February 17, 2019

Landlords must respond in new ways to the changing world of work

by Ben Gillam • Comment, Technology, Workplace design

Hammocks, remote working, hot-desking. Contrary to common belief, these aren’t the only conversations landlords are having with designers on how to approach their workspaces for today’s tenants. Rising property values, the growth of flexible offices and political uncertainty have forced landlords to change the way they market their properties to respond to the demands of occupiers. And with no sign of London’s commercial office marketplace calming in the near future, the need for landlords to remain flexible and create channels of communication with their tenants, remains strong. More →

February 14, 2019

Digital transformation requires more than just new technology

by Arnab Banerjee • Comment, Technology

Digital transformation has been a priority for businesses for many years, primarily to benefit from the opportunities presented by a mix of digital technologies and their impact across all aspects of society. Customer-facing functions such as sales, marketing and procurement, in their quest for new revenue sources and information-powered ecosystems of value, have led the way on digital transformation, while HR has historically taken a back seat. But in order for the entire organisation undergoing transformation to work together holistically, HR needs to take the lead and embed a digital DNA within the organisation.

February 11, 2019

The wider debate about workplaces gives facilities managers a chance to crack the code

by Mark Eltringham • Comment, Facilities management

The most vocal debate that has followed the BIFM’s change of identity to the Institute of Workplace and Facilities Management remains that focused on the issue of taxonomy. We are being asked to consider, as part of a sometimes bad mannered debate, whether facilities management is part of the workplace ecosystem or vice versa and which profession – typically designated as IT, HR and FM – is best placed to become the apex beast in this particular jungle. More →

February 8, 2019

Finding the Goldilocks Point for collaborative workplace design

by Jonathan Hindle • Comment, Technology, Workplace design

One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design.

February 7, 2019

Maybe the time has come to shoot the workplace messenger

by Rob Harris • Comment, Flexible working, Wellbeing, Workplace design

I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme. But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way. Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies? Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say? More →

February 4, 2019

Getting back to environmental basics in the Anthropocene era ⁰

by Alison Kitchingman • Comment, Environment, Facilities management, Workplace design

A new word has recently entered the public discourse on the environment. It describes the current epoch of geological time as the period in which humans have had an impact on the world’s climate, geology and ecosystems. Although yet to be formally recognised by the mainstream scientific community, it has been in existence for a short time and last year the Working Group on the Anthropocene (WGA) voted to formally designate the current epoch the Anthropocene. The principle was presented for recommendation to the International Geological Congress on 29 August 2016. Its general usage has grown but it seems only a matter of time before it becomes the norm to describe an era in which the Earth’s most important environmental characteristic is the activity of people. More →

January 31, 2019

Get ready for the next wave of technological innovation, or get left behind

by Bruce Barclay • Comment, Facilities management, Property, Technology

The natural world is a story of constant change and evolution. Animals, plants, insects and micro-organisms exist in an ecosystem, adapting to relentless changes in their environment, influenced by habitat, climate and their cohabitors. They respond to change faster than the human world, because they are not tied by the same restraints and conventions. They are interdependent and reliant on each other, competitors and cohabitors for mutual advantage. As humans move into what has been called the Fourth Industrial Revolution, there is much we can learn from nature, particularly within the workplace environment. The transformation of an organisation’s real estate, facilities management, IT and HR functions into a workplace ecosystem, as proposed by the Stoddart Review, has been discussed for some time.

January 30, 2019

Talkin’ about my generation: Harnessing the power of the multigenerational workplace

by John Hackston • Comment, Workplace

A child born in the west today has a 50 percent chance of living to be at least 105. This is of course a good thing – most people welcome the idea of a longer, healthier life – but it does mean that many of us will need to work longer as pension funds shrink and retirement ages increase. This has led to a new reality for business, the rise of the multigenerational workforce. Organisations that recognise that they can draw on talent from all ages and life stages will have a competitive advantage over those with a more traditional outlook. However, this new model can also present challenges – something that all businesses should consider. More →

January 25, 2019

The state of the workplace right now? Everywhere and nowhere, baby ⁰

by Paul Carder • Comment, Facilities management, Features, Premium Content, Property, Workplace design

My trade is to ask questions about the workplace then make sense of the answers. That has been a particular challenge with the question, ‘what are offices today?’ What seems clear is that the various actors in the workplace ecosystem look at offices through very different eyes. Urban planning and development professionals still view offices as a distinct category of real estate and most real estate professionals view offices in terms of the delivery of floor space. Some things have changed,however. For some time, the hybrid economy of serviced offices has turned the product into a service. But, in many cases this has simply made the leasing of space simpler and more flexible.

January 24, 2019

Australian designers are fundamentally reshaping workplaces around the world

by Bronte Turner • Comment, Workplace design

Earlier this year, the QS World University Rankings revealed that the University of Melbourne, the University of Sydney and the University of New South Wales are better places to study architecture and the built environment than some Ivy League universities. The Asia-Pacific region accounted for eight of the top 20 architecture schools from the region. As a result, there’s an incredible pool of talent coming from Australia and entering the global market.

January 23, 2019

Work’s not working; to be productive we need to get creative

by Zoe Humphries • Comment, Workplace design

Productivity in the UK workforce is dropping; output per hour fell 0.4 per cent in the last quarter of 2018 compared with the previous and grew just 0.2 per cent on the third quarter of 2017, according to the Office for National Statistics. Yet the UK workforce log the longest hours in Europe, working 42.3 hours per week on average. Clearly something isn’t lining up. So we must surely ask the question, what is going wrong and what can we do to improve the situation?

January 22, 2019

A four hundred year old guide to ergonomics that still rings true today

by Mark Eltringham • Comment, Workplace design

Changes to the nature of work, where it takes place and the things we use to complete it are always constrained by one particular eternally fixed element; the human being. The unchanging individual at the centre of it all is the thing that makes us return to old ideas time and again and ensures that whatever we do, something like it will have been done before in some way or other. That goes for products like the office cubicle as well as apparently modern principles such as ergonomics. The term ergonomic may have been coined as recently as the 1950s and we might associate it primarily with the ways in which we use computers, but the ideas behind it have always been with us since we started using tools. Looking back, what we learn is that people have been writing guides to good ergonomics at least since the early seventeenth Century.