Global urbanisation trends present UK cities with new opportunities

Global urbanisation trends present UK cities with new opportunities

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There is a great deal of talk about the growing urbanisation of the world right now, and its effects on societies, economies and individuals. The numbers of people involved are daunting, especially in the developing world.  As a  result, many countries are currently experiencing the sort of upheaval we in Britain experienced nearly 300 years […]

Only culture change will prevent the sexual harassment of people at work

Only culture change will prevent the sexual harassment of people at work

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Are we dangerously unaware of or perhaps even becoming dismissive about the nature and extent of sexual harassment in the workplace today? A recent survey, commissioned by a firm of solicitors, has thrown up some statistics which point to significant levels of harassment being experienced by both men and women at work. In the poll […]

The Great Gatsby and the rehabilitation of the office cubicle

The Great Gatsby and the rehabilitation of the office cubicle

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The finest closing sentence of any novel in my opinion is that in The Great Gatsby. “So we beat on, boats against the current, borne back ceaselessly into the past.”  It is a reference to the futility of our attempts to escape the past, even as we look to the future, dreaming of how “tomorrow […]

Economic recovery, the changing psychological contract and the future of the office

Economic recovery, the changing psychological contract and the future of the office

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There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours […]

Germans prove that long hours and productivity are often two completely different things

Germans prove that long hours and productivity are often two completely different things

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Earlier this year, Insight published the results of a survey which showed that the World’s hardest workers, contrary to what Jeremy Clarkson might say, are Mexican. But that poll told half the story because it only measured the number of hours people work. When it comes to productivity measured by output against time spent working, […]

What happens in a designer’s mind and Mac can be very different to reality

What happens in a designer’s mind and Mac can be very different to reality

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Social media is inarguably closing the gap between organisations and consumers of their services. Advances in the way we interrogate the opinions of building users are lifting the veil on some sharp practices in management and the negative impacts of poorly thought out design or badly executed installation of designs into the built environment. The […]

Video: reimagining work to help people become happier and more productive

Video: reimagining work to help people become happier and more productive

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Most companies are engaged in an attempt to help employees become happier, more productive and – yes –fitter at work. Firms do this because they are nice people or in the commercial interest of the business, or both. The problem is they are not doing it with a fixed set of criteria. Not only do […]

Why the serviced office sector needs to put more effort into its customer service

Why the serviced office sector needs to put more effort into its customer service

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It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when […]

More than half of twenty-something UK men would like all male offices, claims survey

More than half of twenty-something UK men would like all male offices, claims survey

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At Insight we report surveys from firms on an almost daily basis. We generally do so without too much comment, trusting that readers are smart or jaded enough to apply their own filters based on whichever company is responsible and the number of people surveyed before dusting them all with a liberal pinch of salt […]

United States and Europe; closing the gap on flexible working law

United States and Europe; closing the gap on flexible working law

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Vermont became the first U.S. state to enact a law requiring employers to consider workers’ requests for a flexible schedule without fear of retaliation. The law, signed by the governor in May, includes a statutory process which requires “good faith” discussions relative to the employee’s needs and the company’s business operations. Despite Vermont’s efforts to make […]

Don’t let the sofas fool you; work can still be red in tooth and claw

Don’t let the sofas fool you; work can still be red in tooth and claw

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We keep filling our workplaces with sofas, coffee shops and other lifestyle touches while our homes are being slowly eroded by the trappings of work. First it was the fax machine. Then the mobile phone. Then working from home. The places available for us to work is seemingly more diverse than ever. But does this […]

What’s wrong with adopting a more positive approach to work and workplaces?

What’s wrong with adopting a more positive approach to work and workplaces?

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Has there ever been a UK government more interested in the workplace than this one? Most of it has been about cutting costs of course, so the majority of announcements emanating from the Cabinet Office have been about procurement, design and environmental performance. David Cameron even at one point announced that he wanted to measure […]

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