The 2024 edition of the Edelman Trust Barometer claims to expose a rift on the subjects of AI and innovation that has become a new factor in the polarisation of societies. Respondents, by nearly a two-to-one margin, feel innovation is being poorly managed; this is true across age groups, income levels, and gender, and in both developed and developing countries people are more likely to say innovation is poorly managed than well managed. Innovations have also become politicized, especially in Western democracies where right leaning individuals are far more likely than those on the left to reject them; the biggest differences between those on the right and left are in the U.S. (41 points), Australia (23 points), Germany (20 points), and Canada (18 points). More →

A new report from the Workforce Lab at Slack sets out to explore how office-based workers think about artificial intelligence and how they are using it in their jobs. The poll of 10,000 people suggests that  the adoption of AI tools in the workplace accelerated by 24 percent over the last quarter, with one in four office-based workers reporting they have tried out the tech for work as of January 2024, compared with  one in five as of September 2023. And 1 in 3 desk workers have used automation tools in their job. More →

AI-focused roles now make up 27 percent of all tech jobs being advertised in the UK, according to a new report from Thomson Reuters. An analysis of 6,073 live tech roles advertised online in January 2024 found that 1,652 roles fundamentally required AI skills. Demand for talent with relevant skills has boomed in the last year with the rise of generative AI tools offering significant boosts to productivity and efficiency in the workplace. More →

With over a third (36 percent) of workers concerned about the impact of technological changes and what this might mean for them, a new report from Virgin Media O2 Business claims that many people believe new tech will offer them a better work-life balance. According to the report, the pandemic accelerated remote and hybrid work, mostly benefitting desk-based workers. Meanwhile, deskless workers like teachers, nurses and engineers saw limited long-term change despite many organisations comprising both types of workers. More →

According to Owl Labs’ annual State of Hybrid Work Report, 32 percent of employees believe that AI will help them do their jobs more efficiently, while a further 22 percent think AI will create new jobs allowing their teams to grow. However, uncertainty around AI regulation and safety is causing ‘AI anxiety’ to grow, with nearly 1 in 5 UK workers (17 percent) concerned that AI will steal their jobs. A further 19 percent are worried that AI has the potential to create new ethical issues in the workplace. More →

While the use of AI tools in the workplace is rapidly increasing, many organisations are lagging in providing guidance and training in the use of these technologies, according to  new survey commissioned by Ricoh Europe. This governance gap comes amidst growing interest within companies to implement automation solutions. The poll of 6,000 workers across Europe, conducted by Opinium, suggests there is a gap between workers’ use of emerging technologies and organisations’ efforts to support and manage that usage. More →