Navel gazing may not be the answer to the challenges facing workplace professions

Navel gazing may not be the answer to the challenges facing workplace professions

An adherence to strongly held beliefs can make people think and behave in peculiar ways and get them tangled up in peripheral issues that take on a great deal of significance. Early religious artists, for example, spent centuries wrestling with the seemingly intractable problem of whether to depict Adam and Eve with belly buttons or not. (more…)

The Kafka trap of return to office arguments

The Kafka trap of return to office arguments

This month I witnessed somebody misapplying the work of Kafka in an attempt to make a middlebrow point about the so-called return to officeRecently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. (more…)

Data centres are the real powerhouses behind AI

Data centres are the real powerhouses behind AI

For many year data centres have remained anonymous and physically low-key with a light air of mystery and suspicion around what actually happens in these technical boxes on the landscape. Yet, they are so vital to our lives, and this is only set to increase as the players in the datacentre world need to stand up to be counted.The Datacloud Global Congress took place during the first week of June, handily nestled between BCO Milan and London Tech week where the government announced an £86 billion boost to science and tech, with the intention of propelling Britain to world-leading status for research and innovation. These are three events with very different content, yet are also intrinsically linked for progressive and high performance societies and organisations. This was the 20th anniversary of Datacloud Global Congress, the flagship event for the sector – “mipim for data centres” some say. (more…)

Rise of AI gives us a chance to rediscover a world beyond the screen

Rise of AI gives us a chance to rediscover a world beyond the screen

If scheduling, communication, analysis, and recall can be handled by AI that operates through conversation or ambient cues, the screen starts to look less essential and more habitual.Over the past three decades monitors have colonised desks in workplaces, homes and in public spaces, with the presence of a screen often signalling that something productive is taking place. This assumption may now be under quiet revision with implications for technology, management, and workplace culture. The growing maturity of artificial intelligence agents is having an incremental but significant impact on how we work. AI is now more capable of carrying context across tasks, acting independently, and responding through natural language, which is leading to the need for visual interfaces to be reduced. If scheduling, communication, analysis, and recall can be handled by systems that operate through conversation or ambient cues, the screen starts to look less essential and more habitual. (more…)

Milan proves to be the perfect setting for an optimistic BCO conference

Milan proves to be the perfect setting for an optimistic BCO conference

Milan may not seem an obvious choice for the BCO conference. Turns out it was perfect for an increasingly optimistic sector, writes Anna KingIf anyone was asked to think of where to find the best examples of an office, I doubt very many people would reply ‘Milan’ but that may just be the reason that this year’s BCO conference was a resounding success. With Milan and its layers of history, culture, design and the vital ‘caffè’, we are reminded that workspaces are about so much more than function. A view certainly held by Amber Luscombe, Head of ESG at Oxygen, “This is my third BCO conference I was expecting more of the same, but the discussions have moved on with engaging speakers, stimulating conversations and a more positive – yet realistic –  outlook from the attendees. So many factors influence, surrounds and support good office design, from fostering a sense of belonging and community to wellbeing and nature and they were all on the table at Milan.” (more…)

The enduring allure of workplace bullshit

The enduring allure of workplace bullshit

The sleep of reason and workplace bullshitAlthough the legend of Faust is one of the Germanic world’s foundational narratives, its archetypes and themes were already established by the time Goethe codified them in his 1808 play. They have since become universal. The idea that somebody would sell their soul to the Devil to gain something or rid themselves of unhappiness is as resonant now as it was in Renaissance Europe. It has inspired books films and artists to such an extent that its derivatives now have their own Wikipedia page.

(more…)

The amenity trap: why more isn’t always better

The amenity trap: why more isn’t always better

In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better.Over the past decade, amenity has evolved from a ‘nice to have’ to a key part of any office building strategy. In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better. The most successful amenity strategies aren’t defined by volume, novelty, or trend. They’re defined by relevance: to the building, the occupier, and the wider market context. When poorly thought through, amenity can become a sunk cost. When well-executed, it can drive rental growth, increase tenant satisfaction, and support leasing velocity. (more…)

The shattering of self-image can be a very serious matter

The shattering of self-image can be a very serious matter

And when it’s information that challenges one of their core beliefs, or some notion they hold about themselves such as their self-image, the multiplying factors of cognitive dissonance can really start to stack up.It’s always fascinating to watch somebody deal with information that challenges their view on an issue. Doubly so when it’s somebody really, really smart. And when it’s information that challenges one of their core beliefs, or some notion they hold about themselves such as their self-image, the multiplying factors of cognitive dissonance can really start to stack up. (more…)

Is anyone really thinking about the future beyond what happens next?

Is anyone really thinking about the future beyond what happens next?

I am invited to discussions about AI impacts which focus on the coming weeks and months, but it begs the question, who is thinking about the futureThe conversations around AI at the moment are interesting. Academic. Thought-provoking. Posts on LinkedIn discuss job changes and what the future may look like in theoretical terms. The words ‘streamlined’ and ‘automated’ litter the chats between Executives and CEOs. But that seems to be where consideration ends. We are talking about the future, but the very near future. I am invited to discussions about AI impacts which focus on the coming weeks and months, but it begs the question, who is thinking about the future? (more…)

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences of workplace culture than delivering real value to the business or its customersBusiness has taken a wrong turn. Since the 2008 financial crisis, best practice has led companies to believe that the route to driving greater productivity and performance is to establish a workplace culture that prioritises purpose, meaning, and how people feel. As a result, organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences than delivering real value to the business or its customers. However, in today’s challenging economic climate, and with UK productivity at an all-time low, this navel-gazing approach is not only proving ineffective, but is also actively holding companies back. What began as a well-meaning shift towards cultivating happier employees has become a harmful distraction from genuine employee engagement and performance. (more…)

Office design and the office market are not what you might be led to believe

Office design and the office market are not what you might be led to believe

The future of office design is that the physical workplace will resemble nothing so much as an upscale hotel, right? Right?Over the weekend The Times published an article headlined “The ‘super-prime’ offices designed to lure WFH staff back in”. It described how firms are reshaping offices in the image of upmarket hotels, with enticing features such as gyms, childcare, cinemas, climbing walls, lounges and restaurants (run by Gordon Ramsay natch). These are luxury spaces to make the office worth the commute, as the cliché goes. Although the author concedes that this is largely a London phenomenon in the UK, the implication is that offices everywhere must ape this office design approach to some degree to meet the demands of the post-covid workforce. This is compelling stuff and not the first time you will have heard the argument. But, is it true? (more…)

The world needs amazing leaders like never before. But where are they?

The world needs amazing leaders like never before. But where are they?

rapid changes in today’s environment can put even the best leaders under immense strain and cause ripple effects within the organisationDemand for integrity and strength in leadership has never been greater. A wave of quickly evolving AI technologies, combined with geopolitics and other pressures, is increasing this need at an unprecedented pace. The rapid changes in today’s environment can put even the best leaders under immense strain and cause ripple effects within the organisation. In fact, even those changes that are expected to bring efficiency and simplicity like GenAI, translate into confusion, anxiety, and complexity in many situations. According to McKinsey research, a staggering 56 percent of employees report that their leaders are either mildly or highly toxic. Even more concerning, 75 percent of employees identify their boss as the most stressful part of their workday. (more…)