Search Results for: technology

February 14, 2014

Virgin Atlantic first airline to apply Google Glass to customer service

by Sara Bean • Company news, Facilities management, Technology

It’s already been predicted that Smart Glasses will be a boon to technicians, engineers and healthcare workers, as well as useful interactive, hands-free devices for office staff. Another obvious application for wearable technology is in customer services. Virgin Atlantic is applying the technology to deliver the airline industry’s most high tech and personalised customer service yet. Working with air-transport specialist SITA, it’s the first airline to test how the technology can best be used to enhance customers’ travel experiences and improve efficiency. During a six week pilot scheme, concierge staff in Virgin Atlantic Upper Class Wing at London Heathrow airport will use wearable technology to greet customers by name and begin the check in process. The benefits to consumers and the business will be evaluated ahead of a potential wider roll-out in the future. More →

February 13, 2014

Why do we bother going to work? Good question.

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace

While the UK Government continues to explore new ways of getting people back to work more quickly following (or even during) illness, there are a number of counterpart questions that they continue to fastidiously ignore, one of which is ‘why bother?’. We might all ask ourselves that from time to time, whether petulantly or as a pressure-relieving alternative to ramming a co-worker’s head through a window or a laptop in a dumpster. But there are also reasons to raise the question coldly, rationally and with full awareness of all the facts, not least when it comes to assessing the increasing cost of going to work in the first place. Put simply, for many people it makes little or no financial sense to go to work.

February 12, 2014

Government BIM target ‘unachievable’, claim construction industry experts

by Mark Eltringham • Architecture, Facilities management, News, Property

The majority of building industry experts surveyed by law firm Pinsent Masons believe that one of the key UK Government target for the uptake of Building Information Modelling is now unachievable due to unfit contracts and the lack of a collaborative approach between clients and builders. The Government had hoped that all central Government construction projects would achieve BIM Level 2 by 2016. But according to the new report, nearly two thirds (around 64 percent)of the 70 people surveyed claimed it was impossible for the target to be met. ‘Level 2’ refers to a collaborative 3D setup in which all project information, documents and data are electronic with fully integrated software and interfaces.

February 6, 2014

London office rents are set to reach historic high by 2018

by Sara Bean • News, Property

London office rents are set to reach an historic high by 2018, fuelled by demand from the technology, media and telecoms (TMT) sector. Demand for office space by technology and media firms across central London was more than double of the finance sector in 2013, with major deals signed by Google, Amazon, Facebook, Twitter, News Corp, and Ogilvy & Mather. According to data from Knight Frank, record levels of overseas investment are helping London build its reputation as a global hub. Geographically, it is not just the City and the West End that are seeing a massive surge in demand; take-up in Docklands increased by nearly 20 per cent last year, while completely new districts are emerging which include London Bridge, Battersea and Nine Elms. More →

January 31, 2014

Urban designers must take the lead to ensure healthier cities says RIBA

by Sara Bean • Architecture, News

Birmingham had the least physically active adults

The link between design, urbanism, and public health is under renewed scrutiny. Last year, the American Institute of Architects (AIA) launched a collaboration with the Massachusetts Institute of Technology Center for Advanced Urbanism (CAU) and the Clinton Global Initiative to look at ways urban design can address US public health challenges. The Royal Institute of British Architects (RIBA) has now published exclusive research which reveals the clear link between land use and public health in English cities. ‘City Health Check – How Design Can Save Lives and Money’ compared the nine most populated cities in England – Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Nottingham and Sheffield – and Birmingham and Liverpool were found to be the worst cities for health. More →

January 31, 2014

Economic recovery may be constrained by lack of skills and office space

by Mark Eltringham • Property, Technology, Workplace

There are signs that the nascent recovery in the UK economy is already starting to put pressure on the availability of skilled employees and appropriate commercial property for the most rapidly growing sectors. While the Government has announced that the UK’s economy has been growing at its fastest rate since 2007, a new survey published by the UK Commission for Employment and Skills (UKCES ) has claimed that nearly a quarter of vacancies in the UK have gone unfilled because of a shortage of much-needed skills. At the same time, claims a new report from DTZ, demand for commercial property is strengthening with take-up growing across the country while the availability of Grade A office space is declining rapidly.

January 27, 2014

Latest generation Y survey reflects characteristically idealistic thinking of youth

by Sara Bean • Comment, News, Workplace

Maybe it’s the cynicism of middle age, but the most recent exploration of arguably, the most over-analysed cohort of workers in history – Generation Y – seems to reflect the archetypal idealistic thinking of youth. For example, while most Millennials (74%) believe business is having a positive impact on society by generating jobs (48%) and increasing prosperity (71%), they think it can do much more to address society’s challenges in the areas of most concern: resource scarcity (68%), climate change (65%) and income equality (64%). And quelle surprise, 50 per cent of Millennials surveyed wanted to work for a business with ethical practices. You have to wonder wouldn’t an examination of the hopes and aspirations of the last couple of generations of younger workers reveal similar ideologies, albeit without the benefit of their digital sophistication? More →

January 16, 2014

BIM learning opportunities expand in new RICS and Salford University agreement

by Sara Bean • Architecture, Facilities management, News, Property, Technology

A distance learning version of a Certificate in BIM Implementation and Management, available online to professionals across the world is being offered by the University of Salford’s School of the Built Environment. The Certificate is designed to offer those working within the built environment the fundamental knowledge and understanding of BIM principles, terminologies, tools and techniques, including the technology, process and people needs for the successful adoption of BIM on construction projects. A range of new Continuous Professional Development programmes have been agreed with the Royal Institution of Chartered Surveyors (RICS), which includes a one-day Introduction to BIM Implementation and Management and a five-day Certificate in BIM Implementation and Management. More →

January 15, 2014

New study claims vast majority of builders now enjoying advantages of BIM

by Mark Eltringham • News, Property

A new report from McGraw Hill Construction claims that contractors in nine of the world’s top construction markets who use Building Information Modelling (BIM) believe that the technology helps them to improve productivity, efficiency, quality and safety on their projects, as well as their own competitiveness. The Business Value of BIM for Construction in Major Global Markets SmartMarket Report reveals that contractors in markets with well-established BIM use, such as Canada, France, Germany, the UK and US, as well as those in markets that are still in the initial stages of BIM adoption, such as Australia, New Zealand, Brazil, Japan, and South Korea, are seeing a positive return on their investments in BIM, from project benefits like reduced errors and omissions, to process improvements like the ability to enhance collaboration, and internal business benefits such as enhancing their company’s image.

January 12, 2014

Latest issue of the Insight newsletter available to view online

by Mark Eltringham • Architecture, Facilities management, Newsletter, Workplace, Workplace design

The latest issue of our weekly newsletter is now available to view online. If you don’t already subscribe, please do so. Just submit your email address in the Subscription section on the right of this page and we’ll keep you up to date each week with a digest of the best news and views on the design and management of workplaces, the people who work in them and the technology they use. This week, we offer a timely warning of the perils of predictions while hypocritically predicting what we’ll spend most of 2014 talking about, ponder why wellness programmes are so popular given that they don’t appear to do all they claim, ask why so many UK employees are so keen on moving jobs, question the thinking behind the idea of creating a cycle lane in the sky in London and highlight the ongoing resurgence in the takeup of commercial property in the UK.

January 6, 2014

The nine enduring workplace tensions to keep an eye on in the year ahead

by Mark Eltringham • Comment, Facilities management, Flexible working, Public Sector, Technology, Workplace

There were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →