Only a third of staff trust their senior management, finds CIPD

Only a third of staff trust their senior management, finds CIPDThere is little evidence of improvement in the quality of management in the UK over the last decade – and it is one of the reasons behind the UK’s long-standing productivity weakness compared to the likes of the US and Germany. According to the CIPD report ‘Are UK organisations getting better at managing their people?’ while 65 percent of employees are generally satisfied with their line manager and largely trust them and value their honesty, only 33 percent say they trust their senior management. It found that management processes are not always applied consistently or fairly and this is one reason why there is a lack of trust in senior leadership. These are deep-rooted problems and the solutions are largely down to organisations, says the CIPD, which is urging the Government to consider ways in which it can raise awareness of the challenges and potential approaches to tackling them, not least in its capacity as an employer.

More →

Quarter of UK workers stressed by way bosses handle change management

Quarter of UK workers mistrust management regarding workplace changeOne in four UK employees feel disengaged, with an “excessive amount of change” cited as one of the top causes of work-related stress. According to the 2014 Towers Watson Global Workforce Study under half of employees (48%) feel that leaders are inspiring them to give their best at work and as a consequence, they are not as productive as possible. The research suggests that senior managers are not successfully managing and communicating change, with less than a third (30%) of employees saying that changes are well-implemented at their organisation. Effective leadership is also vital to a company’s ability to retain its top talent as a lack of trust in leadership was named by workers as one of the top reason to consider leaving a job. And worryingly, only half (49%) of employees actually believe the information they receive from the senior leadership team.

More →

Tech firms’ grip on best place to work lists may be starting to slip

Google best place to workTechnology firms now routinely dominate lists of the best place to work, but there are signs at least that their dominance may be waning slightly. According to a new survey of the best places to work in the US and UK compiled by jobs website Glassdoor, Google tops a list of the 50 best places to work in the US. The survey is restricted to firms with 1,000 or more employees who have received at least 50 reviews based on a 1 to 5 scale over the last 12 months. This methodology inevitably presents a skewed picture. Nevertheless, there may be something to conclude from Apple only making 22nd place, Facebook’s fall from 5th to 13th, LinkedIn’s slip from 3rd to 23rd and Twitter’s fall from 2nd to nowhere. Meanwhile in the UK, John Lewis’s longstanding focus on employees saw it grab one of the top five spots alongside the likes of Microsoft and Google.

More →

New report uncovers habits and habitats of London’s workplace tribes

shandyCity workers have been proven to ‘work hard and play hard’ more than those in other areas of Greater London, according to an extensive study of the capital’s office workers. Those in the Square Mile have the longest hours (45.3), spend most nights out drinking (two) and as a consequence suffer from the highest number of hangovers on a weekly basis. The findings are part of a research project by Avanta Serviced Office Group, to reveal the contrasting habits, characteristics and lifestyles of those working in different areas. The study questioned over 1,500 office workers across the city and found: City of London workers are most likely to ‘work hard and play hard’, often snoozing in the workplace at lunchtime to catch up on their sleep; weary West Enders are out-shopped by workers in the City; Islington is the cycling and social media capital of London; and Croydon has the most office romances.

More →

‘Empty desks’ costing UK business 18bn a year, as job vacancies go unfilled

job vacanciesThe economic impact of unfilled job vacancies on the UK economy may be leading to a staggering annual cost of over £18bn. Research by job site Indeed, claims that falling unemployment and robust job creation is resulting in many businesses finding it a challenge to locate and secure the right employees. This inability to find and recruit the right hire for a role is impacting on both the business itself and the wider economy in two major ways. For the employer, failing to effectively resource a business slows both production and profits, while in the wider economy unearned wages reduce consumer spending power and contribution to economic growth. ‘Empty desks’ in the real estate sector are having the greatest impact on the UK economy, due to high levels of contributed economic value (the goods and services that could be produced if the position were filled).

More →

UK employers lag behind on the importance they place on workplace health

UK employers lag behind on the importance they place on workplace health Two in five (40%) of UK employees say their employer offers no health or wellbeing benefits, a new study on workplace health has revealed. Although the research, conducted by Bupa, found that two thirds (64%) of UK employers agreed that a healthy workforce is a more productive one, two in five (40%) employees said their employer offers no health or wellbeing benefits. Three in ten (28%) employees went as far as saying that when it comes to wellbeing, their company is all talk but no action. UK employers lag behind many other countries on the importance they place on workplace health. Just 57 per cent of UK employers agreed that good health makes good business sense compared to 85 per cent in Australia and 82 per cent in Poland. Meanwhile just over half (58%) of UK employers think that an unhealthy workforce is a risk to business performance compared to 81 per cent in New Zealand and 80 per cent in Spain.

More →

ILM issues management guide to office Christmas party etiquette

Institute of Management issues an employers' guide to Christmas party etiquette We’re well into the office Christmas party season and with it comes the usual management warnings; however, this one comes from the Institute of Leadership & Management (ILM) so it’s worth taking notice. A survey by ILM reveals some pretty predictable misdemeanours; including almost 9 out of 10 workers (87%) seeing colleagues drink too much and 48 per cent having gone to work with a hangover after their office party, but over a quarter (28%) also admit to having heard staff revealing their colleagues’ secrets. There are consequences of such indiscretion, with more than half the managers surveyed (51%) saying they would reprimand workers for being rude to each other, while 28 per cent would tell workers off for revealing their colleagues’ secrets. And keen to dodge the line of fire themselves; 41 per cent of managers would reprimand staff for shouting at the boss. More →

Why doesn’t the HR dept have more of a role in workplace design?

workplace designTo design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

More →

It’s no surprise a third of homeworkers choose to work in their pyjamas

Third of homeworkers admit they work in their pyjamas When I worked for a large publishing house in the 90s, occasionally one of us would ask to work from home. My then editor always had an enlightened policy towards the home-working concept, telling people that she didn’t care if they worked in their pyjamas as long as they met their deadline. In the digital era, home working is a lot more accepted, and according to a new survey, working in your pyjamas is still in vogue, though the 10 per cent of people who admit to working naked must have huge heating bills. The study by Altodigital reflects the usual trade-off associated with flexible working, with 40 per cent of homeworkers claiming their productivity more than doubles, but motivation has a limited scope; peaking at just four hours a day, before it trails off. I’d argue that exactly the same thing happens in the office. Just because people are perceived to be ‘at work’ it’s assumed they are working. More →

HR managers appreciate importance of IT, but don’t work with IT people

HR managersResearch sponsored by Sungard Availability Services claims that while almost two thirds (63 percent) of the UK’s senior HR managers believe a closer alignment with their organisation’s Chief Information Officer will be vital in realising their department’s ideas, only 12 per cent currently work very closely with the IT crowd. The findings of the report show that 97 percent of HR professionals believe the CIO is very capable in supporting business growth through technology including enabling mobile and flexible working (58 percent), creating new ways to communicate with employees (64 percent) and driving efficiencies (66 percent) Nevertheless, the HR department profess to be big supporters of technology within the enterprise – with over two thirds (68 percent) stating that if the CIO was not sitting on the board within their organisation, then they should be.

More →

Focus on the wellbeing of the occupants of the office, not that of the building

The design of the office has a big impact on health and wellbeingIf you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.

More →

Whatever you might hear, the death of the office is still some way off

I was recently asked to join a roundtable about the future of office working at the offices of The Guardian newspaper. Being a simple soul I was quite confused to be asked about the ‘death of the office’ whilst sitting in an office. It seemed not only alive, but also very present. But maybe the sun is starting to set on that way of working. You can find the overview here and I’d draw your attention to the fact that according to The Guardian I had, after 2 hours, reached a point where I was ‘speaking for the whole meeting’. I’m sure I only spoke for part but it may have seemed more to others present. More →