August 20, 2024

How generative AI is shaping a new landscape for creativity

Every significant leap in technology has promised more than it has delivered. Or, perhaps more accurately, it has delivered something different from what was promised. When automation began infiltrating manufacturing in the 19th century, there was widespread fear that it would render human labour obsolete. Instead, it transformed the nature of work, creating new categories of jobs and even eradicating others. The digital revolution of the late 20th century followed a similar trajectory. It shifted the burden of tasks, spawned entirely new industries, and necessitated new skill sets. More →

August 3, 2024

People can be so obedient in the workplace, they become Stepford Employees

by Lisa Stone • Comment, Workplace

The ‘Stepford Employee’ is a growing phenomenon in the workplace, where staff become overly agreeable, seldom ask questions, and rarely push boundaries, hindering both their personal growth and their organisation’s success. The term ‘Stepford Employee’ originates from the popular feminist horror novel, “The Stepford Wives”, which highlighted the dangers of subservience and docility for women. This growing trend in the world of work sees employees getting stuck in the status quo – not challenging leaders or pursuing professional growth. More →

July 30, 2024

Challenging the concept of work-life balance as we know it

by Beth Stallwood • Comment, Wellbeing

The notion of work-life balance has been talked about for decades with the underlying claim that if you achieve it, everything will be perfect. In post-Covid workplaces, hybrid working is becoming the norm and promises of flexibility and yoga on a Thursday lunchtime adorn recruitment adverts. From a distance, it would be easy to think we’ve now nailed the work-life balance challenge. Yet hybrid working hasn’t waved a magic wand and many people struggling feel more like a circus performer, juggling with different-sized objects with sharp corners, whilst riding a unicycle, than they do a calm and collected master balancer. More →

July 19, 2024

Book review: Workspace Made Easy

by Mark Eltringham • Comment, Facilities management, Property, Workplace design

There’s a dog-eared, yellowing paperback on my bookshelf called Understanding Offices. Written by Joanna Eley and Alexi Marmot, it dates from 1995. It is a handbook for everybody who needed to know how to develop a workplace strategy during the infant phase of the digital and cultural revolution of the late 20th Century. I used to refer to it all the time, but now it serves mainly as a reminder of how much has changed over the past thirty years, and also how little. More →

July 18, 2024

Connection through design: The role of office designers in fostering workplace ties

by Mark Catchlove • Comment, Workplace design

For office designers creating spaces that foster rich, interpersonal connections between colleagues both in-person and remote is essential. Design with Impact is a philosophy that can help workplaces prepare to host these meaningful interactions, cultivating a shared sense of purpose among employees. There are many ways that people connect with spaces and within spaces. Physical connection is the most fundamental, and perhaps most obvious type of workplace connection. In-person interaction allows for immediate communication, the ability to read body language, and some would argue, a more meaningful connection than any relationship that can be built over video call. More →

July 17, 2024

Want a creative workplace? Make life difficult and chaotic for yourself

by Mark Eltringham • Comment, Workplace

We launched IN Magazine officially on the 4th of March 2020. So, this month marks some sort of anniversary. You could argue that this was the worst day in the history of mankind to launch a new magazine about people, work and workplaces and you’d probably be right. People were already not shaking hands. They had begun deserting public transport and planning for less contact with each other. Lockdown was only a couple of weeks away. More →

July 17, 2024

Is it fair that AI defines if you deserve a job?

by Paul Anderson-Walsh • AI, Comment, Workplace

The rise of AI-driven hiring processes has undoubtedly transformed the recruitment landscape, and we know it. But is it fair that AI defines if you deserve a job? Ultimately, the answer to this question is not just a technical or logistical issue, it is a profoundly ethical one. AI (artificial intelligence) has revolutionised the way we interact with technology, increasingly permeating various aspects of our lives, from virtual assistants to complex algorithms shaping our online experiences. More →

July 16, 2024

Why a ‘listening culture’ could do more harm than good

by Victoria Lewis-Stephens • Business, Comment, Workplace

Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. More →

July 16, 2024

Put on your own mask first: Leadership strategies for stress management and emotional resilience

by Bruce Watt • Comment, Wellbeing

Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

July 11, 2024

How AI will transform the way we design and manage the places we work

by Nell Watson • AI, Comment, Facilities management, Workplace design

The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. More →

July 11, 2024

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

July 10, 2024

Addressing bad behavior with good policy

by Laura Dribin • Comment, Wellbeing, Workplace

The COVID-19 outbreak (and subsequent lockdowns) did a number on us in our workplaces and in our homes—and we are still paying the price in so many ways. Did employees and managers get so used to remote work that they totally forgot that humans are social creatures and social interaction is vital to our wellbeing. Sometimes it feels that way. I have spent most of my career working on and managing large global projects. Issues that arose always seemed to be focused on headquarters- and/or remote-location considerations but nothing so serious that it would hinder the project team(s) from working together. More →