As the use of digital technologies and data to create new value propositions and operating models becomes more commonplace, workplaces across the world are being affected across sectors, from manufacturing to local government. Almost all areas have been touched by the megatrend, whether from own initiatives or to keep up with competitors. However, Arthur D. Little’s Digital Transformation Study reports that almost 80 percent of companies surveyed were only “digitally adaptive”, with digital efforts limited to products and services at best, and no comprehensive approach to adapting their mind-sets. To help traditional organizations adapt sufficiently to compete with digitally minded start-ups, we have identified four key questions to consider when developing digitalization strategies and the creation of a fully digital workplace.

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In today’s highly digital landscape, tools like AI and machine learning were developed to significantly improve productivity in the workplace. But despite their existence, many companies still trail behind in terms of integrating AI in their office environments. In fact, an article on Workplace Insight previously noted that over a quarter of employers fail to provide staff with digital and flexible tools. Though it is predicted that the next couple of years will see businesses adapt to a human-and-machine environment, organisations still have a lot of catching up to do in terms of digital basics.

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