March 25, 2014

The workplace should be designed for (and by) people, not robots

by Simon Heath • Comment, Facilities management, Technology, Workplace design

From existential and dystopian fears expressed through books and films, we have long had an uneasy relationship with the idea of automatons and artificial intelligence. The UKCES saw robotics and automation as significant enough to include in it’s recent report on the future of work and the risks to jobs are very real based even on the more widespread adoption of the technologies already available to us. The possibility that many people may cease to have any economic value is a challenge we seem ill-equipped to meet. As ever, the web giants are leading the charge with Amazon prototyping delivery of packages by the kind of drones more commonly used over the tribal badlands of Afghanistan, as well as Google’s recent purchase of Boston Dynamics, makers of military-spec robots. The people behind the algorithms that gave us the unintentional hilarity of Google Suggest are now branching to create the sort of killer robots produced by OmniCorp in the Robocop movies.

March 20, 2014

CIBSE’s new website inspired by iconic new City of London building

by Sara Bean • Company news, Facilities management, Property

5 Broadgate in the City of London

The look and feel of the Chartered Institution of Building Services Engineers’ (CIBSE) new website, which was unveiled this week, has been inspired by a building. According to CIBSE the modular, precise design of 5 Broadgate, designed by Make Architects is echoed in the modern new design, improved user navigation and optimisation for mobile and smart devices of its new website. 5 Broadgate, the new City headquarters for financial services firm UBS, is a 700,000 sq ft, 12 storey building based on a single block form, featuring deep reveals to windows and openings that are designed to add to its overall feeling of substance. The new building will include up to four trading floors, each able to accommodate approximately 750 traders, allowing UBS to consolidate its London trading operations into one building, when fully occupied in 2016. More →

March 20, 2014

European executives overconfident about their ability to manage change

by Mark Eltringham • Comment, Facilities management, News, Technology

There are a number of casual truisms about the modern workplace that everybody accepts to the point they become clichéd. But knowing something and knowing what to do about it can be two completely different things. While we might all agree that ‘change is a constant’ and the ‘main driver of change is technology’, both ideas are subject to the interconnected and immutable law that whatever we do is likely to be wrong to a greater or lesser degree. According to new research from the Economist Intelligence Unit, one of the main reasons for this is that organisations and business leaders are not very good at judging how responsive they are to change, make the converse misjudgements about the readiness of their competitors. In the words of the survey, they tend to see themselves as speedboats while viewing their competitors as supertankers when the reality is often the other way around.

March 18, 2014

Morgan Lovell to research impact of the workplace on wellbeing

by Mark Eltringham • Facilities management, Workplace, Workplace design

One of the latest pieces of research to explore the possible links between the workplace and individual wellbeing is to be carried out by office fit-out firm Morgan Lovell in conjunction with the British Council for Offices (BCO) and workplace analytics tool HATCH. The firm hopes to create an original piece of research that will help to quantify the impact the workplace has on wellbeing and identify the causal links. The firms says it hopes to use this to create a business case for occupiers who would like to invest in designing offices in a way that fosters wellness and productivity and is inviting interested people and firms to take part. The firm says the survey takes less than 10 minutes and can be found here. To say thank you to respondents to the survey for their time, Morgan Lovell will donate £1 to Comic Relief for every person that completes the questionnaire. The findings will be published in April.

March 18, 2014

What the UK regional divide can teach us about the way we design offices

by Mark Eltringham • Comment, Facilities management, Workplace design

In the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

March 17, 2014

The latest issue of Insight is now available to view online

by Sara Bean • Facilities management, Newsletter, Workplace, Workplace design

In this week’s Insight newsletter, available to view online; Workplace Insight confirms a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week [pictured]; evidence that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive; and research finds that our brains are adapting to the changing demands placed on them by technology. Simon Heath presents part two of his field guide to workplace terminology and Demitri Maldonado explains why FM has to embrace its softer side, focus on people skills and develop them to ensure success. We also present a gallery of stunning images showcasing Google’s new offices in Kuala Lumpur. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

March 14, 2014

Research finds the treadmill desk improves wellness and productivity

by Sara Bean • Facilities management, News, Workplace

Despite employers offering staff access to a gym to help promote wellness, actually getting people to use the fitness facilities is another matter. The answer could be to bring the fitness equipment directly to their office; as new research shows that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive. According to a recently published study by researchers from The University of Texas at Arlington, the Mayo Clinic and the University of Minnesota, sedentary employees from a non-profit financial service company who had their current cubicles and offices outfitted with treadmill desks were found to burn an average of 74 more calories per day than they did before they received the treadmill workstation. They were also found to be more productive. More →

March 12, 2014

Interminable UK public sector procurement deters suppliers, claims report

by Mark Eltringham • Facilities management, News, Property, Public Sector

Last week’s story about the jaded view UK organisations have of the way public sector organisations buy goods and services provoked a great deal of discussion on LinkedIn. Now new research from specialist purchasing data analysts Spend Network has revealed that the UK government is the third slowest in the EU when it come3s to tendering. The UK government takes 53 days longer than the EU average, with only Greece and Ireland taking longer, and they’ve had their own particular economic problems to deal with over the last few years. The data is comprehensive, covering 1.8 million EU tenders over a period of five years. It found that it takes 172 days for the UK government to award a contract after the posting of an OJEU notice, at a cost to the economy of £22bn.

March 11, 2014

Building Futures Group announced following merger of FM bodies

by Sara Bean • Facilities management, News, Property, Public Sector

The name of the new organisation resulting from the merger of Asset Skills, the CSSA and the FMA is the Building Futures Group. Talks regarding the merger of the groups began last May, and despite the BIFM pulling out of the discussions in August the rest of the groups have gone ahead to form the new representative organisation for the Housing, Property, Planning, Cleaning, Parking and Facilities Management sectors. The new group has also announced Sarah Bentley of Asset Skills as its Chief Executive. She said: “The rationale for the merger was that the industry lacked a consolidated, unified voice. The Building Futures Group will coordinate the sector’s voice and provide a platform that has been so sadly missing. We are fully committed to raising the profile of the industry and transforming the sector”. More →

March 11, 2014

A field guide to workplace terminology (part 2)

by Simon Heath • Comment, Facilities management

A year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as: “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.”

March 10, 2014

The workplace of the future is one founded on uncertainty

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

We now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful. Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.

March 7, 2014

Large and small firms demand greater transparency in government procurement

by Mark Eltringham • Company news, Facilities management

The whole thorny issue of public sector procurement is never far from the news, but this week gained new prominence as one contractor walked out on a £1 billion contract because it felt the Ministry of Justice hadn’t grasped the idea of intellectual property amongst other things, while the Confederation of British Industry raised the stakes overall by claiming that a culture of secrecy in government purchasing continues to foster mistrust and waste taxpayers’ money. The CBI goes so far as to claim that even the most high profile botched contracts over recent years have not deterred the government from its move to inculcate a culture of opacity rather than transparency when procuring goods and services. It called on the Government to move to open book contracts so that all parties are aware of contract terms and margins.