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BCO (British Council for Office) ESG Summit,
Manchester
17 March 2026
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Evolving Workplaces: Planning The AI-Enabled Workplace,
Online
18 March 2026
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New York Build Expo 2026,
New York
18 March 2026
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Inspire, Coach, Innovate: India’s Path to Resilient Workplaces,
Online
18 March 2026
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Leaders in Architecture & Design,
Hamburg
18 March 2026
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Making Commercial Sense of Sustainability,
London
19 March 2026
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The Evolution of the Modern Workplace - IWFM,
Manchester
19 March 2026
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Transform 26 - The Premier Community Experience for Transforming the Future of People + Work,
Las Vegas
23 March 2026
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August 21, 2018

The Fourth Industrial Revolution will be the most disruptive yet, senior economist predicts

by Mark Eltringham • AI, News, Technology

The rise of artificial intelligence and automation will create a Fourth Industrial Revolution that will be be significantly more disruptive than the three previous industrial revolutions, according to the Bank of England’s chief economist. According to Andy Haldane, the transformation caused by automation of cognitive skills had the potential to have a greater impact than Britain’s first industrial revolution, when coal and steam changed the country, the second industrial revolution which brought chemical engineering and the combustion engine, or the widespread use of computers in the 20th and 21st centuries.

(more…)

August 17, 2018

Majority of employees see digital data as way of being snooped on by their boss

by Sara Bean • AI, Facilities management, News, Technology, Wellbeing, Workplace

Majority of employees see digital data as way of being snooped on by their bossAs we recently reported, facilities management is more data driven than ever, with the use of data analytics being used to measure costs and performance. This is why the increasingly sophisticated ways in which workplaces can be monitored; from the footfall in the washrooms to the level of desk usage has been welcomed by employers, but a new survey suggests digital data gathering is making staff feel uneasy. A new report published today by the TUC looks at the phenomenon from the perspective of workers’ experiences and found that 6 in 10 workers fear that greater workplace surveillance through technology will fuel distrust. The study reveals that most UK workers (56 percent) believe they are currently monitored by their boss at work and worry that this ‘surveillance data’ will be used by bosses to set unfair targets, micromanage them and take away control and autonomy.

(more…)

August 8, 2018

Over a third of workers are anxious about the impact of automation

by Sara Bean • AI, News, Technology, Workplace

Over a third of workers are anxious about the impact of automationA significant number (37 per cent) of workers (11 million people) in the UK worry their job will change for the worse and 23 per cent (7 million people) are concerned that their current job may no longer be needed, claims a survey into the impact of automation over the next decade. In the survey, carried out to mark the launch of a new Commission on Workers and Technology chaired by Yvette Cooper MP, workers were 73 per cent confident they can adapt to technological change and update their skill if automation affects their job and over half think (53 per cent) are optimistic that technology change will be good for their working lives. (more…)

August 3, 2018

Workers are becoming more concerned about what jobs robots will replace first

by Sara Bean • AI, News, Technology, Workplace

Workers are becoming more concerned about what jobs robots will replace firstFears of robots taking workers’ jobs appear to have lessened over the last year, a new report has suggested. Research from Perkbox and SEMrush examined fears of robots at work according to online searches from January 2015 to June 2018 in the UK and found that in just one year, from 2015 to 2016 the phrase ‘will robots take my job?’ increased from zero to 1,600 average monthly searches. In 2017, the phrase was searched 197,800 times/monthly on average. In 2018 so far, the average has dropped but it remains relatively high regardless (57,833 searches). According to online searches with keyword ‘robots’ and ‘work,’ people are gradually becoming more concerned about what jobs robots will replace first. The phrase ‘what jobs will be replaced by robots? was rarely searched in 2015. However, in 2016-17 the number rose from 200 searches/monthly on average (2016) to 2,400 on average in 2017 (a 1,100 percent increase). (more…)

August 3, 2018

Digital transformation is making it challenging to find qualified employees

by Sara Bean • AI, News, Technology, Workplace

Digital transformation making it challenging to find qualified employeesTraditional job roles are becoming more complex due to digital transformation initiatives a new poll claims, with UK businesses having to wait more than five months, on average, for new joiners to get up to speed in their jobs. In the research by Robert Half of almost 5,000 CFOs in 14 countries, CFOs in the UK report that the key skills for finance professionals are changing. With digital transformation a priority for many organisations, there is now more focus on skills such as data analysis (cited by 43 percent of CFOs), financial analysis (35 percent), and data forecasting (34 percent). Finding the right people with these abilities is made even more challenging by the fact that businesses around the world are struggling to find qualified professionals. Almost all (93 percent) UK businesses find it challenging to attract qualified accounting and finance professionals. Globally, the issue is equally pronounced, with 94 percent of businesses also reporting similar challenges.

(more…)

July 30, 2018

Driverless vehicles will be on our roads within three years, claim industry experts

by Neil Franklin • AI, News, Technology

Car companies, ride-hailing services and car industry technology suppliers each have their own prediction for when driverless cars will be ready to take to highways and city streets. Consultancy BDO has carried out a meta-analysis of a range of predictions and forecasts and concludes that autonomous vehicles will arrive in early 2021. There are some differences though, according to thh authors. Averaging out the predictions, car companies think that driverless technology will be ready around 2 am on June 11th, 2021. Ride-hailing services and technology suppliers are a bit more optimistic. They predict that autonomous car technology will be ready by midnight, March 14th, 2020.

(more…)

July 27, 2018

Half of CIOs say Artificial Intelligence will lead to more jobs and improve productivity

by Sara Bean • AI, Flexible working, News, Technology, Workplace

Half of CIOs say Artificial Intelligence will lead to more jobs and improve productivity

Fears that Artificial Intelligence will destroy the job market are not shared by more than half (51 percent) of UK CIOs who see AI as a job creator. This is more than three times the number who say that it will diminish workers’ job prospects (16 percent). For the survey UK CIOs were asked, ‘Artificial intelligence is changing the way that companies operate and people work. Do you think AI will have a positive or negative impact on job creation and recruitment?’ Their largely positive response closely reflects that of a recent PWC report which predicts AI could create as many jobs as it displaces in the UK over the next 20 years. (more…)

June 29, 2018

Companies need to capitalise more on enthusiasm for data amongst the workforce

by Sara Bean • AI, News, Technology, Workplace

Companies need to capitalise more on enthusiasm for data amongst the workforceA major global report has revealed a lack of confidence in data is limiting corporate success in the emerging era of robotics and automation. The global research launched by Qlik, has revealed an escalating skills gap preventing business decision-makers asking the right questions of data and machines. Despite McKinsey reporting that up to 800 million global workers will lose their jobs by 2030 as a result of automation and robotics, and Gartner hailing data literacy at the must-have skill in the workplace, most business decision-makers (76 percent) lack confidence in their ability to read, work, analyse and argue with data. The highest level of doubt in data skills can be found among European executives (83 percent), followed by those in APAC (80 percent) and the US (67 percent). According to the report, as organisations look to be data driven, those employees who can read, work, analyse and argue with data will be able to contribute more to their roles and organisations and employers need to capitalise on this enthusiasm to drive the programme for data literacy.

(more…)

June 26, 2018

UK employers aim to accelerate digital innovation, despite some cultural resistance

by Sara Bean • AI, News, Technology, Workplace

UK employers aim to accelerate digital innovation, despite some cultural resistanceThe way to measure an employer’s speed of innovation includes how they find talent, their appraisal process, how employees recommend the organisation they work for to others, and how much employees collaborate, claims a new European study by Cornerstone OnDemand and IDC. “Future Culture: Building a Culture of Innovation in the Age of Digital Transformation” explores the relationship between European organisations’ speed of innovation and talent management, with the research showing that firms with a steady stream of new products and services are more likely to have an ongoing feedback process with employees, rather than an annual performance review, while organisations with a slower rate of innovation often use coaching and mentoring to develop employees.

(more…)

June 13, 2018

UK skills shift as organisations digitise and automate operations

by Sara Bean • AI, News, Technology, Workplace

UK skills shift as organisations digitise and automate operationsAlmost half (49 percent) of companies are struggling to find skilled workers as digitisation and automation cause significant change in the skills businesses look for in professionals, according to new data from Robert Half UK. As a result, one fifth (21 percent) are now looking to recruit candidates with exceptional soft skills, with a view to developing the desired technical skills on the job. In the Robert Half research, UK business leaders consider an openness to new ideas (28 percent), an openness to change (26 percent) and good communication abilities (19 percent) as key attributes and will prioritise these areas when considering new talent. Digitisation and automation are rapidly evolving the business world. Companies are having to quickly adapt to the changing world of work, and are looking for employees who can keep pace,” says Matt Weston, UK Managing Director at Robert Half.

(more…)

June 12, 2018

Lack of emotional intelligence greater impediment to staff engagement than AI

by Sara Bean • AI, News, Technology, Workplace

Lack of emotional intelligence greater impediment to staff engagement than AI

A new Gallup report reveals the growth of AI is not seen as a disadvantage for employees. The real problem is lack of emotional intelligence in management, with managers failing to move beyond the role of “task manager” and adopt the coaching perspective they need in order to future proof the workforce. The Real Future of Work study interviewed 4,000 working adults in the UK, France, Germany and Spain to understand how employees are being managed and the subsequent impact this might have on the future. Worryingly, one in four UK employees say they only receive performance feedback from their manager once a year or less, a further 20 percent claim it’s only a “few times a year”. Almost one in five (19 percent) UK workers predict technology will increase the risk of losing their job – the highest in the European countries surveyed and more than double those concerned in Spain. When asked how technological changes will influence work in the next three years, seven out of ten workers in the UK felt it will increase their productivity followed by France (66 percent), Spain (51 percent) and Germany (37 percent).

(more…)

May 10, 2018

Majority of US employers say they will increase or maintain headcount due to automation

by Sara Bean • AI, News, Technology, Workplace

Majority of US employers say they will increase or maintain headcount due to automationCompanies will need more, not less people, in the near-term to meet the demand stimulated by automation, claims a new report from ManpowerGroup. The report – Robots Need Not Apply: Human Solutions in the Skills, found that 91 percent of employers in the US will maintain or increase headcount in the next two to three years as industries shift to more advanced, automated processes. The report provides a real-time view of the impact of automation on headcount, the functions most affected and the soft skills that are both of greatest value and hardest to find. Frontline and Customer-Facing functions anticipate the most growth as organisations place higher value on customer service and human interaction. Manufacturing and Production functions are close behind. Back-office functions that are routine or add less value to customer interactions are under greatest threat as organisations implement new technology to drive efficiency. In this Skills Revolution the best blend of high-tech and high-touch will be the combination of human strengths with technical and digital know-how: 61 percent of companies say communication skills, written and verbal, are their most valued soft skill followed by customer service, collaboration and problem-solving.

(more…)

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