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Latest issue of the Insight newsletter is now available to view online 0

Insight_twitter_logo_2In this week’s issue; Justin Miller previews this year’s Milan International Furniture Fair; John Sacks reviews the 35th China International Furniture Fair in Guangzhou and Charles Marks explains why Facebook’s new offices sport a traditional open-plan design. News that commercial occupiers in London are willing to pay a premium for outside access and upper floor views, the latest CIPD research finds that one in three workers have experienced conflict at work, and a US-survey highlights the negative impact on productivity of working with a toxic colleague. There is also video footage of Perry Timms‘ talk on the challenges and opportunities of the future of work made at his TedX in Bucharest. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Workplace wellness programmes can reduce obesity levels of staff 0

Workplace wellness programme can reduce obesity levelsWorkplace wellness programmes can help people lose weight, but are more effective when staff are actively involved in the process, a new study has found. The results of a two-year project published in the American Journal of Public Health show that providing healthier food choices and increasing opportunities for physical activity, successfully reduced the number of people considered overweight or obese by almost 9 percent. Results were particularly good when these efforts were designed with the input and active participation of employees. An estimated 68 percent of Americans are overweight or obese. As they spend on average a third of their lives at work; researchers based at the University of Rochester’s Department of Public Health Sciences worked with a local company to see how effective workplace intervention could be in addressing the obesity problem.

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One in three employees have experienced conflict at work, reports CIPD

Workplace conflictAs many as one in ten employees are leaving their organisation as a result of workplace conflict, research from the CIPD has revealed. One in three UK employees (38%) have experienced some form of interpersonal conflict at work in the last year – this includes one in four (29%) who have had isolated disputes or clashes and a further one in four (28%) who report ongoing difficult relationships. However, there appears to be a clear power differential at play, with employees being most likely to perceive a lack of respect, bullying or harassment from their boss or other superiors and as many as 1 in 4 said that their line manager actively creates conflict. Employees reported conflicts as being most often with line managers or other superiors (36%) rather than with direct reports (10%). This results in individuals feeling stressed and can lead to a drop in commitment or motivation.

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“Toxic” employees create stressed co-workers, with over half more likely to quit

Toxic employees can make over half of co-workers more likely to quit finds reportMembers of staff who have a negative influence on those around them, and create a poisonous atmosphere in the office, do not affect the overall productivity of their colleagues, but are more likely to make them want to leave. “Toxic employees” make their teammates 54 percent more likely to quit and cost employers up to three times more in hiring fees, finds “Toxic Employees in the Workplace” a new US-based report by Cornerstone. The indirect costs of toxic employees, as measured by the toll they take on co-workers, can have a far greater overall impact and create an even larger financial burden on the business than the direct costs of an employee’s misbehaviour. While these individuals have a negligible effect on the performance of their co-workers, the research suggests they have a stronger influence on stress and burnout than on day-to-day task completion.

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Civil service addresses work conditions and careers of disabled employees

disabled employeesThe UK Cabinet Office has published a report in partnership with Disability Rights UK to look at ways the Civil Service can better support the careers of its 27,000 staff with disabilities and health conditions. The report claims that ensuring that disabled employees ‘fulfil their potential makes basic business sense and would significantly enhance the Service’s performance.’ It claims that there has been some progress since the last report on the subject in 1998, but that barriers remain. Nearly 9 percent of civil service employees now claim to have a disability which is more than double the reported rate of 4.1 percent in 1998. The report identifies the underlying challenges and looks to share best practice. It notes that while there is strong commitment to disability equality from senior champions, this has not been translated into line manager action and cultural change.

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Report identifies the challenges and opportunities of workplace wellbeing

workplace wellbeingMuch of what has been called workplace strategy in recent years has been more about cutting costs than supporting people, often to the detriment of the latter. That is the central claim of a new report authored by Kate Lister and Tom Harnish of Global Workplace Analytics and sponsored by office furniture maker Knoll. The paper, What’s Good for People? Moving from Wellness to Well-Being, explores how better workplaces, processes and practices can improve workplace wellbeing, employee engagement and organisational performance. The study starts from the premise that people are dealing with unprecedented stresses and pressures in the workplace which now need to be addressed in the context of a recovering economy, the limits of an approach that focuses on doing more with less and an increasingly scant pool of human resources and talents.

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Happiness and wellbeing must be at the heart of the economy finds new report

Happiness and wellbeingTo mark International Day of Happiness, a major new report has revealed that a country’s GDP fails to reflect levels of people’s happiness, which, it says, “are not easily reducible to monetary values”. Wellbeing and policy was commissioned by the Legatum Institute, which established the Commission on Wellbeing and Policy to advance the policy debate on social wellbeing and is chaired by the former head of the civil service Lord Gus O’Donnell. It finds there is growing recognition that the measures of a country’s progress need to include the wellbeing of its citizens. The report adds that with job satisfaction on a long-term downward trend in most advanced countries, and people ranking time spent with their manager as among their least happy moments in the day, there’s a lot more employers can be doing to address levels of wellbeing and happiness at work.

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Office workers report difficulties with remote communications technology

Office workers report difficulties with remote communications technologyJust as the adoption of digital communications technology is making the one-person per desk workstation model look outmoded, the design and layout of the typical conference room is no longer suitable for remote communications. That is one of the findings of a new survey by Steelcase which found that despite, or rather because of advances in technology, office workers are having difficulties when trying to communicate with work colleagues based elsewhere. The problem, which Steelcase has coined presence disparity can lead to an overall collaboration experience which is best described as unpleasant and taxing, with participants feeling strained physically, cognitively and emotionally. This isn’t helped by the fact that conference rooms, the most used spaces for videoconferencing, usually feature long rectangular tables designed for face to face meetings, not those to camera.

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How facilities management brings organisational values to life. Or not

A story about facilities managementWe have used stories to pass on information for thousands of years and they remain the most powerful way we know to communicate. Indeed, the power of story is magnified in today’s super-connected, transparent world – the truth gets out fast and can be widely communicated – to millions of people all over the world – in such a short space of time. Here is a story which illustrates how employees’ “felt experience” every day strongly shapes their perception of an organisation and how the impact compares to official “corporate messaging”. This, in turn, highlights the critical (often under appreciated) role played by facilities management in reinforcing organisation brand and values. What are the implications for the role of FM and the wider HR agenda?

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A third of Britons claim their employers still don’t offer flexible working

small businessesMore than a third (37 percent) of British employees claim their employers are not yet offering flexible working arrangements, according to a report from unified communications firm Unify. This is in spite of the fact that nearly all UK employees now have the right to request flexible working following the introduction of revised legislation last Summer. The survey of staff at more than 1,500 businesses in the UK also claims that 39 percent of respondents said they would be more loyal to the business if it offered more flexible working options. According to the report, Humanising the Enterprise, a further 28 percent said they have no preference about where they get work done and 40 percent said they would find it liberating if they were able to work entirely outside of the office. Over half (51 percent) said their colleagues and other interruptions distract them from doing their jobs.

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Employers warned of new office malady: ‘Invisible Employee Syndrome’

Employers warned of new workplace malady – 'Invisible Employee Syndrome'While some workers might be happy to stay under the workplace radar, this lack of engagement does not benefit their employers. Now firms are being warned of a previously unrecognised malaise, Invisible Employee Syndrome, which occurs when employees ‘go dark’, disappear off the performance and talent radar, and intentionally or unintentionally become invisible to their employer. The survey cites a range of contributory factors, including inadequate engagement, poor communications, a lack of insights and broken HR processes and systems. The joint survey from HRMS provider Fairsail and HR Grapevine showed that 78 percent of respondents felt employees were poorly engaged. Many UK organisations are suffering from this ailment, which the research suggests is reducing productivity, sapping innovation, undermining competitiveness and fueling attrition.

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Firms not offering staff the technology they need, claims report

Flexible working techMore than half (55 percent) of UK employees believe they do not have access to all the technology needed to do their jobs, according to research by Fujitsu. The study, Digital Inside Out, was based in a survey of just over 1,400 UK based employees and claims to reveal a significant disconnect between the needs of a digital-savvy working population and the digital services UK employers are currently providing. According to the report, 73 percent of UK employees believe that digital is vital to the future success of their organisation. However despite this, only 45 percent of employees feel they are provided with access to the technology services and applications they need to do their job sufficiently and 29 percent state that their ability to do their job is being hindered due to poor digital services. The report argues that the mismatch can be very costly for organisations.

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