New report urges UK Government departments to ditch paper completely by 2020

Paper stackA new report from the Think Tank Policy Exchange is claiming that UK Government departments should look to stop using paper by moving from process that are ‘digital-by-default to digital, full stop’ by the year 2020.  The report, Smaller, Better, Faster, Stronger: Remaking government for the digital age, claims that the move would make the UK public sector 8 percent more effective and save £24 billion a year by eliminating the paper used by Government departments to communicate and switching to digital processes for all services that don’t require face-to-face interaction with suppliers and members of the public.

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Mobile apps will dominate workplace communications within next three years

The news this week that Microsoft is to purchase Nokia’s mobile phone business for £4.6bn is a reminder of how rapidly app-based communications tools have transformed mobile phones and computer devices. Within the workplace, fragmentation and lack of standardisation of the technologies have resulted in organisations often using multiple tools, including that of employees’ own consumer smartphones and tablets. According to analysts Gartner most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers by 2016. Over the next three to five years it predicts, every business will be using mobile collaboration tools – boosted by BYOD, personal cloud file sharing and the increasing availability of mobile applications. More →

New report urges UK’s large organisations to adopt more flexible working

Omnicorp logoThe UK’s large organisations are missing out on some of the opportunities presented to them by mobile working methodologies according to a new survey from Deloitte and (what else?) telecoms provider EE. The Upwardly Mobile report questioned more than 1,000 employees of firms with more than 1,000 staff including Kier, Royal Mail, Oxfam and BP and found that this situation would change as Generation Y employees assumed the power needed to introduce a more flexible working culture. The report goes on to predict that by 2016, at least one FTSE 350 company will have a Gen Y CEO at the helm.

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Unilever extends BT partnership to further more sustainable ways of working

Unilever extends BT partnership to further sustainable and flexible working plan

Unilever, one of the world’s largest consumer goods companies, which includes Wall’s Ice Cream, Dove beauty products, Lipton and Knorr brands has announced a three year extension to its IT outsourcing contract with BT. It’s part of the firm’s Sustainable Living Plan to grow its business, while reducing its environmental footprint and increasing its social impact. BT, which first won its first contract with the Anglo-Dutch company in November 2002, delivers a fully integrated network providing voice, data, video and mobility services to the company’s 173,000 employees across nearly 100 countries. This includes the delivery of collaborative services such as audio-conferencing and video-conferencing, which is helping Unilever introduce more sustainable ways of working. More →

Firms turn to flexible working and BYOD to placate mobile workplace rebels

TantrumA new week and a new raft of surveys. Thankfully some of them throw up some rather interesting juxtapositions. Take the latest from Virgin Media which claims nearly half of UK office workers are now significantly free to choose how and where they work with over two thirds of organisations convinced that offering more technological choices and flexible working results in happier and more productive staff. Meanwhile, another survey from tech firm (what else?) VMware claims that over a third of UK employees would consider leaving their jobs if they couldn’t get their own way over using mobile devices at work.

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Baltimore residents offered a “guns for laptops” exchange

Baltimore City hosts guns for laptops exchange

Growing concerns regarding the incursion of connectivity devices into our everyday lives ignores the fact that many people have little or no access to these tools. Access to the Internet may have been ruled as a UN human right, but that doesn’t really help those who can’t afford devices that connect them to the web in the first place. So, while for most Europeans the recent story in the Baltimore Brew that locals could turn in their guns in exchange for a refurbished Dell laptop is pretty jaw-dropping, it’s a good example of the difficulty residents in a deprived area have in, as the organisers describe it, “bridging the digital divide.”

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What Graeme Obree, the Flying Scotsman, can teach us about workplace innovation

What Graeme Obree, the Flying Scotsman can teach us about workplace innovation

Innovation is one of the over-used words in the UK built environment. In fact, it is used so much that its true meaning is being left behind by marketing teams and spin doctors. The real definition is about a new method, idea, product, i.e. some form of technological innovation. Think about the last time you read of a claim for an innovative product, method or management concept. How new was it really? Often ‘innovation’ is more to do with the Emperor’s clothes than an effective new method or a radical product that changes a manufacturing process or reduces carbon, or just makes life and work more efficient. More →

Smartphone presenteeism gives a whole new meaning to BYOD

Phone checkWhile we may have grown accustomed in many ways to the world’s addiction to connectivity, and even expressed our own frustration that people are more interested in the contents of their phones than us, things are clearly going way too far if you believe the news that nearly 1 in 10 Americans have confessed to using their smartphones while having sex. While that may be extreme, the manifestation of this addiction is now routine with nearly three in four smartphone users surveyed by Harris Interactive for the Jumio 2013 Mobile Consumer Habits survey admitting that they are rarely more than five feet away from their devices.

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Work pressures mean over half of managers plan to work on holiday

Work pressures mean over half of managers plan to work on holiday

BYOD are either an aide to productivity or fuel unhealthy levels of presenteeism, depending on which piece of research you believe.  In a survey (by mobile comms supplier) Citrix, 24 per cent of managers think that using BYOD while away from the office is the best way to avoid the average 25 per cent drop in productivity suffered by smaller businesses during the holiday period. This is borne out by data from the Institute of Leadership & Management (ILM) which found an overwhelming 80 per cent of managers check their Blackberries or smartphone on holiday, a third (33%) checking in every day, and 54 per cent feel compelled to work while on leave. More →

UK’s superfast broadband arriving very slowly, claims government report

snail's paceA new report from the National Audit office claims that the much vaunted roll out of superfast broadband to 90 percent of UK households is now two years behind schedule. The programme, seen as vital for the uptake of flexible working in rural areas, is now scheduled for completion in March 2017, around 22 months later than planned.  The reasons identified by the NAO for the delays include six months awaiting EU approval along with a range of issues with the procurement of services including those related to the three key principles established to ensure the cost-effectiveness of the programme: the competitive framework; cost transparency; and the terms of supplier contracts. The NAO report claims that of these only the final principle is still functioning. BT is now the only bidder to provide services as others withdrew and it has failed to be sufficiently transparent about its costs.

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Douglas Engelbart helped to define our relationship with technology and each other

Douglas Engelbart helped to define our relationship with technology and each other

The obituaries of Douglas Engelbart, who died on Tuesday, invariably characterised him as ‘the inventor of the mouse’ which is downplaying the contribution he made to our ability to interact with computers. He had the foresight to see that our relationship with technology would become one of the defining characteristics of modern life and he had it at a time when computers were the size of rooms and programmed using punched cards. He took part in the world’s first videoconference and developed ideas for early incarnations of word processors, the internet and email. He made no money from the mouse, the rights for which were sold to Apple for $40,000 in 1983 and the patent for which ran out in 1987. He was honoured in his lifetime however, winning the Lemelson-MIT prize in 1997 and a National Medal of Technology for ‘creating the foundations of personal computing’ in 2000.

While the mouse appears to be about our physical interaction with the computer, and indeed is one of the most pressing concerns for ergonomists, Engelbart was actually more concerned with developing ways for groups of people to use computers to share information and ideas. His thoughts on how intellectualised workers would apply technology while sitting at what he called ‘working stations’ are strikingly contemporary but at the time he expressed them went against the grain in a world in which computers were mere number crunching machines. Indeed, for a time Engelbart became a marginal figure as interest waned in his ideas, only for him to achieve the recognition his work and ideas deserved over the last twenty five years as the internet transformed our working lives.

Infographic: the uptake of flexible working and long hours is driven by BYOD

130506 A guide for survey making hhsThe rise of BYOD as a near universal way of using smart devices in the workplace may be problematic for employers in some ways but is attractive in others. Not only does it save the cost of providing people with stuff in the first place, it is also driving the uptake of flexible working according to a survey from software developer (what else?) Cint. And in this case, when we say flexible working, we mean long hours. According to the report, significantly more than half of workers in both the UK and US do more work away from the traditional workplace as a direct result of using their own devices. In the UK, nearly a quarter of staff feel employers like them to use their own technology to encourage more out of hours working. IN the US it is nearly a third.  Full infographic below.

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