Why a ‘listening culture’ could do more harm than good 

Why a ‘listening culture’ could do more harm than good 

by • Business, Comment, Workplace

Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. (more…)

Put on your own mask first: Leadership strategies for stress management and emotional resilience

Put on your own mask first: Leadership strategies for stress management and emotional resilience

by • Comment, Wellbeing

It can be easy when we’re in high stress situations to think only about how the stress is affecting us.Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. (more…)

How AI will transform the way we design and manage the places we work

How AI will transform the way we design and manage the places we work

by • AI, Comment, Facilities management, Workplace design

The future of work is here. It's AI-powered, human-centered, and brimming with possibility. Are you ready to shape it?The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. (more…)

Addressing bad behavior with good policy

Addressing bad behavior with good policy

by • Comment, Wellbeing, Workplace

Addressing bad behavior in the workplace should be seen as both a challenge and an opportunity, writes Laura DribinThe COVID-19 outbreak (and subsequent lockdowns) did a number on us in our workplaces and in our homes—and we are still paying the price in so many ways. Did employees and managers get so used to remote work that they totally forgot that humans are social creatures and social interaction is vital to our wellbeing. Sometimes it feels that way. I have spent most of my career working on and managing large global projects. Issues that arose always seemed to be focused on headquarters- and/or remote-location considerations but nothing so serious that it would hinder the project team(s) from working together. (more…)

Living the dream of better times for a new generation

Living the dream of better times for a new generation

by • Business, Comment

As a new Labour Prime Minister settles into office with a thumping majority behind him and with the Conservative opposition in utter disarray, it’s difficult not to think back to 1997 and the wave of euphoria that over took the nation. Here was a Labour government that seemed to understand the issues the country faced and the direction of travel it needed to take in the future. Tony Blair was 43 years old when he took office (nearly 20 years younger than Keir Starmer is now) and had an instinctive grasp for what Generation X craved. After all, he was the first British Prime Minster to grow up with rock and roll and appeared to embody a generational shift like no politician before him. (more…)

The facilities manager’s fear of the penalty kick

The facilities manager’s fear of the penalty kick

by • Comment, Facilities management

facilities managersOn the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

(more…)

Book review – Working Assumptions by Julia Hobsbawm

Book review – Working Assumptions by Julia Hobsbawm

by • Comment, Facilities management, Flexible working, Workplace design

This is almost certainly the most important book about work and workplaces to appear in the first half of this year. Working Assumptions by Julia Hobsbawm will be one of the two most important published this year, as we shall soon discover. It is also one packed with wisdom, knowledge and a central premise that is undoubtedly true. Namely that the events of the past four years have given us the opportunity to rethink how we work and so how we spend our days and our lives more generally. (more…)

Why AI is not getting the green light for sustainability

Why AI is not getting the green light for sustainability

by • AI, Comment, Environment, SF, Technology

We think of digital solutions such as AI as being more sustainable and eco-friendly. Nothing could be further from the truthWe might think of online and digital solutions such as AI as more sustainable and eco-friendly. We have email signatures reminding us to think before hitting print and are encouraged to send e-cards with seasonal greetings to save the trees. Our overall preference to switch to all things online means that we rarely question, or even consider, the environmental impact of our computers. It’s also how the truly enormous impact of AI has, thus far, stayed off our radar. (more…)

3 Days of Design proves we don’t know what we’re doing

3 Days of Design proves we don’t know what we’re doing

by • Comment, Environment, Workplace design

We don't know what we're doing. That was what we all learnt about sustainability at last week's 3 Days of Design in CopenhagenWe don’t know what we’re doing. That was what we all learnt about sustainability at last week’s 3 Days of Design in Copenhagen as Denmark’s capital city played host once more to this increasingly influential European Design event. Timed, as it is, in the same week as Chicago’s Neocon, and following on from Milan’s enormous and well-renowned Salone, not even intermittently inclement weather could disguise the noticeably larger audience drawn to Copenhagen this year. (more…)

A new renaissance in leading change at the most disruptive time in history

A new renaissance in leading change at the most disruptive time in history

by • Business, Comment, JB

We need to seek answers that are not the status quo or at least go beyond the status quo when it comes to leading changeLast January, we talked about the three biggest disrupters of our time: technology, UN sustainability goals, and societal shifts. These three disrupters have put us at a cultural crossroads we have not experienced for 100 years. As a result, we need to think differently when it comes to decisions about leading change. The world will not look, feel or be the same in 10 years time – we will not interact and live the same as we do now. The world will be very very different. According to Dex Hunter Torricke, “The next 10 years are going to be the most disruptive we have ever experienced.” (more…)

Supporting young cancer survivors in the workplace

Supporting young cancer survivors in the workplace

by • Comment, Wellbeing, Workplace

The growing number of people, especially young people, working with cancer creates a new challenge for HR leaders: are their organisation adequately supporting employees facing cancer? And what truly constitutes best practice in this context?Cancer rates in under-50s have surged by 24 percent since 1995, despite common misconceptions that it primarily affects older generations. With this alarming increase, more young professionals are being diagnosed and returning to the work in the midst of their treatment and recovery. The growing number of people, especially young people, working with cancer creates a new challenge for HR leaders: are their organisation adequately supporting people? And what truly constitutes best practice in this context? (more…)

Stephen Bevan – a tribute

Stephen Bevan – a tribute

by • Comment

Stephen Bevan who has passed away produced work that was compelling, and with a clear prescription for how things could be betterWe are deeply sorry to announce that our dear friend and colleague, Stephen Bevan has passed away. Steve has been such an important part of so many of our lives over the years – through his work, as a mentor and as a friend – and we will miss him hugely. It is impossible to do justice to the impact that Steve has had over more than forty years at IES and the Work Foundation. Anyone who knew Steve was the better for it, and we will all have our own cherished memories of time spent with him. So, while we grieve his loss, it’s also a moment for us to celebrate his life and the impact he made. Steve encouraged us to think differently, challenged us to go further and inspired us to make a difference. And now more than ever, he would want us to carry this work on. (more…)

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