Search Results for: workplace

February 14, 2014

Virgin Atlantic first airline to apply Google Glass to customer service

by Sara Bean • Company news, Facilities management, Technology

It’s already been predicted that Smart Glasses will be a boon to technicians, engineers and healthcare workers, as well as useful interactive, hands-free devices for office staff. Another obvious application for wearable technology is in customer services. Virgin Atlantic is applying the technology to deliver the airline industry’s most high tech and personalised customer service yet. Working with air-transport specialist SITA, it’s the first airline to test how the technology can best be used to enhance customers’ travel experiences and improve efficiency. During a six week pilot scheme, concierge staff in Virgin Atlantic Upper Class Wing at London Heathrow airport will use wearable technology to greet customers by name and begin the check in process. The benefits to consumers and the business will be evaluated ahead of a potential wider roll-out in the future. More →

February 14, 2014

A Silicon Valley office that embraces classic design to create its buzz

by Mark Eltringham • Architecture, Comment, Furniture, Workplace design

It is now common for tech and media businesses to take inspiration for the design of their offices from their local Wacky Warehouse, with treehouses, slides, acid coloured cushions, chairs, play areas and other sub-juvenilia thrown into the building in the name of both ‘fun’ and an assumption that the Gen Y employees they are so patronisingly fixated on are only recently off the teat. Meanwhile some are clearly drawn back to the more sober, rational and classic styles that have long attracted corporations, especially in the US. There is something familiar about an HQ like that designed for San Francisco based software developers Giant Pixel by Studio O+A which evidently harks back to the era of modernism and post war futurism associated with architect/designers like Eero Saarinen.

February 13, 2014

Fin solution for Walkie Scorchie melting problem submitted by developers

by Sara Bean • Architecture, News, Property

The 37-storey tower at 20 Fenchurch Street – dubbed the Walkie Scorchie last summer, after its sloped design was found to be melting cars in the area, will be fitted with a brise soleil shading system to stop it reflecting damaging sun rays reports the Construction Enquirer. Joint development partners Land Securities and Canary Wharf Group have just submitted a planning application to the City of London to fit horizontal light diffusing aluminium fins from the third floor to the 34th floor on the south-facing façade. The fins have been designed by the building’s architect Rafael Vinoly Architects alongside solar glare experts Loisos + Ubbelohde. Once planning consent is granted, the refit project, expected to cost less than £10m, should take around six months to complete.

February 13, 2014

New BIFM professional standards give FMs yet more career choices

by Sara Bean • Facilities management, News

Unlike HR, which is wholly represented by the CIPD, FM continues to offer a choice of professional bodies. RICS boasts it is the only one that gives FMs the opportunity to achieve Chartered Status, something which the British Institute of Facilities Management (BIFM) is yet to offer. The BIFM has now announced the launch of a set of standards to “form a global competence model for the profession”. The Facilities Management Professional Standards its says, can be used to benchmark skills, knowledge and competence for those working at all levels in the FM profession. While RICS positions itself as the preferred route for a strategic facilities management career, the BIFM competences are intended to define each level in an FM’s career, from a support role through to a strategic role. FMs then, are still faced with the choice, to follow one or both organisations. More →

February 13, 2014

No pay rise for a while? Get used to it, says the CIPD

by Mark Eltringham • News, Workplace

The Chartered Institiute of Personnel and Development has today released a report analysing the most sustained and severe fall in real wages since at least the Second World War, and warns that the decline will not be reversed until there is a substantial improvement in the UK’s productivity. The report is accompanied by new survey data showing many employees expect pay rises in 2014 to be below inflation – a repeat of their experience in 2013. ‘Have we seen the end of the pay rise?‘, which is the third in a series of four Megatrends surveys exploring the future of work and the economic challenges which lie ahead, examines the effects of average weekly earnings that are now between 7.8 percent and 10.2 percent lower in real terms than they were five years ago, in January 2009, leading to a sustained squeeze on household finances.

February 13, 2014

Why do we bother going to work? Good question.

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace

While the UK Government continues to explore new ways of getting people back to work more quickly following (or even during) illness, there are a number of counterpart questions that they continue to fastidiously ignore, one of which is ‘why bother?’. We might all ask ourselves that from time to time, whether petulantly or as a pressure-relieving alternative to ramming a co-worker’s head through a window or a laptop in a dumpster. But there are also reasons to raise the question coldly, rationally and with full awareness of all the facts, not least when it comes to assessing the increasing cost of going to work in the first place. Put simply, for many people it makes little or no financial sense to go to work.

February 12, 2014

Government BIM target ‘unachievable’, claim construction industry experts

by Mark Eltringham • Architecture, Facilities management, News, Property

The majority of building industry experts surveyed by law firm Pinsent Masons believe that one of the key UK Government target for the uptake of Building Information Modelling is now unachievable due to unfit contracts and the lack of a collaborative approach between clients and builders. The Government had hoped that all central Government construction projects would achieve BIM Level 2 by 2016. But according to the new report, nearly two thirds (around 64 percent)of the 70 people surveyed claimed it was impossible for the target to be met. ‘Level 2’ refers to a collaborative 3D setup in which all project information, documents and data are electronic with fully integrated software and interfaces.

February 11, 2014

Mental illness costs the UK economy £70 billion each year, claims OECD

by Mark Eltringham • Knowledge, News, Workplace

According to a new report from the Organisation for Economic Co-operation and Development (OECD), issues related to mental health cost the UK around £70bn every year in lost productivity, benefit payments and spending on healthcare. The OECD’s Mental Health and Work report is an international initiative which has already produced reports over the last year exploring related issues in Belgium, Denmark, Norway, Sweden, Switzerland and now the UK. Forthcoming reports are due later this year for Australia, Austria and the Netherlands. The new UK report calls for employers to adopt better policies and practices to help people cope with mental health issues.

February 10, 2014

Architects should accept that other people do have a right to an opinion

by Mark Eltringham • Architecture, Comment, Facilities management

All professions tend to wallow in a mire of their own existential angst, perpetually complaining that they are misunderstood, undervalued and misrepresented. But any members of the human resources, facilities management or other professions which come across as habitually concerned about their role, public image, direction or esteem in which they are held might want to contrast their situation with that of the UK’s architects. This is a profession that wrestles not only with the common professional gripes, but also with what it perceives as a fall from public grace coupled with falling fees and complete disdain for what muggles – non-architectural folk – think. And all in a country in which literally anybody is allowed to design buildings.

February 7, 2014

Looming resource constraints go way beyond carbon, warns the Carbon Trust

by Sara Bean • Environment, Facilities management, News

Sustainability in business must expand to meet future demands on resources. These constraints will go way beyond energy management, but include water, waste and land-use; for example there could be a 40 per cent gap between available water supplies and water needs by 2030, and some critical materials could be in short supply as soon as 2016. Organisations that adapt their business models by assessing their exposure to such resource constraints can identify how to manage these risks and exploit commercial opportunities. In turn this will improve efficiency, strengthen long-term resilience, and drive business returns. So says the Carbon Trust’s new report, Opportunities in an resource constrained world, which has profiled four of its customers: Whitbread, BT, Stagecoach, and Bord Bia and sets out some of the steps they have taken on sustainability. More →

February 6, 2014

Guidance from GCHQ suggests that Windows XP is no longer secure

by Mark Eltringham • Flexible working, News, Technology

Working from home to avoid the tube strike or weather-related travel chaos? Well, the perils associated with working from home may be more complex than contending with poor time management, feelings of isolation and a propensity to gain weight and neglect personal hygiene. The UK’s Government Communication Headquarters (GCHQ) is advising that all public sector staff who are still using Windows XP at home should be denied access to networks. By extension we can conclude that it’s not safe for anybody to be running the old yet still commonplace operating system after Microsoft announced it was withdrawing support from the 8^th April despite the fact that over a third of all PCs worldwide still use Windows XP.