November 23, 2018
Many of Europe’s small firms to reinvent businesses over next five years
Europe’s small and medium sized businesses are fundamentally re-evaluating their market offerings as they aim to keep pace with consumers’ demands in the digital age. According to new research commissioned by Ricoh Europe (registration required), a quarter (24 percent) of the 3,300 business leaders surveyed from across 23 countries expect to sell entirely different products and services within the next five years.
The majority (89 percent) of employers say in-building mobile coverage is important to their business, but only 17 percent of businesses have full bar indoor mobile coverage, claims a new report. ‘Building Connections’, commissioned by Vilicom argues that as 78 percent of adults own a smartphone and check it every 12 minutes on average, and with the number of UK landlines falling 35 percent from 10m in 2010 to 6.4m in 2017, a lack of mobile coverage seriously threatens productivity, revenue, damage to reputation and customer satisfaction for organisations of all kinds.
Business leaders have called today for the Government to update health and safety legislation to protect mental health in the workplace. In an 
Although the majority of business leaders rate their business as efficient, nearly a third of respondents to a recent survey waste up to 65 working days per year on administrative tasks, with over half wasting the equivalent of a working month. Priority Software’s Business Process Efficiency Index 2018 suggests business leaders are struggling to take charge of company productivity; and while senior decision-makers expressed the desire to spend more time planning for the future of their businesses, they said too much time is currently occupied by administrative tasks.
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More SMEs than larger businesses offer flexible working as a way of reducing absences, research from industry body Group Risk Development (GRiD), suggests. The research showed that 35 percent of SMEs with up to 249 employees are actively using flexible working strategies to combat absence compared to just 23 percent of organisations with over 250 employees. Drilling down further into the detail, 38 percent of micro businesses with between 1 and 9 employees use flexible working as a means to reduce absence. Flexible working now means a lot more than allowing an employee to work from home when they are feeling under the weather, and following changes in the law in 2014, it is now an option for everyone with at least 26 weeks continuous employment to request it – not just those with children or carer responsibilities. It also includes part-time working, term-time working, job sharing, compressed hours and flexitime. A greater degree of flexibility can increase productivity and reduce burn out, particularly in stressful occupations.
A quarter (25 percent) of businesses currently employ staff from the EU but half (50 percent) of business leaders say they would be put off employing someone from the EU after the immigration laws change a new survey has claimed. A quarter (25 percent) are also concerned the recruitment process will become lengthier, and almost a fifth (19 percent) believe it will become more costly. The study by Blacks Solicitors also found business leaders in the UK don’t feel confident in communicating the forthcoming changes to employees’ rights during Brexit. A quarter (23 percent) revealed they feel underprepared, and a further 61 percent say they are worried about leaving the EU. 
