Search Results for: empathy

Embracing emotion and empathy to drive us beyond this crisis

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

The far reaching impact of empathy in the workplace

The far reaching impact of empathy in the workplace

The average career length is 50 years, and according to Gallup’s State of The Global Workplace report, during this time only 1 in 10 people are actively engaged. This illustrates that within the current landscape there is a need for companies to actively pursue strategies to better engage their employees. Embedding empathy in working culture is one way of achieving actively-engaged workers but it also has the added benefit of increasing productivity and business growth. This was revealed by a piece in the Harvard Business Review, which highlighted the top ten most empathetic companies outperformed the bottom ten by at least 50 percent in productivity, earnings and growth. More →

Robotic managers likely to lack empathy and forget ethics, claims CMI report

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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The brain builds its sense of self from the people around us

The brain builds its sense of self from the people around us

We are highly sensitive to people around us. As infants, we observe our parents and teachers, and from them we learn how to walk, talk, read – and use smartphones. There seems to be no limit to the complexity of behaviour we can acquire from observational learning. More →

A bit of alien thinking on coffee and some other BS

A bit of alien thinking on coffee and some other BS

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →

Bosses need to get their priorities right, say office workers

Bosses need to get their priorities right, say office workers

A new poll carried out in the US and UK claims that almost all office workers (93 percent) believe business leaders’ priorities need to shift in the current economic climate. the traditional role of leadership – as the future priority. The proportion is 98 percent of those aged 18-24. The study, Work Remastered, surveyed more than 1,000 office-based workers across the UK and the US and was carried out by consultants United Culture. More →

Sally Gunnell OBE champions cancer charity Cancer Support UK

Sally Gunnell OBE champions cancer charity Cancer Support UK

Olympic Champion and Health and Wellbeing advocate, Sally Gunnell OBE has announced that she will be supporting national cancer charity Cancer Support UKOlympic Champion and Health and Wellbeing advocate, Sally Gunnell OBE has announced that she will be supporting national cancer charity Cancer Support UK. Gunnell’s work with Cancer Support UK will focus on helping the charity achieve its mission to help those impacted by cancer in the workplace. More →

Instilling company culture across geographic divides

Instilling company culture across geographic divides

Instilling company culture across geographic divides is the key to working with globally distributed teamsCompany culture is one of the most fundamentally important facets of the modern workplace. In the last year, it has been identified as an important factor for 46 percent of job seekers, while 88 percent found it at least relatively important, and 15 percent of job seekers have declined a job because of the company’s culture. Due to the wide breadth of employees in large global companies, everything from time zones and language barriers to country culture and local business norms can create sticking points. For professionals at corporate headquarters responsible. More →

Artificial intelligence will boost short term headcount, claim half of employers

Artificial intelligence will boost short term headcount, claim half of employers

More than half (54 percent) of Britain’s employers expect Artificial Intelligence (AI) technologies will have a positive impact on their staff headcount over the next two yearsMore than half (54 percent) of Britain’s employers expect Artificial Intelligence (AI) technologies will have a positive impact on their staff headcount over the next two years, according to a survey by Experis, a part of ManpowerGroup.  The survey of 2,000+ British employers also suggests that more than two thirds (69 percent) of businesses expect AI tools and technologies – including ChatGPT, Machine Learning and Virtual Reality – to have a positive impact on upskilling and reskilling, as well as on employee training (68 percent). 67 percent of British organisations anticipate a positive impact on employee engagement because of AI technology, and 60 percent think it can positively impact the onboarding process too. More →

What are the main issues that stop people embracing change?

What are the main issues that stop people embracing change?

Taking a people centric approach means looking at resistance to change through a different lens.Many times we talk about resistance – the resistance to change – how we manage it, the reluctance of having to deal with it, the disruption it causes either positively or negatively.  But rarely do we talk about why people are resisting – what is driving the resistance. More →

The current issue of IN Magazine plus a special edition of Works

The current issue of IN Magazine plus a special edition of Works

Here's the new digital edition of IN magazine, a printed magazine written, illustrated and designed by humans (and one AI)We learned recently that our website is one of the many that has been used to train Google’s AI, the very thing that would supplant us. We’re not alone in that of course, but we are flattered and appalled to discover we are fairly high up the list, so obviously doing something right as far as Google is concerned. Advertisers and sponsors, please contact us in the usual way. Anyway, never mind that bollocks, here’s the new digital edition of IN, a printed magazine written, illustrated and designed by humans (and one AI).  More →

Getting back to basics in The Great Workplace Conversation

Getting back to basics in The Great Workplace Conversation

There’s nowhere near enough talk about our base instincts in the Great Workplace Conversation.There’s nowhere near enough talk about our base instincts in the Great Workplace Conversation. Objectively speaking, we remain relatively highly evolved, communal and intelligent primates. And so we are driven by things we like to admit to – love, empathy and the Golden Rule. But also things we don’t care to admit to in quite the same way – status, jealousy and self-interest. More →