That conversation about hybrid working? Same as it ever was

That conversation about hybrid working? Same as it ever was

The term hybrid working may only have been in widespread use for a few years, but the ideas behind it stretch back decadesRecently I wrote a short article based on a 1993 Architects’ Journal interview with IBM’s then design manager of property, Peter Wingrave. It reminded me how discussions about new ways of working – now including that neologism hybrid working – have been a constant throughout my career. In that interview, Wingrave is quoted as saying: “I think there are interesting times ahead for offices. We are already seeing the slow breakdown of the traditional office which people come to in the morning and leave at night…We would like our offices to catch the social spirit of an old gentleman’s club; you just pop in when you need to. You get more out of people that way… we’re lucky if our marketing areas are ever 40 per cent occupied … It’s crazy to build, run, heat, light and decorate a building as if people were there when 60 per cent of the time you know they are not”. More →

Where are the iconic office furniture products of yesterday?

Where are the iconic office furniture products of yesterday?

A new image of Bauhaus students from 1927 raises interesting questions about the design of office furnitureLate last year, this image went viral on social media. It is of a group of Bauhaus design students from around 1927. They are called Martha Erps, Katt Both and Ruth Hellos. The full image (reproduced below) shows them with legendary office furniture designer Marcel Breuer, who Erps would later marry. The story of the photograph can be found here. On social media, though, the standard response from people of a certain vintage – my vintage admittedly – is to suggest that they were last seen supporting Echo and the Bunnymen at the Barrowland Glasgow in 1984.  More →

Four honest impressions of Orgatec 2024

Four honest impressions of Orgatec 2024

 

Here are four of my impressions of Orgatec 2024. Spoiler alert: Orgatec is big. It's the furniture that got small

I’ve been going to Orgatec in Cologne since 1992. It has always been one of the twin global behemoths of office design shows. The other being NeoCon in Chicago. Over that time, I’ve seen it dwindle significantly in size, if not relevance. It is held every two years, which means it can offer a better snapshot of current thinking about offices than an annual show might. The last show, two years ago, was still hungover from the pandemic (2020 was cancelled) so this year’s event was, in a way, the first chance to see how things stand in whatever era we might now be in. More →

How commercial property owners can boost revenues and occupancy in light of the Autumn Budget

How commercial property owners can boost revenues and occupancy in light of the Autumn Budget

The Autumn Budget is anticipated to introduce a series of tax increases that could directly impact commercial property ownersThe Autumn Budget is anticipated to introduce a series of tax increases that could directly impact commercial property owners, including changes to capital gains tax (CGT), national insurance contributions, and business rates. These changes could have a ripple effect across the property market, influencing both investment decisions and tenant demand. These are the key areas of concern for commercial property owners. More →

The rise of the part time office opens up a new frontier for market growth

The rise of the part time office opens up a new frontier for market growth

The part-time office offers companies the ability to rent office spaces on a part-time basis, writes David RawlenceAs businesses, large and small, continue to adapt to post-pandemic realities, the demand for flexible working solutions continues to surge. The part-time office offers companies the ability to rent office spaces on a part-time basis—often for just one to three days a week— whilst opening a unique opportunity for occupiers, landlords, operators, and investors. More →

Navigating misconduct in the workplace: a lawyer’s perspective

Navigating misconduct in the workplace: a lawyer’s perspective

Recently, Lloyd’s of London has been in the news because it has proposed significant steps to address the notorious levels of misconduct in its sectorLloyd’s of London has been in the news because it has proposed significant steps to address the notorious levels of misconduct in its sector, as well as tackling bad behaviour across its network. With the Worker Protection Act coming into force on the 26 October 2024, which stipulates new proactive duties on employers to take ‘reasonable steps’ to prevent sexual harassment in the workplace, precautions taken by Lloyds may have been triggered by the new duties from this Act – but have opened the floor to several questions, including how do we measure misconduct in third party situations generally? And what falls in this remit? More →

Employers need to be proactive to address problem of sexual harassment at work

Employers need to be proactive to address problem of sexual harassment at work

In today's evolving workplace landscape, the issue of sexual harassment at work and the work-related environment remains a pressing concernIn today’s evolving workplace landscape, the issue of sexual harassment at work and the work-related environment remains a pressing concern for employers and employees alike. Recent surveys have shed light on the pervasive nature of this problem, revealing that a significant portion of workers continue to experience sexual harassment at work not only from colleagues, but also from third parties such as suppliers, customers and patients. As new legislation approaches, it’s imperative for employers to take reasonable anticipatory steps to prevent sexual harassment at workplace to improve workplace culture, the organisation from expensive and damaging claims and its workforce from such abhorrent conduct. More →

Striking the delicate balance of AI regulation and innovation

Striking the delicate balance of AI regulation and innovation

As AI continues to advance, navigating the balance between regulation and innovation will have a huge impact on how successful the technology can beAs AI continues to advance, navigating the balance between regulation and innovation will have a huge impact on how successful the technology can be. The EU AI Act came into force this summer, which is a move in the right direction towards classifying AI risk. At the same time, the Labour government has set out its intention to focus on the role of technology and innovation as key drivers for the UK economy. For example, planning to create a Regulatory Innovation Office that will support regulators to update existing regulation more quickly, as technology advances. More →

Two students just proved that Meta’s new smart glasses are not rose-tinted

Two students just proved that Meta’s new smart glasses are not rose-tinted

By combining smart glasses with AI and face recognition software, two students have exposed something troublingBe honest, did you smirk a little when everyone was posting their ‘legal’ message to Instagram? You probably saw it doing the rounds, after all it was one of the most viral trends ever posted on the app. Stories were flooded with a message reading “Goodbye Meta Al. Please note an attorney has advised us to put this on, failure to do so may result in legal consequences. As Meta is now a public entity all members must post a similar statement. If you do not post at least once it will be assumed you are okay with them using your information and photos. I do not give Meta or anyone else permission to use any of my personal data, profile information or photos”. More →

Finger on the pulse: Is biometrics the future of workplace wellbeing?

Finger on the pulse: Is biometrics the future of workplace wellbeing?

For architects and designers, the trend to use wearable devices to track wellbeing in the workplace is a giftAround a third of companies already use wearables to track their team’s activity and better gauge their physical, mental and emotional wellbeing, according to Deloitte’s 2024 Global Human Capital Trends Report. Deloitte predicts that usage will increase to two thirds by 2027. Neurotechnology, which uses electronics to read brain activity and can contextualise employee behaviour and interactions, is also anticipated to ramp up dramatically in use in that timeframe, from 3 percent to 31 percent. More →

The science and art of change management

The science and art of change management

 

change management, like potentially most professional roles, is actually split into two halves with one being science and the other being artWith all the talk about generative AI, the impact it will have on people, businesses and industries, I started to think what will be the impact on change management and particularly the role of a change professional? And I realised that change management, like potentially most professional roles, is actually split into two halves with one being science and the other being art. The science element is made up of the products that one can typically see/point to, like a change plan, stakeholder map, training plan, etc.  Whereas the art element is made up of what you can see as well, but only if you take the time to observe and notice the impact it has on environments, people, productivity, retention rates, etc. because it involves the people side of change. More →

Did you hear the one about offices and creativity?

Did you hear the one about offices and creativity?

the places we go for ideas

There is a famous episode of Seinfeld in which the character George is insulted in a business meeting and only thinks of a perfect retort while driving away from the office. This being George, he decides that he doesn’t want to waste his ‘killer line’ so engineers a second meeting so he can use it with the person who had insulted him, only for it to blow up in his face yet again. It’s an example of what the French refer to as l’esprit de l’escalier and the Germans as Treppenwitz, in both languages the wit you develop on a staircase.

It describes the phenomenon we all experience of having our best ideas when we stop trying to have them. When our mind wanders, and especially when the body is wandering too, it is free to have its own moments of insight and inspiration. And, contrary to the idea that structured collaboration leads to good ideas, when we are alone.

Unsurprisingly, there are good reasons why this happens. In his book The Eureka Factor: Aha Moments, Creative Insight, and the BrainProfessor John Kounios argues that our brains have essentially two ways of solving problems. One is analytical in which we use a rigid methodology to arrive at a solution. It is based on the frontal lobe of our brains that is responsible for attention, organising information and focus. The other is one where we experience a eureka moment in which an idea seems to pop out of nowhere.

His own insights into these phenomena are based on his research into what happens to the brain when it has ideas or solves problems. Using neuroimaging technology, he and his fellow researchers invited a number of research subjects to solve puzzles. What they found was that shortly before a burst of activity in the right temporal lobe of the brain indicating a moment of inspiration, the brain would shut down its own visual cortex which processes sight and perception.

Kounios and his fellow researchers compare it to the way we might close our eyes or look away immediately before a eureka moment. For a moment we become unaware of our surroundings while the idea flares into being. The brief change in function in the brain allows it to focus inwards and use the subconscious to make links between information it has stored and then present it to our conscious mind.

By contrast, when thinking methodically about a problem, the brain uses the frontal lobe to focus attention outwards to acquire as much information as it possibly can.

 

Eureka!

The process of having creative epiphanies is best served when we are not in a methodical frame of mind and ideally when we are not processing information in a formal way. That is why a walk in the park, a change of activity or setting or doing something routine like taking a shower are conducive to those aha moments. Sitting at our workstation in an office may be a great way of completing many tasks, but it is not necessarily suited to the creative spark.

Merely being in the outdoors or being able to perceive the natural world from our place in the office building can release endorphins and increase our feelings of wellbeing, putting the brain into the right frame of mind for an aha moment. Stepping away from a problem also gives the brain a chance to place less emphasis on its frontal lobe and allows the subconscious to intervene.

A study published in the Journal Psychological Science called Inspired by Distraction: Mind Wandering Facilitates Creative Incubation found that when we create the conditions in which our minds can wander, the brain makes connections between pieces of information unconsciously, massively increasing our ability to have revelatory insights and ideas.

We can achieve this by doing simple things like exercising outdoors, going for a walk or simply relaxing, by changing our behaviours but also by changing our surroundings. An office that encourages people to move and be aware of the natural world is not just good for physical and psychological wellbeing, it allows us to work in different ways that are best suited to the ways our brains function.

That includes moments of doing nothing in particular or sitting back or closing our eyes or simply walking up some stairs to tap the potential for creativity we all have hidden within.