June 2, 2020

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

May 31, 2019

The far reaching impact of empathy in the workplace

by Beverley Nicholas • Comment, HR

The average career length is 50 years, and according to Gallup’s State of The Global Workplace report, during this time only 1 in 10 people are actively engaged. This illustrates that within the current landscape there is a need for companies to actively pursue strategies to better engage their employees. Embedding empathy in working culture is one way of achieving actively-engaged workers but it also has the added benefit of increasing productivity and business growth. This was revealed by a piece in the Harvard Business Review, which highlighted the top ten most empathetic companies outperformed the bottom ten by at least 50 percent in productivity, earnings and growth. More →

March 25, 2014

Robotic managers likely to lack empathy and forget ethics, claims CMI report

by Mark Eltringham • HR

A new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and do not fully consider the moral consequences when they take decisions, which is 28 percent higher than the general population. The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

May 25, 2023

The current issue of IN Magazine plus a special edition of Works

by Mark Eltringham • Features, IN Magazine, News, Premium Content, Works Magazine

We learned recently that our website is one of the many that has been used to train Google’s AI, the very thing that would supplant us. We’re not alone in that of course, but we are flattered and appalled to discover we are fairly high up the list, so obviously doing something right as far as Google is concerned. Advertisers and sponsors, please contact us in the usual way. Anyway, never mind that bollocks, here’s the new digital edition of IN, a printed magazine written, illustrated and designed by humans (and one AI). More →

March 23, 2023

Getting back to basics in The Great Workplace Conversation

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

There’s nowhere near enough talk about our base instincts in the Great Workplace Conversation. Objectively speaking, we remain relatively highly evolved, communal and intelligent primates. And so we are driven by things we like to admit to – love, empathy and the Golden Rule. But also things we don’t care to admit to in quite the same way – status, jealousy and self-interest. More →

February 10, 2023

Working parents are resilient, and a resilient team is good for business

by Erin Eatough • Comment, Wellbeing

Last week, Parent Mental Health Day renewed our focus on working parents and their resilience, the ability to adapt to change, deal with stress, and foster optimism despite difficulty. From a business perspective, resilience is the way that employees recognise and respond to challenges as opportunities to develop rather than as a threat or setback. Resilience is an important skill for us all as we manoeuvre through life’s daily trials and it is particularly important for working parents as we often juggle more responsibilities outside of the workplace. More →

December 22, 2022

How businesses can support employee wellbeing over a difficult festive period

by Louise Aston • Comment, Wellbeing

When we think about the festive period, the financial pressures that Christmas brings, amid rising energy bills and not having enough to eat shouldn’t be first and foremost on our minds. With thirty million people employed by businesses in the UK, that is a huge number of employees who could benefit if employers acted now to support them and their wellbeing. This winter has been extremely challenging for many people across the UK. And for the first time since 2009, the UK is in recession. More →

December 12, 2022

BW showcases new Design and Build service

by Freddie Steele • Company news, Workplace design, Works Magazine

BW: Workplace Experts has added to its expertise in fit out with a new design and build (D&B) service. BW Design and Build extends the company’s service portfolio, encompassing a pool of resources that are now able to design and deliver from within. This forms part of the firm’s commitment to ongoing and dynamic investment in supporting future client relationships. It is also in line with BW’s three layers: Innovation, Diversity and Net Zero, launched last year as part of its Purpose Report. More →

November 30, 2022

Cost of living will become biggest challenge for HR over the next year

by Neil Franklin • HR, News

A new poll from employment law and HR consultancy firm, WorkNest, claims that 70 percent of HR professionals believe that the cost of living will be their most significant challenge for 2023. This was closely followed by retention (69 percent) and recruitment (55 percent). A third of those questioned also see skills shortages (34 percent) as a significant HR challenge next year, and employee engagement (24 percent). More →

November 3, 2022

Flexible working takes a step back in face of economic certainty

by Jayne Smith • Flexible working, News

As economic storm clouds gather, the flexibility and freedoms introduced during the pandemic that employees benefited from are now at risk according to a new study conducted by LinkedIn. It claims that in the UK, the current economic and business climate is causing concern among business leader that companies will be forced to wind back progress on important areas of working life such as flexible working (75 percent), skills development (76 percent), and employee wellbeing (83 percent). More →

October 12, 2022

People going back to basics in terms of what they want from work

by Neil Franklin • Flexible working, HR, News, Workplace design

A new poll claims that growing economic uncertainty has forced employees to reprioritise what they want from their employers. People are increasingly interested in basics such as job security, a safe and comfortable workplace, salary and benefits, and a better workplace culture. The BCW Expectations at Work study [registration], which surveyed more than 13,000 people across five industries and 15 countries around the world, claims that one in two workers say they value the basics of job security (52 percent), workplace safety and comfort (50 percent), salary and benefits (49 percent) and workplace culture (48 percent) most out of 62 components across five dimensions of the employee experience. More →

October 5, 2022

Cancer Support UK introduces new course to support employees affected by cancer

by Neil Franklin • News, Wellbeing

If a work colleague told you they had cancer how would you respond? This scenario is fast becoming a reality, as by 2030 it is estimated that 1.5million people of working age will be living with cancer. The impact that a cancer diagnosis can have on an individual’s mental health is significant, yet 85 percent of employees with a cancer diagnosis want to carry on working. Knowing how to conduct a difficult conversation about cancer, and support those with cancer in the workplace, is at the heart of a new training programme – the Cancer Support Ambassador course – introduced by wellbeing experts Cancer Support UK. More →