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Video: reimagining work to help people become happier and more productive

Video: reimagining work to help people become happier and more productive

by • Comment, Events, Facilities management, Technology

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Most companies are engaged in an attempt to help employees become happier, more productive and – yes –fitter at work. Firms do this because they are nice people or in the commercial interest of the business, or both. The problem is they are not doing it with a fixed set of criteria. Not only do they have to cope with changing commercial and economic conditions and legislation, they have to do it while the very nature of work evolves rapidly and in very different ways for different organisations. This is not so much like somebody moving the goal posts as it is like one of those games on It’s A Knockout where a contestant tries to do something while other people are shaking the platform they are standing on, squirting them with water, running into them, hitting them with things and yanking them back with ropes.

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Business leaders’ taskforce presents Govt with bright ideas to cut EU red tape

by • Legal news, News, Workplace

Cut EU red tape, advises influential business leaders' taskforce A Government-appointed taskforce, which comprises six leading business figures, including M&S Chief Executive Marc Bolland, and Kingfisher CEO Ian Cheshire has presented the Cabinet with 30 ways of cutting back EU regulations that it says are holding back European businesses. According to the report, ‘Cut EU red tape’, the EU should promote enterprise and boost growth by sweeping away “poorly understood and burdensome rules and preventing similarly pointless legislation in the future”. The proposals, which followed a consultation with 100 businesses across Europe, says that cutting unnecessary and time-consuming health and safety regulations could save EU businesses around €2.7 billion, while reforming employment law would free up firms to create more jobs. (more…)

More employers than ever introduce some kind of flexible working pattern

by • Flexible working, News, Workplace

More employers than ever introducing some kind of flexible working patterns

Disenchantment with flexible working appears to be ongoing in the tech sector, with a recent report revealing that computing giant HP is following Yahoo’s lead by quietly discouraging staff from working from home. However, more employers than ever are attaching growing importance to making at least some changes to working patterns as a means of managing rising long-term absence levels. In the annual CIPD / Simplyhealth Absence Management, the number of employers introducing small changes, such as later start times, has increased by 20 per cent in the last year alone. Over 70 per cent of organisations report a positive impact on employee motivation and employee engagement, while a further 46 per cent are using flexible working options to support employees with mental health problems. (more…)

European business leaders join forces to target depression in the workplace

by • News, Workplace

Stress

Mental health campaigners’ efforts to persuade employers to combat mental ill health at work took a significant step forward today when, for the first time, senior European executives from a group of major employers, including BT Group, Barclays, and Unilever, came together to assess and address depression in the workplace. One in 10 employees in Europe is estimated to take time off work due to depression, which equates to more than 34 million people. The “Target Depression in the Workplace” initiative recommends concrete tools and resources that will enable company executives to better identify and support employees with depression, as well as promote good mental health at work. (more…)

Why the serviced office sector needs to put more effort into its customer service

by • Comment, Facilities management, Flexible working

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. (more…)

More women on UK boards welcomed, but business leaders urged to do more

by • Legal news, News, Workplace

More women on UK boards welcomed, but business leaders urged to do moreFemale representation on the UK’s top companies’ boards continues to increase according to new figures published today by the Professional Boards Forum (PBF). The statistics show that 19 per cent of directors are now female (up from 17.4% in May) and 24 per cent of board appointments since 1 March 2013 have been women. To meet the target of 25 per cent of board positions being held by women by 2015, as set out in the original report by Lord Davies published in February 2011, FTSE100 companies need to appoint 66 more female directors in the next two years. The news has been welcomed by business leaders and politicians who have resisted efforts by the EU to impose mandatory female quotas. (more…)

Third of Europe’s large firms have already lost data through BYOD

by • Facilities management, Flexible working, News, Technology

gordian_knotBring Your Own Device remains the Gordian Knot of workplace technology. While firms have tried to label and co-opt the unstoppable propensity of employees to use their own devices for work as a way of cutting the business’s technology costs, they are paying in other ways. As we reported last week many remain unaware of the extent of the practice and of its potential to clash with company policy. Now, the full extent of the inevitable security breach inherent in either sanctioned or unsanctioned use of personal technology is becoming evident. According to a new report from Samsung, around a third of Europe’s largest companies have lost company and confidential data through the practice.

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Stress taboo is the elephant in the room in many workplaces

by • News, Workplace

Stress taboo is the elephant in the room in many workplaces

Attitudes towards mental ill health are supposed to be more enlightened these days, but the fact that a large supermarket chain would sanction the sale of a “mental patient” Halloween outfit shows that in business, there is some way to go. The mental health charity Mind, which received an apology and a donation from Asda following the withdrawal of the offending outfit, has published new statistics today which reveals 42 per cent of employees believe that in their workplace, stress and mental ill health is regarded as a sign of weakness or that you can’t cope. 45 per cent of workers said that staff are expected to cope without mentioning stress at work and a third (31%) would not be able to talk openly to their line manager if they felt stressed. (more…)

Where’s the desk? UK offices weighed down by paper clutter

by • Facilities management, News

UK offices weighed down by paper clutterWe’ve been hearing about the paperless office for more than two decades, BYOD (or CYOD) is supposed to replace ‘dead trees’; but we’re still drowning in paper. Today, the average UK desk is weighed down by almost a stone of clutter – with over a fifth of office workers losing important documents at least once a week, according to office equipment manufacturer Brother. Recent research by the EDM Group echoed these findings, estimating that employees wasted one and a half hours a week looking for misplaced documents and information. One of the causes is the sheer amount of information and data employees now receive, with over half (56%) in the EDM poll claiming that they receive more information at work than they did three years ago. (more…)

Firms increasingly likely to eschew BYOD in favour of CYOD, claims new report

by • Technology

Tablet readerCompanies have an inconsistent approach to the implementation of Bring Your Own Device (BYOD) policies in the workplace and often misjudge the ways in which people use their own technology for work regardless of official policies, claims a snapshot survey of IT managers at 224 UK businesses commissioned by Azzurri Communications. It found that while a greater number of firms are switching to Choose Your Own Device (CYOD) as an alternative in which the business keeps control of the account and SIM card for equipment, staff continue to use their own devices anyway to a far greater extent than their employers assume.

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Open source talent could rewrite the meaning of the term workforce

by • Flexible working, News, Technology, Workplace

Open source talent could rewrite the meaning of the term workforce

The digital revolution has changed the definition of the “workplace”, from a physical building where employees go to perform the tasks for which they get paid – to a more flexible model that allows staff to perform and deliver work from a variety of locations. But the employers’ role, i.e. managing the talent wherever they are based, has remained the same. Not for much longer – suggest analysts from Deloitte in a new paper, The Open Talent Economy, which describes the evolving workforce as a mixture of full-time employees, contractors and freelancers and – increasingly – people with no formal ties to a business at all. What’s more, in the future this “open source talent” will ultimately rewrite what the term “workforce” actually means. (more…)

Over half of UK and US workers still go into work when they are sick

by • Flexible working, News, Workplace

Over half of UK and US workers still go into work when they are sick Over half of UK and US workers still go into work when they’re sick, according to separate surveys from either side of the Atlantic. The US study by Kimberly-Clark Professional found that 59 per cent of people go to work even when they feel ill; with three in 10 saying it was because they were too important to the business operation. In the UK, new YouGov research on behalf of Westfield Health found that exactly the same percentage (59%) of workers turned up despite being unwell because of work commitments; 82 per cent of employees had worked over their contractual hours in the last 12 months and 64 per cent admitted to feeling stressed at work. (more…)

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