July 20, 2023

Help over-50s and other groups into self-employment to boost economy, say MPs

The UK Government’s Work and Pensions Committee has called for more employment support to address economic inactivity. The support for helping people into work should be widened to those not on benefits, with a new scheme developed to encourage people to set up their own businesses and move into self-employment. The Committee has also called for more focus to be given to measures to help young people, the over 50s and people with disabilities and long-term health conditions find and stay in work. More →

July 18, 2023

CIPD says HR professionals should ‘lean in’ to artificial intelligence

by Jayne Smith • News, Technology, Workplace

The swift rise of generative artificial intelligence and its potential impact in the workplace puts people professionals at the heart of understanding how this fast-evolving technology can be responsibly used, and the business impact it may have, according to the CIPD. To support this change, the trade body has launched a new guide, Preparing your Organisation for AI Use, which stresses the importance of people professionals creating clear policies on the use of easily accessible, web-based generative AI tools such as ChatGPT and Google Bard. More →

July 12, 2023

Generations in the workplace: setting the record straight

by Jo Sutherland • Comment, Workplace

If there were an algorithm to create a word cloud in response to searches for ‘What millennials want in the workplace?’, you’d expect to see Google spew out terms such as ‘flexibility’, ‘meaning’, ‘fairness’, ‘equality’, ‘inclusivity’, ‘opportunity’, ‘connections’, ‘socialising’ and ‘experience’. Do the same with ‘Gen Z’ replacing ‘millennials’ and – guess what – you’ll see the exact same word cloud, although perhaps in a different colour and order so you don’t think it’s based on the same homogeneous assumptions about younger generations. More →

June 29, 2023

Business leader express concerns about ethics and implementation of artificial intelligence

by Jayne Smith • News, Technology

A new survey of 1,000 global business leaders claims that although leaders say they understand how valuable artificial intelligence can be to their business, over two-thirds (69 percent) say their organisation lacks the skills to fully implement artificial intelligence (AI) and machine learning (ML). The report – AI IQ: Insights on Artificial Intelligence in the Enterprise [registration] – also suggests that the majority of business leaders believe humans should be involved in AI decision-making, citing ethical and data concerns. More →

June 26, 2023

Managers struggling with workload in new era of work

by Jayne Smith • Flexible working, News, Workplace

More than three-quarters of employees report that it has become more important for them to receive support from their manager, according to Gartner. Simultaneously, managers are also facing increasing expectations and a greater workload from the organisation, including new responsibilities brought on by hybrid working. A December 2022 Gartner survey of more than 6,000 individual contributors and managers claimed that managers are twice as likely to report an increase in responsibilities versus individual contributors, compared to before the pandemic. For example, 35 percent of managers say they have more direct reports and 49 percent report that the complexity of their responsibilities has increased. More →

June 20, 2023

Businesses need three years to prepare for impact of AI

by Jayne Smith • News, Technology, Workplace

A new survey of 600 UK human resources (HR) managers and directors suggests they will need three years to be ready for the impact of AI on the workplace – yet 99 percent believe artificial intelligence (AI) will deliver benefits. Almost 40 percent said it would take a minimum of three years before they were prepared for the impact of AI on their roles, and fewer than one in six (15 percent) said they would be fully prepared for the potential impact of AI on the workforce within the year. To integrate AI, nearly 40 percent were investing in their tech teams, while 35.5 percent were already trialling AI in their businesses. More →

June 16, 2023

Whinging Poms? Why the UK workforce is one of the unhappiest in Europe

by Neil Franklin • News, Wellbeing, Workplace

Nearly all UK workers (90 percent) are not enthused by their work and workplace, according to Gallup’s State of the Global Workplace 2023 Report. The UK workforce rate of engagement at work (10 percent) remains one of the lowest in Europe, ranking near the bottom among peer countries (33 out of 38) with countries like the US reporting triple the number of engaged employees (31 percent). The poor state of disengaged workforces is not unique to the UK, with just 13 percent of employees across Europe feeling engaged at work, and the lowest rates of engagement reported in France (7 percent) and Italy (5 percent). More →

June 13, 2023

People now less engaged, less fulfilled and more stressed in their working lives

by Neil Franklin • News, Wellbeing, Workplace

New research from the CIPD exploring the quality of UK working lives suggests there has been a negative shift in how people think about and value their work. The CIPD’s Good Work Index 2023 claims that most people like their work and find it satisfying. However, as many as 6-9 million workers, experience poor-quality work in some major respects. CIPD’s survey indicators show that there has been no significant improvement in job quality in the past four years and, in some respects, job quality has gone backwards. Compared to 2019, workers today are less enthused about work, less likely to perceive their work as useful and more likely to simply see work as purely transactional – simply for the money. More →

June 9, 2023

Artificial intelligence will boost short term headcount, claim half of employers

by Neil Franklin • News, Technology, Workplace

More than half (54 percent) of Britain’s employers expect Artificial Intelligence (AI) technologies will have a positive impact on their staff headcount over the next two years, according to a survey by Experis, a part of ManpowerGroup. The survey of 2,000+ British employers also suggests that more than two thirds (69 percent) of businesses expect AI tools and technologies – including ChatGPT, Machine Learning and Virtual Reality – to have a positive impact on upskilling and reskilling, as well as on employee training (68 percent). 67 percent of British organisations anticipate a positive impact on employee engagement because of AI technology, and 60 percent think it can positively impact the onboarding process too. More →

June 6, 2023

People don’t trust artificial intelligence on decision making ability in recruitment

by Neil Franklin • News, Technology, Workplace

The vast majority of British workers (88 percent) are happy for artificial intelligence to be used in the recruitment process but draw the line when it comes to human decision making, according to a new poll from Totaljobs. The survey, which asked 2,002 UK workers about their thoughts on how AI will impact their working lives, found that nearly three-quarters (72 percent) believe that full disclosure of how the technology is used in the hiring process should be mandatory. More →

June 1, 2023

Resenteeism. Destructive, contagious and in your workplace right now

by Stephanie Fitzgerald • Comment, SF, Wellbeing, Workplace

You measure absenteeism. You are aware of presenteeism. But what are you doing about the new kid on the block – resenteeism? This occurs when employees stay in a job despite being fundamentally unhappy. They don’t want to be at work and when they are there, they actively resent it. Increasingly employees are fed up, across varying sectors, and showing some common threads or ‘symptoms’ of resenteeism. One of the most noticeable, and frustrating for employers, is employees resenting being asked to do their job. More →

May 30, 2023

Surge in employee turnover suggest that the ‘Great Resignation’ is still with us

by Neil Franklin • News, Workplace

Over the past year, 55 percent of working adults have either started a new job or are looking for one, according to a report [registration] published by insurance firm YuLife. The poll suggests that a further 35 percent of working adults say it is likely they will consider changing jobs within the next year. The report claims that these findings suggest that the so-called Great Resignation may be far from over. The report also claims that high levels of stress characterize the modern workplace, and businesses which proactively address employees’ concerns around stress and invest in their wellbeing benefit from reduced churn and turnover. More →