March 27, 2014

Design of the Year shortlist contrasts what is practical with what is possible

by Simon Heath • Architecture, Comment, Workplace design

A great many of us pay architecture and design very little attention until it’s too late and we’re confronted with the workings of a mind that doesn’t consider whether just because we could really means we should. The kind of mind that designs a building that melts cars on the street or one with wind turbines that are so noisy they can’t be turned on. And so this week sees the announcement of nominees for the Design Museum Designs of The Year awards. It’s a studiedly eclectic list. In amongst the Lego calendars and texting fire alarms we also find a mobile gaming app designed to be used over many centuries (it is impossible to finish it in your lifetime, natch) that, it says here, “questions the inevitability of death, the meaning of legacy and the nature of progress”. I’ve searched for signs that this might be satire without success. However, we’ll focus our consideration on the nominations for designs for the built environment. More →

March 26, 2014

The enduring need to put a bit more of the M into facilities management

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

Shutterstock’s new offices, Empire State Building

It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.

March 25, 2014

The workplace should be designed for (and by) people, not robots

by Simon Heath • Comment, Facilities management, Technology, Workplace design

From existential and dystopian fears expressed through books and films, we have long had an uneasy relationship with the idea of automatons and artificial intelligence. The UKCES saw robotics and automation as significant enough to include in it’s recent report on the future of work and the risks to jobs are very real based even on the more widespread adoption of the technologies already available to us. The possibility that many people may cease to have any economic value is a challenge we seem ill-equipped to meet. As ever, the web giants are leading the charge with Amazon prototyping delivery of packages by the kind of drones more commonly used over the tribal badlands of Afghanistan, as well as Google’s recent purchase of Boston Dynamics, makers of military-spec robots. The people behind the algorithms that gave us the unintentional hilarity of Google Suggest are now branching to create the sort of killer robots produced by OmniCorp in the Robocop movies.

March 24, 2014

Public sector purchasing doesn’t need this kind of lightbulb moment

by Mark Eltringham • Furniture, Products, Public Sector, Workplace design

The latest of the weekly kickings reserved for the UK’s public sector purchasing community comes in the shape of a BBC Panorama documentary alleging that a range of frauds and cock-ups cost the National Health Service around £7 billion a year. The NHS denies these figures but there are clearly obvious and serious deficiencies in the way goods and services are procured across the public sector, as we have reported. Yet there is a flipside to such reports which tap in to (and sometimes pander to) a widespread scepticism of the way the public sector goes about its business. So we must first ask whether an equivalent private sector organisation with a budget of £109 billion a year would not also be open to a wide range of eye-wateringly expensive failures, inefficiencies and frauds. And secondly we must question whether the great British public, along with some businesses, are generally able to grasp the issues involved.

March 18, 2014

Morgan Lovell to research impact of the workplace on wellbeing

by Mark Eltringham • Facilities management, Workplace, Workplace design

One of the latest pieces of research to explore the possible links between the workplace and individual wellbeing is to be carried out by office fit-out firm Morgan Lovell in conjunction with the British Council for Offices (BCO) and workplace analytics tool HATCH. The firm hopes to create an original piece of research that will help to quantify the impact the workplace has on wellbeing and identify the causal links. The firms says it hopes to use this to create a business case for occupiers who would like to invest in designing offices in a way that fosters wellness and productivity and is inviting interested people and firms to take part. The firm says the survey takes less than 10 minutes and can be found here. To say thank you to respondents to the survey for their time, Morgan Lovell will donate £1 to Comic Relief for every person that completes the questionnaire. The findings will be published in April.

March 18, 2014

What the UK regional divide can teach us about the way we design offices

by Mark Eltringham • Comment, Facilities management, Workplace design

In the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

March 17, 2014

The latest issue of Insight is now available to view online

by Sara Bean • Facilities management, Newsletter, Workplace, Workplace design

In this week’s Insight newsletter, available to view online; Workplace Insight confirms a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week [pictured]; evidence that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive; and research finds that our brains are adapting to the changing demands placed on them by technology. Simon Heath presents part two of his field guide to workplace terminology and Demitri Maldonado explains why FM has to embrace its softer side, focus on people skills and develop them to ensure success. We also present a gallery of stunning images showcasing Google’s new offices in Kuala Lumpur. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

March 13, 2014

Gallery: Google’s Kuala Lumpur office offers an alternative vision of a tech palace

by Mark Eltringham • Workplace design

Mention the offices of Google (or Facebook or Apple) and you’re perhaps most likely to think of the latest generation of gleaming Xanadu-like corporate tech palaces now being planned or built in London or California. But the new offices of Google in Kuala Lumpur offer a distinctly different vision. Designed by M Moser Associates, this is a compact community space centred on a cafe, meeting rooms and retro gaming zone. The pre-school acid colours and shapes, regionalised biomimicry, exposed building services, toys and knowing use of vintage decor are all familiar elements of a design aimed at young(ish) techies and creatives, but the main drivers for the revamp are the equally familiar commercial needs to consolidate a previously dispersed workforce into a single space and give them a choice of zones in which to interact. More →

March 13, 2014

Insight confirms partnership with Clerkenwell Design Week

by Mark Eltringham • Architecture, Events, Flooring, Furniture, Lighting, Workplace design

Workplace Insight has confirmed a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week. The event takes place each year, uniquely using the showrooms and other spaces that make the Clerkenwell area of London home to more creative businesses, designers and architects per square mile than anywhere else on the planet. It is also part of the East London Tech City hub. Now in its fifth year, the 2013 event attracted 50,000 registered attendees and thousands of others visitors. Insight will be covering the event, which will take place from 20 – 22 May, focussing especially on the intellectual content that forms a central element of the week’s content. We will be inviting the many eminent speakers and commentators to share thoughts and ideas in the build up and aftermath.

March 10, 2014

The workplace of the future is one founded on uncertainty

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

We now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful. Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.

February 20, 2014

Could personality profiling help create a more productive office environment?

by Suzanne McMinn • Facilities management, News, Workplace, Workplace design

Creating the most productive working space to help get the best from your people is an ongoing battle. What suits some doesn’t suit others. So if there was some way of assessing up front how people like to work and the environment that would make them their most productive, engaged and committed – before you rearrange the furniture, fittings and layout – would you leap at the chance of finding out? One approach could be personality profiling. If you could climb inside the minds of your current and future employees and assess how they best like to work, their personality and how this then drives them to be more productive in certain working environments than others – who wouldn’t want to have a delve around? Or are we in danger of pandering to personality stereotypes? More →

February 14, 2014

A Silicon Valley office that embraces classic design to create its buzz

by Mark Eltringham • Architecture, Comment, Furniture, Workplace design

It is now common for tech and media businesses to take inspiration for the design of their offices from their local Wacky Warehouse, with treehouses, slides, acid coloured cushions, chairs, play areas and other sub-juvenilia thrown into the building in the name of both ‘fun’ and an assumption that the Gen Y employees they are so patronisingly fixated on are only recently off the teat. Meanwhile some are clearly drawn back to the more sober, rational and classic styles that have long attracted corporations, especially in the US. There is something familiar about an HQ like that designed for San Francisco based software developers Giant Pixel by Studio O+A which evidently harks back to the era of modernism and post war futurism associated with architect/designers like Eero Saarinen.