Search Results for: employee experience

August 13, 2015

Left-handed employees face practical problems at work suggests research ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

The days of forcing left handed children to write with their right hand may be long over but according to new research launched today to mark the UK’s ‘National Left-Handers Day’, a large proportion of UK employees experience problems at work because they are left-handed. According to a survey by CV-Library 12 percent of the working population is left-handed, which equates to over 4.5 million staff. Of those, 1 in 5 (over 852,000 people) face practical problems at work including conducting simple tasks, such as having to use right-handed scissors that don’t cut, to persevering with entire workstations being laid out incorrectly, making them difficult and uncomfortable to use. Yet the majority of UK employers (96.7 percent) don’t ask new employees if they are left-handed and only a quarter of businesses (25.4 percent) provide left-handed staff with specialist office equipment and stationery.

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March 27, 2015

Civil service addresses work conditions and careers of disabled employees

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

The UK Cabinet Office has published a report in partnership with Disability Rights UK to look at ways the Civil Service can better support the careers of its 27,000 staff with disabilities and health conditions. The report claims that ensuring that disabled employees ‘fulfil their potential makes basic business sense and would significantly enhance the Service’s performance.’ It claims that there has been some progress since the last report on the subject in 1998, but that barriers remain. Nearly 9 percent of civil service employees now claim to have a disability which is more than double the reported rate of 4.1 percent in 1998. The report identifies the underlying challenges and looks to share best practice. It notes that while there is strong commitment to disability equality from senior champions, this has not been translated into line manager action and cultural change.

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March 13, 2015

Employers warned of new office malady: ‘Invisible Employee Syndrome’

by Sara Bean • Flexible working, News, Workplace

While some workers might be happy to stay under the workplace radar, this lack of engagement does not benefit their employers. Now firms are being warned of a previously unrecognised malaise, Invisible Employee Syndrome, which occurs when employees ‘go dark’, disappear off the performance and talent radar, and intentionally or unintentionally become invisible to their employer. The survey cites a range of contributory factors, including inadequate engagement, poor communications, a lack of insights and broken HR processes and systems. The joint survey from HRMS provider Fairsail and HR Grapevine showed that 78 percent of respondents felt employees were poorly engaged. Many UK organisations are suffering from this ailment, which the research suggests is reducing productivity, sapping innovation, undermining competitiveness and fueling attrition.

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March 17, 2014

The engaged employee remains as elusive as ever, claims global Deloitte report

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

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March 3, 2014

‘Big Data’ is shaping the human experience within buildings

by Sara Bean • Environment, Facilities management, News, Technology

As the cost of implementation comes down, the same “Smart” technology that is harnessing the predictive power of “Big Data” to help solve congestion problems in cities is being more routinely deployed in buildings. The Changing Face of Smart Buildings: The Op-Ex Advantage, published by Jones Lang LaSalle, explains how bringing a Big Data analytics-based approach to facilities management can increase employee comfort, engagement and productivity; whether helping organisations adapt more readily to supporting flexible workplace practises or using sustainability as a hook for engaging employees. In one notable example; by adding smart building components to a major Empire State Building energy refit, real-time energy displays enable tenants to better monitor and control their energy consumption, and even compete with other tenants in the landmark building to achieve energy savings. (more…)

February 26, 2014

Not just about the money. Higher wages do not improve employee retention

by Sara Bean • News, Workplace

Employers that take a broader view of the employee experience beyond pay are more likely to retain talented employees. new research suggests. In a study of European economies by Towers Watson, countries with higher GDP growth tend also to have higher levels of employee attrition, The General Industry Compensation Survey Report findings also show little evidence to suggest that countries with high real-wage growth (i.e. salary increases minus inflation) are able to use that to secure higher levels of employee retention. The research proves that with the emergence of a strengthening employment market means employers will have to work harder to ensure that non-pay related benefits such as an attractive working environment and plenty of opportunities for career advancement are available to attract and retain talent. (more…)

June 24, 2013

UK and U.S. workers more likely to experience workplace bullying

by Sara Bean • Legal news, News, Workplace

The Coalition government has criticised “over-regulated” UK employment law, which it argues makes it difficult for employers to manage employees without risk of being sued for unfair treatment. Yet despite the perception that UK employees are overly-protected by employment regulations, a new global study of white collar bullying has revealed that workers are in fact more likely to experience bullying at the hands of their bosses if they work in the UK or the U.S. The country a company is based in has a direct effect on how much workplace bullying is accepted and the UK and the U.S. were among the countries with a “high performance orientation” valuing accomplishments, a sense of urgency and explicit communication. These countries, say the authors, may tolerate bullying if it is seen as a means to achieve better results. (more…)

March 15, 2013

Where flexible working employees really want to work? Starbucks.

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Leaving aside the fact that most surveys are designed to further the commercial interests of the firms that commission them, most offer a deal of insight into what drives people and organisations, some of it unwitting. Most telling are often the specific details that lift the veil on the motivations and attitudes of individuals. So it was with a recent survey from Overbury that headlined on the idea that poorly designed offices hamper creativity, but also contained a question that was answered in a way which suggested that the place most staff would like to work would be something akin to their local Starbucks.

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February 25, 2013

Employee burnout commonplace in third of UK companies

by Sara Bean • Legal news, News, Workplace

Burnout

Employee burnout is endemic within a third of UK organisations. According to new research from recruitment specialist Robert Half UK three out of ten (30 per cent) UK HR directors reported high levels of employee burnout, which rises to more than a third (35 per cent) for those in London and the South East and publicly listed companies. Two thirds (67 per cent) of UK HR directors cite “workload” as the primary reason for employee burnout, although this figure rises to three quarters (75 per cent) for large and 73 per cent for public sector companies. (more…)

July 22, 2026

Are we designing workplaces around evidence or assumption?

by Peter Jones • Comment, Facilities management, Property, Workplace design

A sudden, intense summer heatwave does more than test a building’s cooling systems; it exposes just how difficult workplace management has become across Europe. During these spikes, employees rethink their commute, meeting rooms fill and empty at different times, quieter corners suddenly become more attractive places to work, and facilities teams work hard to keep buildings comfortable while managing rising energy demands. While these changes may only last a few days, they serve as a useful reminder that workplaces are far more dynamic than we often give them credit for. People no longer use offices in the same way every day, every week or every season, yet many of the decisions shaping the future of our workplaces still assume that they do. (more…)

July 9, 2026

Most organisations are investing in AI. Far fewer are preparing leaders for it

by Adrian Seligman • AI, Comment

The gap between AI adoption and leadership readiness is becoming one of the defining challenges facing organisations today. According to Gallup’s latest State of the Global Workforce report, only one in five employees believe their manager actively supports their team’s use of artificial intelligence, while just one in four say their organisation has communicated a clear strategy for integrating the technology into work. While investment in AI continues to accelerate, leadership capability is struggling to keep pace. Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value. (more…)

July 8, 2026

AI can automate work, but it can’t automate trust

by Michael Vavakis • AI, Comment, Technology

Businesses are moving quickly to bring artificial intelligence into the workplace, exploring how it can support everything from recruitment and workforce planning to performance management and employee services. Employee confidence in this technology, however, is struggling to keep up. Research suggests only 46 percent of people say they trust AI systems, while almost a third (31 percent) of employees are concerned they could be replaced by the technology. (more…)