February 7, 2015

The latest Insight newsletter is now available to read online

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s issue; the UK takes a leading role in the development of the Internet of Things and the government publishes a guide to digital economy clusters; news that Europe’s commercial property market ‘sizzled’ during 2014 while a report suggests city leaders are the main obstacles to the implementation of urban infrastructure. Mark Eltringham derides more attempts to define the workplace of the future; Sara Bean warns that employers need to consider whether their workplace has an inclusive design; and as the winners of the first ever employee engagement awards are announced research reveals the cost of disengaged employees. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 6, 2015

Over a third of Scottish businesses are based at home (and a fifth started there)

by Mark Eltringham • Flexible working, News

Over half of businesses in Scotland started in somebody’s home and over a third are still based there, according to a new report from the Federation of Small Businesses (FSB) and researchers from the University of Glasgow. The study of 1,000 Scottish businesses found that 39 percent are based from home and a further 19 percent began life there. The FSB claims that Scottish home based firms turn over around £20 billion a year with three quarters of them with a turnover of less than £100,000 and – perhaps unsurprisingly – only 3 percent with a turnover greater than £500,000. Two thirds also employ at least one additional member of staff. The report’s authors are now calling on Government to acknowledge the significance of these firms and develop policies to help them thrive.

February 5, 2015

Rural areas overlooked by Government’s broadband rollout

by Mark Eltringham • Flexible working, News, Technology

The disjointed approach of the UK Government to the rollout of fast broadband is evident with the publication of a new report from the Environment, Food and Rural Affairs Committee. In true The Thick Of It fashion, the report appeared just as the head of the Cabinet Office Francis Maude was speaking at this week’s Slate 15 event praising the Government’s successes in the development of digital services. While progress is being made in many areas, it’s also clear that the patchy roll-out of fast rural broadband is holding back rural businesses and workers. The new report claims that people in rural areas are largely overlooked by the government’s £1bn Broadband Delivery UK project which aims to have broadband in all UK properties by 2017, including superfast broadband in 95 percent.

February 4, 2015

Flexible workers returning to the office to re-engage with employers

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

February 3, 2015

Government publishes details of UK’s digital infrastructure for first time

by Mark Eltringham • Flexible working, News, Public Sector, Technology

The UK government has today published new information about over 13,000 miles of publicly owned digital infrastructure and outlined steps to ensure that these networks are used to improve connectivity for users and businesses across the country. Each year the government claims to spend around £1.5 billion of taxpayers’ money on public sector networks, including signal masts, fibre optics, and cables but had no comprehensive database of the details of the current infrastructure. The Government now hopes that the publication of the details of the nation’s public digital infrastructure will allow its spare capacity to be used effectively, to minimise the chance that a lack of knowledge will lead to unnecessary duplication and to allow more parts of the UK to enjoy better digital coverage and enhance the benefits of flexible working.

January 29, 2015

Collaborative workspace concept is being embraced in the City

by Sara Bean • Facilities management, Flexible working, News, Property

It looks like the collaborative workspace concept is gaining credence beyond the tech start-up fraternity. British Land has announced it is to partner with Central Working, a members’ club which provides growing businesses with infrastructure, support and tools, to open a new club, Central Working City, at 4 Crown Place, next to Liverpool Street station. The move reflects a growing demand from start-ups and entrepreneurs for more collaborative workspaces in the area.The new club will occupy 11,000 sq ft across three floors of the five storey building. Following an extensive fit out the new club will offer members a mixture of shared working space, break out rooms, permanent offices and outdoor space. Profits from the club will be shared between British Land and Central Working.

January 28, 2015

Digital revolution continues to transform the way we work

by Mark Eltringham • Facilities management, Flexible working, Technology, Workplace

The full extent of the way digital technology is transforming British working life is apparent in new research published by Brunel University. The study – essentially a snapshot of the digital revolution in 2015 – found that 98 percent of the 830 businesses surveyed have a website, 8 in 10 manage finances online, 53 percent provide flexible working and 63 percent see innovation as a way to improve customer satisfaction. However, the study also reveals a major gulf between big business and SMEs, with larger firms significantly more digitised than their smaller contemporaries. This raises concerns over the preparedness of the SME sector at a time when the Government’s growth agenda has prioritised nurturing and supporting new and evolving enterprises – and for whom the digital battleground has broken down traditional barriers to entry.

January 26, 2015

Flexible working improves the quality and quantity of sleep

by Mark Eltringham • Flexible working, Knowledge, News, Wellbeing

Morning Sun by Edward Hopper

Giving employees more control over their work schedules may help curb sleep deficiency, according to health researchers in the US. A team led by Orfeu M. Buxton, associate professor of bio-behavioural health at Penn State University set out to explore the question of whether family-friendly work practices and other forms of flexible working had any impact on the quantity and quality of sleep. They results are published this month in the journal Sleep Health. Of the nearly 500 employees from an IT company surveyed over a period of a year, the researchers found that employees who were able to enjoy more control over their working day also enjoyed an average of eight minutes more sleep per night than those with rigid working hours. The research also found that participants’ perceptions of their sleep quality also improved.

January 23, 2015

The new weekly issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Flexible working, News, Newsletter, Workplace design

In this week’s issue: Colin Watson looks back on yet another year of dramatic workplace change and predicts we ain’t seen nothin’ yet; Mark Eltringham explores the complex nature of happiness and motivation; the BBC gets a shoeing from MPs for the running costs of its estate; the world’s taste for skyscrapers shows no signs of abating; bullying at work remains a blind spot for many managers; Paul Goodchild calls for more human centred design in office receptions; London’s thriving property market means available space comes at a premium and Sara Bean finds how flexible working is increasingly important for an aging workforce. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 23, 2015

Study reveals grassroots appeal of flexible working and BYOD

by Mark Eltringham • Flexible working, News, Technology

The grassroots nature of flexible working and Bring Your Own Device (BYOD) practices is revealed in a new study from Intel Security which found that over three quarters (78 percent) of employees use their own electronic devices to work while a similar proportion (79 percent) use their company-issued devices for their personal activities. The survey of 2,500 professionals worldwide also found that 40 percent of people are happy to work ‘wherever’. While firms continue to have concerns about the security implications of BYOD and an itinerant workforce, their employees are rather more confident with the overwhelming majority (77 percent) confident that their employers have taken all appropriate security measures to protect data, even though a third (35 percent) admit that they log onto unsecured public wireless networks.

January 22, 2015

Firms are wary of BYOD but confident they can deliver flexible working

by Mark Eltringham • Flexible working, News, Technology

Despite greater awareness of the potential benefits of Bring Your Own Device (BYOD), especially as a way of supporting flexible workers, a large number of European firms remain concerned about the security implications of the practice, according to a new study by HP of their attitudes to workplace technology. The study of 1,130 organisations in eight European countries found half believe that BYOD was likely to compromise their organisation and of those firms who had already implemented the practice, a fifth had experienced at least one security breach in the preceding year. In addition, fewer than half (43 percent) are confident that personal devices are properly secure, with a third (36 percent) expressing specific concerns about the contamination of networks with malware and viruses.

January 22, 2015

How can we leave the open plan behind while desktop work endures?

by Sara Bean • Comment, Flexible working, Technology, Workplace design

With all the chatter regarding BYOD and wearable tech, you’d think that the average worker must roam free. Yet worldwide, over three quarters (79 percent) of office workers still use a desktop computer; just over a third (36 percent) have devices that allow for mobility and only 39 percent of office workers can work from alternative places at least once a week. Those were just some of the results of a global survey carried out by Steelcase into levels of satisfaction amongst office workers. And far from encouraging mobile working the survey found that well over half (57 percent) of companies do not have facilities for mobile workers and external suppliers. Such low levels of mobility had led a significant proportion (41 percent) of the 7324 participants from 10 countries, to say they were “not satisfied” with their work environment.