Columnists

Is a simple thank you too much to ask for?

by • Comment

The rate of change in business today is accelerating, whether that’s technological change, customer demands, economic uncertainty – all are complex challenges. As a result, employees have to be more resourceful, hard-working and dedicated in order to keep up. But according to McKinsey, over half of our employees are not engaged. Productivity is stagnant, Quiet […]

There never was a new normal

by • Comment, Flexible working, Wellbeing

Four years ago this month, we were all given our first ‘work from home’ mandate. A clear, unambiguous instruction from the UK government that, in the grip of a quickly spreading global pandemic, we should all work from home where possible. And amid the biggest seismic shift of our lifetime, it was an easy instruction […]

Get tech right to tackle worker burnout and digital overwhelm

by • Comment, Technology

Recent data from Vitality found that the average employee works but underperforms during an average of 50 days a year due to burnout, stress, and insomnia – costing the UK economy £138bn. This corroborates findings from our own Work Innovation Lab which revealed that 4 in 10 UK employees say that their organisations are currently […]

Navel gazing may not be the answer to the challenges facing workplace professions

by • Comment, Facilities management, Workplace, Workplace design

An adherence to strongly held beliefs can make people think and behave in peculiar ways and get them tangled up in peripheral issues that take on a great deal of significance. Early religious artists, for example, spent centuries wrestling with the seemingly intractable problem of whether to depict Adam and Eve with belly buttons or […]

We can learn a lot about performance from elite sports

by • Comment, Workplace

There are many misunderstandings about performance, we might even call them myths. While strategists talk about the importance of metrics, so much of what makes an organisation work is how its people are organised and motivated. And here lies the danger. In the absence of clear expectations and outcomes, people frequently divert to effort and […]

What do we need offices for anyway? The Greeks had a word for it

by • Comment, Workplace design

The Greek word anagnorisis describes the sense of having just caught up with a truth that was always waiting for you. It’s a common literary and artistic device found in the plots of everything from Oedipus Rex to Macbeth, Star Wars and Fight Club, but it’s also a word that conveys a useful, complex idea […]

The hybrid working office: ushering in a new era for the workspace

by • Comment, Flexible working, Workplace design

Life after COVID has led to a significant change in the way that people view a workplace. Working from home on a regular basis has become typical, not ad hoc or as required. Commuting five days a week to attend an office is no longer the norm and on the whole is no longer demanded […]

Thoughts of hybrid working should now turn to productivity and trust

by • Comment, Flexible working

Businesses now face the huge challenge of managing office returns and addressing the underlying generational divides and mistrust that have surfaced as a result of the pandemic years. With the Office for National Statistics (ONS) having released new data on UK productivity levels that show productivity remains sluggish, the impact of hybrid working models on […]

Rejection of flexible working request shouldn’t blind employers to their legal duties

by • Comment, Flexible working

Flexible working has continued in many workforces since the pandemic. The most common pattern is a hybrid one where employees split their time between the office and home. However some employees are now looking to work remotely on a permanent basis. This is what happened in Wilson v Financial Conduct Authority 2302739/2023. The Claimant submitted […]

Why changing with the seasons is key to the all-weather workplace

by • Comment, Wellbeing, Workplace design

Love it or hate it, weather chat is part of Britain’s day to day – yet in the world of work it’s not just casual small talk. In fact, the seasons have a real impact on how we feel and perform. The change in seasonal characteristics influences what employees need from where they work. Looking […]

Whenever I hear the future of work, I reach for my pistol

by • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol.

Of mice and men

by • Comment, Flexible working, Technology

The history of the humble computer mouse dates back to the 1960s and engineer Douglas Engelbart’s work on improving the way people and computers interact. He initially called the device he envisaged a ‘bug’ but the first prototype he created with Bill English was so unmistakeably a rodent that there was only one thing they […]

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