Search Results for: empathy

Embracing emotion and empathy to drive us beyond this crisis

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

The far reaching impact of empathy in the workplace

The far reaching impact of empathy in the workplace

The average career length is 50 years, and according to Gallup’s State of The Global Workplace report, during this time only 1 in 10 people are actively engaged. This illustrates that within the current landscape there is a need for companies to actively pursue strategies to better engage their employees. Embedding empathy in working culture is one way of achieving actively-engaged workers but it also has the added benefit of increasing productivity and business growth. This was revealed by a piece in the Harvard Business Review, which highlighted the top ten most empathetic companies outperformed the bottom ten by at least 50 percent in productivity, earnings and growth. More →

Robotic managers likely to lack empathy and forget ethics, claims CMI report

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

More →

Most people are happy for AI to inform decisions about work, CIPD claims

Most people are happy for AI to inform decisions about work, CIPD claims

To coincide with National Productivity Week, a CIPD poll suggests that almost two thirds of people (63 percent) would trust artificial intelligence (AI) to inform - but not make - important decisions at workTo coincide with National Productivity Week, a CIPD poll suggests that almost two thirds of people (63 percent) would trust artificial intelligence (AI) to inform – but not make – important decisions at work. According to the poll of over 2,000 people, over a third (35 percent) wouldn’t trust AI to make important decisions at work, preferring to use human intelligence. Just 1 percent of respondents would trust AI to make important work decisions. More →

Here’s how to support neurodivergent employees at work

Here’s how to support neurodivergent employees at work

Neurodivergent employees can offer many benefits to businesses. Employers should focus on retaining this talentBusinesses have much to gain from neurodivergent employees. According to a recent Deloitte report “teams with neurodivergent professionals in some roles can be 30 percent more productive than those without them”. Benefits of neurodivergent individuals to the workplace – according to the CIPD, range from “problem-solving, to creative insights and visual spatial thinking.” More →

These are very early days in our relationship with Generative AI

These are very early days in our relationship with Generative AI

The future of Generative AI in the workplace isn’t about replacing humans – it’s about enhancing what we do best.The launch of ChatGPT in late 2022 marked a milestone moment for artificial intelligence, bringing what was once a niche technology firmly into the mainstream. Suddenly, AI and especially Generative AI, wasn’t just the prerogative of data scientists and tech developers. It was a feature in everyday conversations, a presence in business strategies, and a catalyst for innovation across industries. In the months since, platforms like Gemini and Perplexity have emerged, pushing the boundaries of what AI can achieve while expanding its role in the workplace. More →

The science and art of change management

The science and art of change management

 

change management, like potentially most professional roles, is actually split into two halves with one being science and the other being artWith all the talk about generative AI, the impact it will have on people, businesses and industries, I started to think what will be the impact on change management and particularly the role of a change professional? And I realised that change management, like potentially most professional roles, is actually split into two halves with one being science and the other being art. The science element is made up of the products that one can typically see/point to, like a change plan, stakeholder map, training plan, etc.  Whereas the art element is made up of what you can see as well, but only if you take the time to observe and notice the impact it has on environments, people, productivity, retention rates, etc. because it involves the people side of change. More →

You get what you give at the CoreNet Global Summit 2024 in Berlin

You get what you give at the CoreNet Global Summit 2024 in Berlin

CoreNet truly embraced its theme of ‘People Power’, emphasising the vital but often overlooked aspect of workplace strategy: connectionHave you ever attended a conference and been asked to gaze deeply into a stranger’s eyes for several minutes, standing just a metre apart in silence? No? Neither have I – until this September at the CoreNet Global Summit in Berlin. Gone are the days of handshakes and small talk. Today, it’s all about relationality, empathy, and hugging it out. For some, the summit’s emphasis on fostering human connections was a joyful opportunity to bond and share meaningful moments with fellow professionals. For others, it felt like being trapped in a never-ending therapy session nobody signed up for. More →

People are cautiously optimistic about the impact of AI and other tech

People are cautiously optimistic about the impact of AI and other tech

both employers and employees are optimistic about the impact new technologies, such as artificial intelligence (AI), augmented reality (AR) and virtual reality (VR) will have on their workplace – even though decision makers feel more optimistic than staffEmployers and staff are optimistic about impact of new technologies, despite uncertainty about safety according to a new British Safety Council survey. The YouGov survey commissioned by British Safety Council among 4018 UK employers and employees claims that both employers and employees are optimistic about the impact new technologies, such as artificial intelligence (AI), augmented reality (AR) and virtual reality (VR) will have on their workplace – even though decision makers feel more optimistic than staff. More →

Put on your own mask first: Leadership strategies for stress management and emotional resilience

Put on your own mask first: Leadership strategies for stress management and emotional resilience

It can be easy when we’re in high stress situations to think only about how the stress is affecting us.Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

How AI will transform the way we design and manage the places we work

How AI will transform the way we design and manage the places we work

The future of work is here. It's AI-powered, human-centered, and brimming with possibility. Are you ready to shape it?The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. More →

Supporting young cancer survivors in the workplace

Supporting young cancer survivors in the workplace

The growing number of people, especially young people, working with cancer creates a new challenge for HR leaders: are their organisation adequately supporting employees facing cancer? And what truly constitutes best practice in this context?Cancer rates in under-50s have surged by 24 percent since 1995, despite common misconceptions that it primarily affects older generations. With this alarming increase, more young professionals are being diagnosed and returning to the work in the midst of their treatment and recovery. The growing number of people, especially young people, working with cancer creates a new challenge for HR leaders: are their organisation adequately supporting people? And what truly constitutes best practice in this context? More →