnout?

The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work?When speaking to leaders about the integration of AI into their businesses, one positive repeated to me in every conversation is ‘AI will lighten the load’. Workplace wellbeing is a recognised priority, with most businesses and organisations seeking to minimise stress and burnout and, ultimately, reduce costly sickness absence. The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work? (more…)

Supporting employees with brain injuries: key tips for employers

Supporting employees with brain injuries: key tips for employers

Brain injuries can have a profound impact on a person’s life, and when it comes to returning to work, both employees and employers face unique challenges.Brain injuries can have a profound impact on a person’s life, and when it comes to returning to work, both employees and employers face unique challenges. Whether the individual is returning to their previous role or starting anew, employers must be prepared to offer support and make necessary adjustments – not just because it’s morally right but because it is legally required. Employers do not have the luxury of turning a blind eye to this, as statistics indicate that a person is admitted to hospital with a brain injury every 90 seconds. Brain injuries can present subtly, and chances are you will know someone who has survived a brain injury, even if you are not aware of it. ‘Brain injury’ refers to both traumatic injuries (caused by an external impact, such as a car accident or assault) and acquired brain injuries (caused from internal factors, such as a stroke or tumour). (more…)