Search Results for: employee satisfaction

September 19, 2014

Universal application of open plan has led to global privacy crisis, claims report

by Mark Eltringham • Flexible working, News, Workplace design

A major new report from office furniture maker Steelcase claims that the universal provision of open plan offices means that organisations are facing an unprecedented privacy crisis with their employees. The claim is based on international research carried out by market researchers IPSOS and the Workspace Futures Team of Steelcase which found that a remarkable 85 percent of people are dissatisfied with their working environment and cannot concentrate. Nearly a third (31 percent) now routinely leave the office to get work done in private. The authors of the report claim that this does not mean a reversal of the decades long shift away from cellular offices but rather a move to create offices that offer a range of work settings to give people a choice of where and how to work. More than 10,000 workers across 14 countries were questioned about their office environments and working patterns.

September 2, 2014

Office planting improves workers’ quality of life and productivity finds study

by Sara Bean • Environment, Facilities management, News, Workplace design

Claims by office designers and suppliers that office planting has wider health benefits for occupiers than just making the place look more attractive have been given a boost in a new academic study which provides some empirical evidence. In the first field study of its kind, researchers found enriching a ‘lean’ office with plants could increase productivity by as much as 15 per cent. The study, which involved academics from the University of Exeter; the University of Groningen in The Netherlands, and the University of Queensland, Australia examined the impact of ‘lean’ and ‘green’ offices on staff’s perceptions of air quality, concentration, and workplace satisfaction, and monitored productivity levels over subsequent months in two large commercial offices in the UK and The Netherlands. It concludes that ‘green’ offices with plants make staff happier and more productive than ‘lean’ designs stripped of greenery. More →

May 29, 2014

What is expense management costing you and your business?

by Richard Gyles • Comment, Workplace

Time is money. That’s why organisations are placing an ever-growing emphasis on improving productivity and streamlining administrative processes to encourage employees to focus on value-added activities. So I’m staggered by how many otherwise forward-thinking companies are still reliant on old-fashioned, paper-based expense management processes. Expenses are an obvious time-sink for claimants themselves and is often portrayed as a dull task; but badly managed expense processing costs employees and businesses money. A survey conducted by Access aCloud has discovered that employees are losing £45 a year owing to interest charges due to the waiting period of reimbursement – with a collective £2.1 billion lost by 46 million workers each year. In the UK, the average waiting time for expenses to be paid is 3.3 weeks. However, the survey revealed that over 20 per cent of people spend 6.3 weeks chasing their employer for their claims to be paid. More →

May 20, 2014

Office design should meet the basic human needs of workers, claims report

by Sara Bean • Facilities management, Furniture, News, Workplace design

Designers can install sleep pods, slides and play areas in an effort to create a cool office, but the problem is that for every renowned Google campus are countless stuffy offices with fluorescent lighting and cramped, crowded conditions. When you drill right down to it office workers want those responsible for office design to meet their basic human needs; with more natural light, effective heating and air conditioning and the better use of office space. This is according to the results of a survey by Steelcase of more than 800 office workers across the UK to mark the beginning of Clerkenwell Design Week. It found that despite British workers appreciating the latest technology and high-quality office design, better lighting and more control over temperature settings would be a big step forward towards their dream office.

May 14, 2014

Spending on office furniture becomes a US political football

by Mark Eltringham • Comment, Furniture, Public Sector, Workplace design

We’ve mentioned this before but when it comes to riling those who see public sector spending as inherently wasteful, nothing gets their backs up quite so much as the buying of lightbulbs and office furniture. You can come up with your own theories on why that might be (and I hope you do), but it’s been proved yet again as Fox News and other right wing commentators and media in the US have risen up in moral indignation at the news that the Internal Revenue Service has spent $96.5 million on office furniture and refurbishment during the last five years of the Obama administration. Now of course, this is just the touchstone for griping about government spending in general and Barack Obama in particular, but the US is clearly not alone in having an issue with office furniture purchases and you have to wonder exactly why this is.

May 13, 2014

Workplace design, Facebook likes and the need of companies to be your friend

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

Companies put an awful lot of time and money into getting people to like them on social media these days. While it would be easy to see the like button on Facebook as the primary conduit for this corporate neediness, but it cuts across many aspects of the ways in which companies work, including their relationships with employees and the ways in which they develop new forms of workplace design and management. This is most evident in the tech palaces which are aimed at the same digital natives that firms habitually target with their online marketing, but the need to make customers and employees friends of the business cuts across a wide range of sectors. The workplace is yet another channel of communicating chumminess, and it offers many of the same challenges as social media.

April 24, 2014

Employers that fail to act on engagement findings ‘demotivate staff’

by Sara Bean • Knowledge, News, Workplace

When carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. More →

March 26, 2014

UK workers are amongst least engaged in the world, claims new report

by Mark Eltringham • News, Workplace

The latest survey highlighting how disconnected the world’s workers feel from what they do comes courtesy of researchers ORC International. In its Global perspectives survey of over 7,000 employees in 20 countries, the researchers found that UK employees are amongst the most disengaged in the world. Engagement has declined sharply over the last year for UK based workers with under half (48 percent) claiming to be engaged with their jobs, down from 56 percent last year. This puts the country in 18^th position, with only Japan and Hong Kong coming out worse. Only 40 percent think their managers motivate and inspire them and only 37 percent feel encouraged by their employers to innovate. In fact the UK’s score fell according to every measure used in the report including the wellbeing index with a rating of 57 percent, down from 61 percent last year.

March 3, 2014

‘Big Data’ is shaping the human experience within buildings

by Sara Bean • Environment, Facilities management, News, Technology

As the cost of implementation comes down, the same “Smart” technology that is harnessing the predictive power of “Big Data” to help solve congestion problems in cities is being more routinely deployed in buildings. The Changing Face of Smart Buildings: The Op-Ex Advantage, published by Jones Lang LaSalle, explains how bringing a Big Data analytics-based approach to facilities management can increase employee comfort, engagement and productivity; whether helping organisations adapt more readily to supporting flexible workplace practises or using sustainability as a hook for engaging employees. In one notable example; by adding smart building components to a major Empire State Building energy refit, real-time energy displays enable tenants to better monitor and control their energy consumption, and even compete with other tenants in the landmark building to achieve energy savings. More →

December 10, 2013

More than half of UK’s increasingly disengaged workforce looking to switch jobs

by Mark Eltringham • News, Workplace

Staff disengagement is already costing the UK economy dear, and is also one of the reasons why nearly half of all UK employees are currently looking to leave their current jobs over the next year, a contrast of two new surveys reveals. The first report, from private healthcare provider BUPA, found that disengaged and unhealthy staff cost the UK economy around £6 billion each year. The second report from Investors in People (IIP) – a Government created business improvement agency – claims that just under half of all British employees (47 percent) are considering whether to move jobs during 2014. This represents some 14 million individuals so if you lend both reports credence, employers may have serious issues retaining their best employees as the jobs market picks up.

December 6, 2013

Extended rights to flexible working could prove a logistical headache for employers

by Pam Loch • Comment, Flexible working, Workplace

A recent decision by the government could result in emptier offices on Fridays and Mondays as staff vie with each other to work from home. This is because from April 2014 onwards, employers will have to be prepared to consider flexible working requests from any employee, not just for employees who have children under the age of 17 or responsibilities as carers. One of the more challenging areas for employers is how to manage condensed hours requests and to keep enough staff covering core office hours, without affecting the business. This could result in employers having to juggle competing flexible working requests from employees who they may not be able to accommodate all at the same time. More →

October 30, 2013

IT managers yet to accept the whole challenge presented to them by BYOD

by Brandon Allen • Comment, Technology

How exactly does an employee’s convenience trump an organisation’s need for control? That’s the debate corporations are facing when it comes to managing the ‘Bring Your Own Device’ trend. BYOD allows employees to use their personal mobile products for business. In 2012, IBM decided a majority of their workforce could use their own phones and tablets for work purposes, but the company had high concerns about security, according to a report in the MIT Technology Review. They needed to quickly find solutions to the problem instead of fighting the inevitable. So given the inevitability of BYOD and the lack of control that accompanies it, what is the upside for businesses and how does an IT department ready itself for the BYOD challenge?