January 22, 2019

A four hundred year old guide to ergonomics that still rings true today

by Mark Eltringham • Comment, Workplace design

Changes to the nature of work, where it takes place and the things we use to complete it are always constrained by one particular eternally fixed element; the human being. The unchanging individual at the centre of it all is the thing that makes us return to old ideas time and again and ensures that whatever we do, something like it will have been done before in some way or other. That goes for products like the office cubicle as well as apparently modern principles such as ergonomics. The term ergonomic may have been coined as recently as the 1950s and we might associate it primarily with the ways in which we use computers, but the ideas behind it have always been with us since we started using tools. Looking back, what we learn is that people have been writing guides to good ergonomics at least since the early seventeenth Century.

January 14, 2019

Tackling mental ill health in the workplace requires changes at the top

by Patrick Watt • Comment, Wellbeing, Workplace

The collective effort to improve mental health awareness has gained real momentum in recent years and in the workplace there’s growing recognition that mental wellbeing among employees is good for business. But the way we’re working – the ‘always on’ culture, innovation moving at breakneck speed, and a global workforce operating 24/7 – is creating a mental burden among employees that is generating more mental health challenges. According to the City Mental Health Alliance, 44 percent of employers are seeing an increase in reported mental health concerns. Our own research of international business leaders has also shown that two thirds of them have suffered from mental health conditions. This is not only worrying for the individuals but problematic for the wider business, as culture is driven from the top.

January 9, 2019

Digital transformation and an uncharted future for workplace design in 2019

by Cherie Johnson and Julie Yonehara • Comment, Technology, Workplace design

In some way, humans have touched every single thing on this planet. We’re stepping into unknown territory. We’re changing everything. Think about that. Now, think about digital transformation. New technologies are changing how we interact with our environment, how we work, how we play and how we live. Tech tools are being more readily adopted as they get better and more accessible and, as a result our attitudes about them are changing. These are big ideas. And, they are rapidly changing our work and the domain of workplace design around the world. More →

January 8, 2019

From nudge tech to listening tools, Gartner makes some workplace predictions for 2019

by Brian Kropp • Automation, Comment, Technology, Workplace

Last year we saw businesses reporting their gender pay gap, General Data Protection Regulation (GDPR) taking effect, speculation on how Brexit will impact jobs and further impact on how technology is changing the way we work. Looking forward to the year ahead, Gartner has pulled together a fresh set of workplace predictions for the coming year. This includes the demise of employee surveys as the adoption of sophisticated listening tools accelerates; precious little progress in closing the gender pay gap, but the evolution of discrepancies in pay scales between new hires and existing employees; the rise and rise of the #MeToo movement, which could lead to more senior executives being ousted in 2019 than in 2018; and new technologies designed to nudge workers into action.

January 7, 2019

What Leonardo da Vinci can teach us about the six hour working day ⁰

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

The latest idea to grip the sometimes limited imagination of the world’s workplace chatterers is that of the six hour working day or the four day working week. This has its original roots in a Swedish experiment designed to limit the hours people work in an attempt to improve their work-life balance and possibly even increase their productivity. Now a growing number of firms are looking to introduce a nominal four day working week or restrict the use of emails outside of office hours. These are always commendable goals and you can see the logic. We know people find it increasingly hard to switch off, we know that this is bad for them and we know that long hours don’t necessarily equate to greater productivity.

January 4, 2019

Why new technology can still make employees happier, healthier and more efficient

by Elaine Rossall • Automation, Comment, Flexible working, Lighting, Technology, Wellbeing

For many years, we became used to new technology being treated with excitement. Essentially, people thought technology made their lives better. More recently this consensus has been tested. On a very practical level, there is growing concern about the impact of everyday technology. ‘Screen-time’ has become a byword for anxiety and disengagement from the real world. Meanwhile, there is trepidation about the impact of future technology, such as the automation of jobs. Whilst caution is needed, there is a danger that we are forgetting the many benefits technology can bring. As an example, look to the workplace. Already, offices are gaining hugely from technology that benefits employee wellness and productivity. However, we have only just begun to feel its impact. A ‘fast’ office may sound like an oxymoron. A building isn’t going to win a 100-metre race. Yet fast offices, which allow employees to control their immediate environment, are becoming increasingly common.

January 3, 2019

Anti-team legislation can make us slaves to individual rights

by Helen Jamieson • Comment, Flexible working, Workplace

Society is becoming more selfish. At least that’s what the most commonly held view on the issue suggests, and it’s only set to get worse. Whether or not you believe the headlines, my 20 plus years’ experience as an HR consultant has led me to believe the hype. Increasingly many (I stress, not all) employees no longer see themselves as part of a team, but are increasingly ‘lone wolves’ single mindedly pursuing their needs and wants above those of the team. Each decision they make is with ‘I’ first and foremost, with ‘we’ maybe just a passing thought. It could be argued this was inevitable. How do you create a culture of team engagement, and group morale when for decades UK workplace legislation has focused almost exclusively on Individual Rights, rather than the ‘rights’ of the group? I’d argue it is simply not possible to develop successful teams where each individual has numerous legal rights but no corresponding responsibilities. My wish for 2019 would be for the government to set out a ‘responsibility’ alongside every ‘right’ it confers.

December 17, 2018

Don’t be a turkey, get on the commercial property gravy train

by Jo Sutherland • Comment, Property

Last week, the RICS Commercial Property conference tackled the biggest issues impacting the built environment sector, arming delegates with fragments of the formula for future success. The morning CEO Question Time panel put a trio of CEOs in the spotlight. In addition to airing concerns about the current political climate, rapidly shifting societal attitudes, diversity and inclusion, the ageing population coupled with the ongoing housing shortage, climate change and the complexities involved in exploring new business models to drive and diversify revenue, they all zoomed in on the accelerated pace of change we’re witnessing, crowning it the key challenge for today’s C-suite.

December 14, 2018

Getting a better handle on the psychology of office design

by Paul Goodchild • Architecture, Comment, Workplace design

It was the Finnish architect Juhani Pallasmaa who described the door handle as ‘the handshake of the building’ in his book The Eyes of the Skin: Architecture and the Senses. Buildings greet us in other ways too and we respond to those greetings in very human ways. So much so, in fact, that when we make decisions about the ways in which offices introduce themselves, we should take account of the psychological factors that can mean the difference between a successful or failed office design. More →

December 13, 2018

Flexible working should not mean employers ask people to work all the time

by Oliver Shaw • Comment, Flexible working, Wellbeing

Talking about the role of technology within the flexible working arena is hardly ground-breaking. For decades, technological advancements have been hailed as pivotal to developments within the employment landscape. But this year, conversation appears to have reached another level. In an article for Open Access Government in June 2018, for instance, Richard Morris, UK CEO of International Workplace Group (IWG), explained the extent to which technology-driven shifts have caused significant social change. And in September, HR headlines homed in on a study by Capita and Citrix, which stressed that an inability to quickly introduce new IT services is restricting organisations’ flexibility proposition, and consequently their competitiveness.

December 7, 2018

Seven reasons why this will not be the office of the future

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

At this time of year, it seems like we don’t have to wait more than a few hours before some or other organisation is sharing its prognosis about how we will be working in the future. The thing these reports usually share in common, other than a standardised variant of a title and a common lexicon of agility, engagement and connectivity, is a narrow focus based on their key assumptions about what the office of the future will be like. While these are rarely false per se, and often offer valuable insights, they also frequently exhibit a desire to look at only one part of the great workplace elephant. While the more informed reports make excellent points and identify trends, across most there are routine flaws in thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Talk of the office of the future tells us rather a lot about how we view offices right now.

December 5, 2018

The war for talent is over and we need to face up to new opportunities and challenges

by David Corcoran • Comment, Workplace

The ‘War for Talent’ is a concept which has dominated the industry for the last twenty years and has shaped how many organisations view talent acquisition around the world. But perhaps this war is already over. As initially reported by McKinsey & Company in 1998, the war for talent explored the challenges businesses face when attracting, retaining and developing talent. While talent acquisition is a fundamental foundation for any business looking to grow, after twenty years, recent studies have reported a seismic shift from this ‘War for Talent’ to a ‘War for Skills.’