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Wellbeing at Work Summit Middle East 2026,
Cairo, Riyadh, Muscat and Dubai
20 January 2026
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A new role for technologies in workplace change,
Online
21 January 2026
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Space Plus,
London
27 January 2026
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Space UK,
London
28 January 2026
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High-Tech, Low-Touch: Why The Future of Workplace Experience Isn’t on a Screen,
Online
29 January 2026
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Top Cultural risks impacting wellbeing and performance of the Indian Workplace,
Online
18 February 2026
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Designing for Menopause,
Online
18 February 2026
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Workplace Futures Conference FM – a roadmap for the future,
London
26 February 2026
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November 22, 2017

Address gender and economic barriers to tech revolution says BT

by Sara Bean • AI, News, Technology, Workplace

Young people from less privileged backgrounds and females face greater barriers to joining the tech revolution, a new report suggests. Tech know-how: The new way to get ahead for the next generation, from BT and Accenture could boost the next generation’s tech skills and help charge social mobility and economic growth. The study found individuals with higher levels of tech know-how earn more as their career progresses, with a ‘tech literacy wage premium’ of £10,000 per year.  The implied salary increase if people develop their skills could add approximately £11 billion to UK GDP by 2022. However, young people whose parents have higher levels of education are 26 percent more likely to see themselves as ‘expert’ or ‘creative’ users of tech in the next five years; and those whose parents fall into the top two education levels expect to earn salaries that are 19 percent higher than the bottom two. The report also highlighted a stark gender divide as young men receive 46 percent more encouragement from parents and teachers to build their tech skills than their female counterparts, and are 17 percent more likely to report having had sufficient training at school.

(more…)

November 20, 2017

Nearly a quarter of UK employees admit to being unproductive at work

by Sara Bean • AI, Facilities management, News, Technology, Workplace

 

Almost a quarter (23 percent) of UK employees rate themselves as ‘unproductive’ at work, equating to seven million of the nation’s total workforce. Perceived productivity slips even further amongst Generation Z employees. When asked to rate their productivity out of ten, with ten being the highest possible number, 28 percent of Generation Z employees gave themselves an ‘unproductive’ score between 0 and 6, compared to the national average of 23 percent. At a time when improving the UK’s labour productivity is high on the agenda, the survey of more than 3,000 UK employees claims there is an untapped opportunity for employers to help boost workforce productivity. However, the research highlights some of the steps businesses can take to increase productivity. This includes both technological, by providing a digital workplace and cultural, by helping to create a successful team environment.

(more…)

November 17, 2017

Seven stories about people, places and technology we’ve been reading this week

by Mark Eltringham • AI, Features, Technology, Workplace, Workplace design

How to navigate beyond sustainability buzzwords

The communist party offices around the world

Hawking’s fear that AI may replace humans altogether

Tech giants are transforming Sydney’s business district

How AI will transform the employee experience

Promotion improves men’s job satisfaction but not women’s

Why we value physical objects over digital

November 14, 2017

Only one fifth of workers see AI as a threat to their jobs

by Neil Franklin • AI, News, Technology

Only a fifth of workers see artificial intelligence as a threat to their jobs according to a new report. Over a third of male workers (39 percent) feel artificial intelligence (AI) and automation will make them better at tackling day-to-day tasks, in contrast to less than a quarter of female workers (24 percent). This gender gap in attitudes and expectations towards AI in the workplace is revealed in a report released by TalkTalk Business with research conducted by YouGov. This stands in stark contrast to a recent prediction by thinktank, Reform, which said that 250,000 public sector administrative jobs could be at risk by 2030 because of automation. Key decision makers surveyed were alert to the sweeping changes ahead, with 47 percent explaining that their companies intend to upskill their workforces to understand and utilise these newer technologies.

(more…)

November 8, 2017

Deus ex machina; what will the coming era of automation and robotics mean for the workplace?

by Mark Eltringham • AI, Events, Facilities management, News, Technology, Workplace design

The only two things we know for certain about the era of robotics and automation in the workplace are that it will be with us far sooner than many of us expect, and its implications will be far reaching and unlike those most routinely anticipated. However, a clear picture is beginning to emerge about its implications for workplace designers and managers as well as property owners and workers themselves. On 23 November at an event hosted by Vitra in London, a panel of workplace and technology experts including Neil Usher, Kerstin Sailer and Mark Eltringham will present the most up to date thinking on the subject, challenge preconceptions and myths and illuminate a world that is just around the corner. If you’re interested in attending please email rsvp_uk@vitra.com. Full details below.

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October 13, 2017

Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

by Mark Eltringham • AI, News, Technology

The ambivalent attitude many people hold towards technology is laid bare in two major new studies from the Pew Research Centre. When asked to name what has brought about the biggest improvements in their lives over the last 50 years, technology is the most commonly cited factor by people across the US. They are even optimistic that technology will have a similarly beneficial impact over the next half century. Yet when asked about their specific attitudes towards artificial intelligence and automation in a second survey, many are apprehensive about the impact the technologies will have on their jobs and income.

(more…)

October 5, 2017

Stop whinging about robots taking your job and develop the skills you need for a new era of work

by Mark Eltringham • AI, News, Workplace

A report from researchers at Pearson, Nesta and the University of Oxford called The Future of Skills: Employment in 2030 claims that while the new era of robots, automation and artificial intelligence in the workplace will be disruptive, it will not spell the end of work and people need to develop new skills to meet its challenges. The study claims to take an entirely new approach to forecasting employment and skill demands in the US and UK. In contrast to many recent headlines, the study finds that many jobs today will still be in demand by 2030 and beyond. However, while jobs may remain, the skills needed for success are changing. The researchers combined diverse human expertise with active machine learning to produce a more nuanced view of future employment trends. Using this innovative approach, the study forecasts that only one in five workers are in occupations that face a high likelihood of decline.

(more…)

September 28, 2017

Majority of workers are optimistic that automation will enhance their work life balance

by Sara Bean • AI, Flexible working, News, Technology, Workplace

Majority of workers are optimistic that automation will enhance their work life balanceUK workers are largely optimistic about the impact automation will have in the workplace, with three in four believing it will give them more time to concentrate on their primary job duties and work more flexibly, claims new research. Workfront’s annual State of Enterprise Work report, which aims to capture not only how work is being done and what challenges office workers see in the present, but also how they see current workplace trends playing out in the near future reveals that 84 percent agreed with the sentiment that “the use of automation in the workplace will let us think of work in new and innovative ways.” 82 percent expressed excitement at the chance “to learn new things as the workforce moves toward more automation;” and while the overwhelming view on automation was positive, around 2 in 5 (38 percent) feared that rising automation will place humans and robots in competition for the same jobs in the future.

(more…)

September 28, 2017

Number of large scale IoT projects doubles worldwide as range of benefits increase

by Sara Bean • AI, Facilities management, News, Technology

Doubling of large scale IoT projects as benefits increase, but security still a concernThe number of large scale Internet of Things (IoT) projects have doubled in the last year, as projects move from small pilots to global rollouts, according to Vodafone’s fifth annual IoT Barometer Report. The range of benefits that users are getting from IoT is also widening as adoption increases – greater business insights, reduced costs and improved employee productivity top the list globally. Large scale users report some of the biggest business gains with 67 percent of them highlighting significant returns from the use of IoT. Energy and utility companies are at the forefront of the largest IoT projects worldwide, with applications such as smart meters and pipeline monitoring. Security in IoT is still the biggest barrier for organisations regarding deployment. However, in companies with 10,000 or more connected devices in operation only 7 percent say security is their top worry. Organisations are taking more steps to tackle security concerns including an increase in security training for existing staff, working with specialist security providers and recruiting more IT security specialists.

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September 22, 2017

Poor time management leaves SMEs with too little time to devote to business growth

by Sara Bean • AI, Flexible working, News, Workplace

Poor time management is the greatest obstacle to the growth of Britain’s business enterprises, claims new research commissioned by instantprint which found that sub-optimal time management is a major barrier to business growth. In an average working week a typical business owner finds just 12 hours to pursue activities dedicated to growing their enterprise. One in ten has less than an hour a week earmarked for business growth, while 8 percent say they struggle to find any time at all. A third of business owners polled are unable to find the time they need to run their business effectively, and 53 percent feel their minutes ebbing away under work admin and report writing. Thirty three percent need help managing their finances to save time, while 22 percent feel that responding to customer service concerns could be streamlined. And while the average business owner works a 38-hour week, ten hours of this time is dedicated to completing tasks which they consider a distraction from activities that encourage business growth.

(more…)

September 21, 2017

British organisations must step up to the challenges of artificial intelligence, robotics and automation

by Mark Eltringham • AI, News, Technology

A report published by the RSA think-tank has encouraged UK businesses to embrace artificial intelligence, automation and robotics. arguing that new technology has the potential to raise productivity levels, boost flagging living standards, and phase out ‘dull, dirty and dangerous’ tasks in favour of more purposeful and human-centric work. The Age of Automation report warns, however, that the UK is fast becoming a ‘laggard’ in the adoption of new machines and called on UK business leaders to accelerate their take-up of technology. The RSA found that sales of robots to the UK decreased over 2014-15, with British firms falling behind the US, France, Germany, Spain and Italy. A YouGov poll of UK business leaders, commissioned by the RSA, found that UK business leaders are currently wary of adopting AI and robotics, with just fourteen percent of firms currently investing in this technology or soon planning to. Twenty-nine percent of businesses believe AI & robotics to be too expensive or not yet proven and twenty percent want to invest but believe it will take several years to ‘seriously adopt’ the new technology.

(more…)

September 13, 2017

Banking sector will be ground zero for job losses from artificial intelligence and robotics

by Gordon Fletcher and David Kreps • AI, Comment, Technology

Deutsche Bank CEO John Cryan has predicted a bonfire of industry jobs as automation takes hold across the finance sector. Every signal is that he will be proved right very soon. Those roles in finance where the knowledge required is systematic will soon disappear. And it will happen irrespective of how high a level, how highly trained or how experienced the human equivalent may currently be. Regular and repetitive tasks at all levels of an organisation already do not need to be done by humans. The more a job is solely or largely composed of these routines the higher the risk of being replaced by computing power. The warning signs have been out there for a number of years as enthusiastic reports about artificial intelligence have been tempered with fears about significant job losses in most sectors of the economy. Many roles have already all but disappeared in the march towards a fully digital economy. Older readers may recall typesetters, typists, and increasingly, switchboard operators and back room postal workers, as work of the last century. And the changing nature of work is relentless.

(more…)

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