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Flawed organisational design thinking continues to hold businesses back

Flawed organisational design thinking continues to hold businesses back

organisational designThe Josh Bersin Company, a research and advisory company focused on HR and workforce trends and issues, has revealed new research which claims to show how organisational design has a direct relationship to the ability of any business to prepare and scale for the future. The study concludes that traditional approaches to organisational design, usually centred around job roles and reporting structures, are holding companies back and in some cases, exacerbating current and future talent challenges. More →

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Four day week now more attractive thanks to pandemic

Four day week now more attractive thanks to pandemic

four day weekThe COVID-19 pandemic, lockdowns and shift to remote working has had a significant impact on organisations’ attitudes towards a shorter working week, new research from Henley Business School has revealed. The longitudinal study found that 65 percent of UK businesses surveyed are now implementing a four-day working week for some, or all, of their staff, compared with 50 percent who answered a similar survey carried out by Henley in 2019. More →

Nearly three quarters of people have ignored mental health to continue working

Nearly three quarters of people have ignored mental health to continue working

mental healthMore than 7 in 10 UK employees have pushed through a mental health struggle to avoid taking time off work in the past three months, according to a new report by BetterUp Labs. Over half (59 percent) also reported that they’d had to push through a physical health struggle, suggesting there is widespread hesitation about stepping away  from work to take time to recover. The report also claims that over a quarter (26 percent) of respondents have or have had a mental wellbeing condition, with 30 percent of women and 21 percent of men reporting this. More →

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design ShowWith 12 months to go, ‘Destination Workplace’ has been unveiled as the theme for the second edition of the Workspace Design Show. Taking place at London’s Business Design Centre on 27-28 February 2023, the Workspace Design Show will once again be bringing together the entire commercial interiors community to discover and discuss tomorrow’s workspaces. The Workspace Design Show has announced  the members of an advisory board and is also launching an Amsterdam counterpart. The Amsterdam show will have a special focus on bringing UK exporters an opportunity to sell to the Benelux market. More →

Workplace apps make it difficult for people to switch off

Workplace apps make it difficult for people to switch off

workplace appsA new survey claims that workers with access to workplace platforms and apps on their personal devices check notifications more regularly out of office hours than those without access. The Digital Detox survey, conducted by Just Eat for Business, claims to uncover workers’ habits towards breaks and computer use, focusing on screen time. The study also includes expert comments on the mental impact of skipping breaks, and offers advice on how to combat it. More →

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

wellbeing, skills, diversityNew analysis of FTSE 100 annual reports finds that while workforce reporting has improved in the past two years, the quantity and quality of disclosures still varies significantly and remains very poor in places. The new report, How do companies report on their ‘most important asset?, from the CIPD, the PLSA and Railpen, analysed the quality of workforce disclosures in the 2021 annual reports of FTSE 100 companies against seven key themes: Workforce cost and composition; employee relations and wellbeing; reward; voice; skills, capabilities and recruitment; and response to COVID-19. More →

Active commuting should be part of ESG strategy, says BCO

Active commuting should be part of ESG strategy, says BCO

active commutingPutting active commuting at the heart of ESG policies can shift commuters towards more sustainable forms of travel, improve individual health and wellbeing and help companies cut carbon emissions, new research from the British Council for Offices (BCO) has found. A new BCO research report, The Market Cycles II examines the rise of cycling in the UK over the past five years and its impact on office specifications. The report highlights that this period has seen an increase in cycling activity in the UK, with a particularly sharp rise in the past two years as the COVID-19 pandemic has caused a shift in travel habits, and a rise in active commuting. More →

Working outside ‘traditional hours’ can harm motivation, say researchers

Working outside ‘traditional hours’ can harm motivation, say researchers

working outside traditional hoursWorking outside traditional hours, and checking in at all hours of the day, night, weekends, and holidays, is not necessarily beneficial for the 21st-century workforce, according to new research from the London School of Economics and Political Science (LSE) and Cornell University. The researchers address the issue of working ‘out of hours’ in the paper, “Working During Non-Standard Work Time Undermines Intrinsic Motivation,” published in Organizational Behavior and Human Decision Processes. They set out to examine the motivational consequences of studying and working outside of traditional hours, such as weekends and holidays, among employees and college students. More →

What really happens when we start using offices again?

What really happens when we start using offices again?

officesShould I stay or should I go? – we have all faced that dilemma in recent weeks with our offices opened by hopeful employers versus the enticement of a warm kitchen, fresh coffee and swerving a long commute also on offer. It is a decision we are all having to make and, which seems loaded with potential, previously unimagined outcomes. More →

Britain’s workplace wellbeing champions crowned at national awards

Britain’s workplace wellbeing champions crowned at national awards

wellbeing awardsThe organisations and businesses leading the way in promoting their employees’ wellbeing have been honoured in a brand new awards series. The Great British Workplace Wellbeing Awards were founded last year by the Great British Entrepreneur Awards team and industry specialists Wellity Global to recognise the inspiring response of employers across the UK to the ongoing wellbeing and mental health crisis amongst the working population. More →

The nature of work has changed permanently for many people, new report claims

The nature of work has changed permanently for many people, new report claims

nature of workThe pandemic has changed the nature of work, which offers opportunities for organisations to adopt more considerate and efficient work practices as offices reopen. The latest study to come to this conclusion has been published by the University of Southampton and funded by the Economic & Social Research Council (ESRC). The research considered the longer-term implications of working from home and which new working practices should remain and be encouraged. Its findings offer lessons from lockdown that will guide organisations as they seek to make hybrid working a success. More →