Columnists

A lightbulb moment about mental health and managing change

by • Comment, Wellbeing

According to the British Medical Association, the rates of mental illness have been steadily increasing in adults and at an even higher rate for children and young people over the past five years here in the UK. Resilience is often discussed as that aspect of mental health and coping, which is paramount to the ability […]

Menopause gift bags and monitoring toilet breaks: why are employers getting menopause support so wrong?

by • Comment, Wellbeing, Workplace

A recent story involving Avanti West Coast, who provided a gift bag to staff experiencing menopause, is the latest in a series of misjudgements of menopause support by employers. The bag contained items such as a fan “for the hot sweats”, a jelly baby “in case you feel like biting someone’s head off” and a […]

How to create a truly inclusive office design

by • Comment, Workplace design

According to the Ministry of Social Policy in Ukraine, approximately 1/4 of the population belongs to groups with limited mobility, and unfortunately, this number is increasing due to the war. While the world has long been actively implementing the principles of inclusive design, it is particularly relevant in Ukraine now. Inclusive office design encompasses creating […]

When you empower your colleagues, you’re delivering excellence for them and your clients

by • Business, Comment, Wellbeing

The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can […]

AI is already transforming the legal sector, but challenges remain

by • AI, Comment, Technology

As AI technologies continue to gain traction, just about every sector you can think of is going to face huge changes in the coming years – and that’s especially the case in the legal industry. From the rise of large language models (LLMs) to the integration of AI into existing software, this cutting-edge technology is […]

Reviving flexible workspaces – a guide to saving failing operations

by • Comment, Property

The landscape of flexible working has witnessed unprecedented growth, spurred by the evolving needs of businesses in the aftermath of the pandemic. Despite the economic turbulence of 2023, the flexible office market has remained strong in the UK, achieving a record overall occupancy of 83 percent in the same year. As the demand for adaptable […]

Our false memory of work in 2019 is stopping us from having better conversations

by • Comment, Workplace

We have taken the editorial decision to ignore the tedious, endless toing and froing between so-called return to office mandates and remote work. As much as we can, anyway. It doesn’t appear to be going anywhere and it is driven by two noisily motivated factions who seem unable or unwilling to shift their position by […]

When the chairs took over the world and what it all meant

by • Comment, Facilities management, Furniture, Workplace, Workplace design

Of all the things we buy, with the exception of our clothes, furniture is the most intimate, the one item we spend most time in contact with. According to JG Ballard who dedicated himself to understanding our relationship with the world around us, ‘Furniture constitutes an external constellation of our skin areas and body postures’. […]

Industry: the art of working from anywhere

by • Comment, Everything Omni, Flexible working

Walking into Bristol-based artist Gail Reid’s studio, I literally stopped in my tracks! There it was a painting of everything I had been researching and writing about with workplace strategist Chris Kane for our book “Where Is My Office?” both pre-and post-pandemic. Gail, was a Semi-Finalist in this year’s Sky Art’s Portrait Artist Of The […]

Is a simple thank you too much to ask for?

by • Comment

The rate of change in business today is accelerating, whether that’s technological change, customer demands, economic uncertainty – all are complex challenges. As a result, employees have to be more resourceful, hard-working and dedicated in order to keep up. But according to McKinsey, over half of our employees are not engaged. Productivity is stagnant, Quiet […]

There never was a new normal

by • Comment, Flexible working, Wellbeing

Four years ago this month, we were all given our first ‘work from home’ mandate. A clear, unambiguous instruction from the UK government that, in the grip of a quickly spreading global pandemic, we should all work from home where possible. And amid the biggest seismic shift of our lifetime, it was an easy instruction […]

Get tech right to tackle worker burnout and digital overwhelm

by • Comment, Technology

Recent data from Vitality found that the average employee works but underperforms during an average of 50 days a year due to burnout, stress, and insomnia – costing the UK economy £138bn. This corroborates findings from our own Work Innovation Lab which revealed that 4 in 10 UK employees say that their organisations are currently […]

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