February 27, 2019

The Hitchhiker’s Guide to the Workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

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February 27, 2019

Digitisation and culture of uncertainty lead employees to seek stability

by Sara Bean • AI, Technology, Workplace

Job security is the top reason employees in the UK joined their company, and also the main reason they stay, according to Mercer’s 2019 Global Talent Trends study. With close to one in three employees being concerned that AI and automation will replace their job, senior managers are also worried about the effects of digitisation, with nearly three-quarters (71 percent) of executives in the UK predicting t significant disruption in the next three years, compared to 23 percent in 2018. Mercer’s global findings reveal a similar story finding that as executives focus on making their organisations “future-fit”, significant human capital risks – including the ability to close the skills gap and overcome employee change fatigue – can impede transformation progress. Addressing these concerns is paramount, given that less than one in three executives rate their company’s ability to mitigate the effect on employees as very effective.

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February 27, 2019

Businesses leaving themselves vulnerable to a failing of business continuity

by Sara Bean • Environment, Facilities management, News, Workplace

By failing to properly explore what service provision is offered in the event of a serious incident such as flood or fire, businesses are leaving themselves vulnerable to a failing of business continuity, a new survey from Regus suggests. The survey found that 40 percent of businesses rely solely on what their workplace recovery provider tells them, or what is in their contract to protect them from a crisis. The lack of testing of recovery facilities by businesses also leaves them open to further disruption, with businesses at risk of finding that, in reality, the location they have been allocated is too small, with seats only available on a first-come-first-served basis, leaving business-critical staff unable to work.

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February 26, 2019

Digital and mobile tech at work is still not being used to full advantage

by Sara Bean • AI, Facilities management, News, Technology, Workplace

Just a third of businesses are using mobile technologies for their administration tasks, and as organisations struggle to digitise, many employees admit to finding pen and paper simpler to use. The vast majority (91 percent) of workers still prefer to use a desktop or laptop for administrative tasks, according to the research commissioned by ABBYY, as only one third (35 percent) use mobiles for admin, despite 43 percent of workers wanting to use it for this purpose. Millennials in particular are keen to use mobiles, with 55 percent wanting to use mobiles for admin – yet only 43 percent currently do. Older generations are also open to using mobile for admin, with 35 percent of Gen X currently doing so, and 41 percent wanting to. However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use – 28 percent still want to use pen and paper for admin tasks, as 46 percent find it simpler than other means. Desktop still runs the workplace in the UK, regardless of today’s remote working climate. Almost half of workers (48 percent) use a desktop or laptop because it’s easier, and 41 percent because it’s faster.

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February 26, 2019

Survey suggests that all age groups are similarly motivated at work

by Sara Bean • Comment, News, Workplace

When comparing the results of 18 – 29-year-olds with other age brackets, we often find that researchers are bending over backwards to find some kind of pattern. Now a new survey a new study from Automatic Data Processing (ADP) finds unsurprisingly, that there is actually little difference between the age groups regarding those who go to work because they like their company and feel that they’re on the same mission. Of those aged 30 – 49 years old, 9 percent choose this option as did 11 percent of 50 – 64-year-olds.

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February 25, 2019

Workplace passport offers support needed by disabled people

by Neil Franklin • News, Wellbeing, Workplace

The TUC and the GMB have launched a new disability passport to help the nearly 1 million (946,010) disabled people who fall out of work or switch employers each year to get the support they need. Disabled people can leave their jobs for many reasons. One preventable reason is when employers fail to carry out their legal duty to make – and keep in place – the reasonable adjustments their disabled staff need to do their jobs.

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February 22, 2019

Managers blame cost of adjustments for reluctance to hire disabled workers

by Sara Bean • Facilities management, Flexible working, Legal news, News, Workplace

Nearly a quarter (24 percent) of UK employers admit they would be less likely to hire someone with a disability, new data from disability charity Leonard Cheshire shows, and over two thirds (66 percent) of managers cite the cost of workplace adjustments as the barrier to employing a disabled person, up from 60 percent in 2017. Seventeen percent of disabled candidates that had applied for a job in the past five years said the employer withdrew the job offer as a result of their disability. Attitudinal barriers continually featured in the latest research. Of the employers across the UK that said they were less likely to employ someone because they were disabled, 60 percent were concerned that a disabled person wouldn’t be able to do the job. Of the disabled people in the UK who applied for a job in the last five years, 30 percent said they felt like the employer had not taken them seriously as a candidate.

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February 22, 2019

Employees put off seeking medical advice due to worries over missing work

by Sara Bean • News, Wellbeing, Workplace

Although the majority (85 percent) of all business decision-makers agree that workplace health is a top priority, employees still aren’t being as open as they should, often playing down their illness or injury (32 percent) or feeling too busy to miss office hours (27 percent), a new survey by Bupa and Babylon Health has claimed. Worry over missing work is a key driver in avoiding appointments as seven in 10 employees (70%) have delayed or put off seeking medical advice when they should, despite the majority of business leaders having no issue with colleagues taking time off to deal with health issues. Men, young workers (18-34), Londoners and those employed in SMEs are all more likely than average to delay or put off seeking help. The data also shows that those in manual roles (vs. clerical) are more likely to shrug off illness or injury. Mark Allan, Commercial Director, Bupa UK, said: “As much as those in decision-making positions really want their employees to put their health first, they’re competing against a strong resistance from those who will strive to soldier on. This is particularly the case with those employees in SME businesses, amongst others.”

February 21, 2019

Why the gender pay gap is an enduring challenge for many organisations

by Heejung Chung • Comment, Workplace

In April of 2018, large companies with over 250 employees were obliged to report their gender pay gap for the first time. Headlines that week were dominated by some of the surprise and shock of the extent to which women were paid less in majority of the companies reported, while for many women it just confirmed our hidden beliefs. There was a slight optimism, however, that there can only be progress. However, many companies who are reporting their new pay gap for this year show that rather than progress, many have increased their gaps. Why is this the case?

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February 21, 2019

Over half of workers admit to arguments about the office temperature

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Almost two thirds (59 percent) of UK employees say that the office temperature is a controversial topic amongst colleagues, with over half (52 percent) admitting that it causes regular arguments. Now new research conducted by Boiler Plan highlights the extreme lengths that some office workers are willing to go to in the battle of the thermostat. More than one in seven (14.5 percent) workers have gone as far as making a formal complaint to their HR department due to the temperature in their office and almost one in eight (12.3 percent) have taken it as far as actually damaging the temperature control unit.

Female office workers are more than twice as likely to vandalise the thermostat as their male colleagues, and one in five (20 percent) women have requested a desk move because of this issue. Six percent of men say they have fallen out with a colleague and 7 percent admit to sending passive aggressive emails due to the temperature in the office.

February 21, 2019

SMEs intend to increase their headcount by over a fifth this year

by Sara Bean • Legal news, News, Workplace

SMEs intend to grow their headcount by over a fifth this year

Although official figures from the ONS show a decline in consumer spending throughout much of 2018, optimism amongst small businesses remains high, with UK SMEs hoping to grow their headcount by an average of 21 percent over the next 12 months. The new research from Opus Energy claims that half (51 percent) intend to grow their business in terms of people, with some even predicting they’ll increase their workforce by 50 percent. IT (39 percent), health (33 percent) and financial services (28 percent) were the sectors expecting the most growth. Even in the worst affected sectors, growth was still predicted. Half (50 percent) of retailers still expected to grow in 2019, at an average of 19 percent. 65 percent of food and beverage producers predicted an average headcount increase of 18 percent and 69 percent of manufacturers expected to grow at an average of 14 percent; despite facing the uncertainty of Brexit and the “death of the high street”.

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February 20, 2019

Employers have a poor understanding of what actually motivates their employees

by Sara Bean • News, Workplace

Almost half of companies (45 percent) still believe that an attractive salary and package is what motivates their workforce, despite the fact that employees cite ‘soft benefits’ such a flexi-working, work-life balance, and ‘being valued’ as key to feeling fulfilled in their job role. The findings come from recent research ‘Meeting demands through the job offering’, by recruiter Robert Walters and job board CV-Library that highlight the disparity between what employees want and what companies are offering to staff. While 60 percent of professionals’ state career development as an important part of a job offering, less than 10 percent of companies believe that a lack of career progression and development would be a key reason for losing talent. The report also found that although companies claim that ‘staff being stuck in their ways’ is the main reason behind the lack of quality applicants, over 40 percent of professionals state that they would be willing to take up a role in another field where skills would be transferable, or work in a new sector to broaden their skills.