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May 29, 2014

What is expense management costing you and your business?

Time is money. That’s why organisations are placing an ever-growing emphasis on improving productivity and streamlining administrative processes to encourage employees to focus on value-added activities. So I’m staggered by how many otherwise forward-thinking companies are still reliant on old-fashioned, paper-based expense management processes. Expenses are an obvious time-sink for claimants themselves and is often portrayed as a dull task; but badly managed expense processing costs employees and businesses money. A survey conducted by Access aCloud has discovered that employees are losing £45 a year owing to interest charges due to the waiting period of reimbursement – with a collective £2.1 billion lost by 46 million workers each year. In the UK, the average waiting time for expenses to be paid is 3.3 weeks. However, the survey revealed that over 20 per cent of people spend 6.3 weeks chasing their employer for their claims to be paid. More →

May 27, 2014

A third of UK workers would welcome a digital assistant to free up their time

by Mark Eltringham • Comment, News, Technology

A vision of the present. © Pixar Studios

In the 2008 Pixar film WALL-E, humans have fled the planet they have destroyed in an orgy of garbage-generating mass-consumerism and been reduced to morbidly obese, sedentary lumps living vicariously through screens and whose every need is catered for by the machines around them. Well, they say the best science fiction is really about the present day and sure enough, it appears that many of us are perfectly happy with the idea of suckling at the galvanised teat of a robot overlord. A new survey carried out by ClickSoftware claims that a third of UK employees would welcome the idea of having a personal digital assistant to help them carry out everyday tasks. Over half (58 percent) hope that intelligent apps will take on at least a tenth of their workload in the future, especially those tasks considered mundane and repetitive such as administration, work scheduling and planning journeys.

May 20, 2014

Trust in ethical behaviour is linked to the size of the business, claims report

by Mark Eltringham • Architecture, News

The larger the firm the less likely it is to trust its employees to behave ethically according to a new report from the Association of Accounting Technicians. The research also found that UK’s most ethical businesses are small architectural practices. According to the research, conducted by Opinion Matters on behalf of AAT, only 37 per cent of SMEs trust their staff to do the right thing compared to 66 per cent of microbusinesses. The report also found that firms in the architectural sector have more faith in the ethical decision making of their employees and are more concerned about the ethical behaviour of suppliers than in any other industry. Interestingly, the report highlights the fact that, as the number of employees increases, businesses are more likely to dedicate a member of staff dedicated to fostering ethical behaviour and have a formal code of conduct.

April 30, 2014

CoreNet issues phase one of road-map to zero energy buildings

by Sara Bean • Environment, Facilities management, News, Property

CoreNet Global and the Rocky Mountain Institute have issued new guidance that lays out a framework for corporations to better manage their energy usage. According to Next Generation Energy Management, corporations have made progress in energy management and performance since 2007 when CoreNet Global and RMI first collaborated on this topic. Over two-thirds of corporations now have a sustainability agenda and staff as well as energy management plans, and nearly half have dedicated energy managers, a position that was only just emerging in 2007. However, research indicates that in many cases, these efforts have plateaued, so the new report is designed as Phase One of a road map toward the goal of net-zero buildings, in which buildings use the same or less energy than they generate through the use of renewables such as solar and wind power. More →

April 23, 2014

3XN chosen as preferred partner to design new Olympic HQ

by Sara Bean • Architecture, News

3XN is also designing the DreamCenter

Danish firm 3XN has been chosen by the International Olympic Committee (IOC) as its preferred architectural partner for the design of the new IOC headquarters. It will be located on a 24.000 square metre site on the banks of Lake Geneva to provide an ‘Olympic campus’ of administrative buildings for 500 employees. The IOC announced its intention last year to regroup all its staff, currently spread throughout Lausanne at a number of sites; arguing a new HQ would result in substantial savings in rental fees, increased working efficiency and energy conservation. If the project, which is dependent on discussions and decisions with the relevant Swiss authorities goes ahead, it will add another building to a number of projects by 3XN for big international organizations such as the DreamWorks Animation DreamCenter complex [pictured] and the United Nations. More →

March 25, 2014

Robotic managers likely to lack empathy and forget ethics, claims CMI report

by Mark Eltringham • Workplace

A new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and do not fully consider the moral consequences when they take decisions, which is 28 percent higher than the general population. The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

March 20, 2014

CIBSE’s new website inspired by iconic new City of London building

by Sara Bean • Company news, Facilities management, Property

5 Broadgate in the City of London

The look and feel of the Chartered Institution of Building Services Engineers’ (CIBSE) new website, which was unveiled this week, has been inspired by a building. According to CIBSE the modular, precise design of 5 Broadgate, designed by Make Architects is echoed in the modern new design, improved user navigation and optimisation for mobile and smart devices of its new website. 5 Broadgate, the new City headquarters for financial services firm UBS, is a 700,000 sq ft, 12 storey building based on a single block form, featuring deep reveals to windows and openings that are designed to add to its overall feeling of substance. The new building will include up to four trading floors, each able to accommodate approximately 750 traders, allowing UBS to consolidate its London trading operations into one building, when fully occupied in 2016. More →

March 14, 2014

Might a lack of joined-up thinking undermine UK high-tech ambitions?

by Mark Eltringham • Comment, News, Property, Technology

Old Street: the UK’s tech epicentre

Over the past week both Prime Minister David Cameron and London Mayor Boris Johnson have offered up visions of economic success founded on new technology. Yet, as the CBI points out in a new report pinpointing the dearth of talent needed to make such dreams a reality, politicians often appear to ignore the realities of a situation. In its new report, Engineering our Future, the CBI calls for significant action to make a career in the key disciplines of science, technology, engineering and maths more attractive and easier to pursue. The report points out that these are the skills needed to underpin the Government’s stated focus on the tech, environmental, engineering and manufacturing industries that will shape the country’s future and is calling for a cut in tuition fees, new courses and inter-disciplinary qualifications to allow those skills to flourish.

March 6, 2014

Business continuity report confirms technology still biggest threat to firms

by Mark Eltringham • News, Technology

Forget the recent UK floods. When it comes to risks to their businesses, it’s still tech that keeps business leaders awake at night, according to the latest annual Business Continuity Institute Horizon Scan report. Technology related threats continue to rank higher than natural disasters, security and industrial action according to the report which gauges the threats that organisations consider to be their biggest concerns. Nearly four-fifths of business leaders fear that an unplanned technological event, cyber attack or data breach will harm their business. Nearly three quarters (73 percent) consider malicious attacks through the Internet a major threat that needs to be managed closely, while nearly two-thirds (63 percent) think that social media remains a challenge. Meanwhile, one of last year’s threats – supply chain resilience – dropped out of the top ten completely.

February 24, 2014

CIPD calls for a budget to address decline in UK productivity

by Sara Bean • News, Workplace

The CIPD has urged the Chancellor to focus on delivering a “Budget for Productivity” when he delivers his 2014 Budget on 19 March. The employment body has today put forward a package of proposals which call for labour market inclusion and the development of more productive, inclusive, and engaging workplaces. It is calling for a fundamental review of UK skills policy, together with a new focus on the workplace, the nature of jobs for the future, and how skills are being utilised. This, the CIPD argues, is critical if the necessary leap in productivity is to be delivered to boost real wages. A recent CIPD report found that already weak UK productivity has worsened as a result of a slow-down in job turnover during the recession and an extraordinary run of hiring that has preceded the recent return to growth. More →

February 24, 2014

London conference debates international office measurement standard

by Sara Bean • Facilities management, News, Property

The implementation of an international property measurement standard for offices (IPMS for Offices) moved forward last week when a group of leading professional bodies from across the world met at RICS’ HQ in London. The two-day meeting (20-21 Feb 2014) brought together representatives from many of the 31 member organisations of the International Property Measurement Standard Coalition (IPMSC), who discussed plans for the launch and implementation of IPMS across international real estate markets. A rise in cross-border property investment and expansion by global corporate occupiers has exposed the difficulties that can arise when dealing with differing national and local measurement practices. The first of its kind, IPMS seeks to standardise the way office space is measured around the world. More →

February 13, 2014

New BIFM professional standards give FMs yet more career choices

by Sara Bean • Facilities management, News

Unlike HR, which is wholly represented by the CIPD, FM continues to offer a choice of professional bodies. RICS boasts it is the only one that gives FMs the opportunity to achieve Chartered Status, something which the British Institute of Facilities Management (BIFM) is yet to offer. The BIFM has now announced the launch of a set of standards to “form a global competence model for the profession”. The Facilities Management Professional Standards its says, can be used to benchmark skills, knowledge and competence for those working at all levels in the FM profession. While RICS positions itself as the preferred route for a strategic facilities management career, the BIFM competences are intended to define each level in an FM’s career, from a support role through to a strategic role. FMs then, are still faced with the choice, to follow one or both organisations. More →