November 22, 2023
Business leaders who screw up struggle to own up and learn from their mistakes
Leaders making mistakes can be costly not only to the organisation, but also to their own job security, which makes it difficult for them to admit when there’s been an error. However, new research from emlyon business school shows that there are some techniques CEOs can use to frame these mistakes, in order to ensure they keep their jobs, but also make changes in their organisation. When there is this clear trade-off between admitting a mistake and potentially losing power and control in the organisation, it is important that CEOs use their language effectively to create a safe space for themselves in the organisation – but how can they do so? (more…)







Way before the lockdown rewired the whole events scene in cities around the world, I was given a task by an old, now departed, friend. He wanted to explore the possibility of creating something like Clerkenwell Design Week in Manchester. The obvious problem was that, for some of its historic parallels, Manchester isn’t Clerkenwell and it certainly isn’t London. What it particularly lacked for this type of event was a hothouse of office design showrooms sharing space with a youthful community of architects and designers. The ecosystem for such an event didn’t really exist in the same way. 
Mark Eltringham is joined for a glass of red wine (or two) by Esme Banks-Marr of BVN architects and Jo Sutherland of Magenta. They discuss the joys of shared space, when people should tell AI to FO, the limits of workplace design, how to create a great culture wherever people work and much more. 


And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed 
For many people, a large portion of the day is spent at the workplace. In fact, the average person will spend 90,000 hours at work over a lifetime. The Covid-19 pandemic saw the typical ‘workplace’ setting change for many people, after businesses around the globe were forced to adjust to a ‘work-from-home’ model. Now, three years later, we are starting to see more employees return to the office, with large corporations including JPMorgan, Chase, Apple and Google all announcing plans to bring their workers back to base. 








In the first of a new series of news-based podcasts, I catch up with Chris Moriarty, the co-founder of Audiem and much besides. Over a glass of gin and tonic, we discuss the AI Safety Summit and the proclamations of imminent doom that came before and after it. We also talk about the covid inquiry and the toxic workplace culture it exposed as an intriguing subplot. 

November 24, 2023
The final word on… workplace trends
by Mark Eltringham • Comment, Flexible working, Workplace design