March 21, 2024

AI is already transforming the legal sector, but challenges remain

by Sarah Murphy • AI, Comment, Technology

As AI technologies continue to gain traction, just about every sector you can think of is going to face huge changes in the coming years – and that’s especially the case in the legal industry. From the rise of large language models (LLMs) to the integration of AI into existing software, this cutting-edge technology is already uprooting the way we work now, and it’s making us think deeply about what work will look like in the future. More →

March 21, 2024

Remote work leads to more people suffering from ‘phone anxiety’

by Neil Franklin • Flexible working, News, Technology, Wellbeing

A new poll conducted by telephone answering provider, Face For Business, suggests that four in 10 employees have experienced an increase in feelings of ‘phone anxiety’ as a result of remote work. The survey also claims that those aged 18-34 bear the brunt of this heightened anxiety. The report claims that the driver of this surge in anxiety is alack of immediate support available to remote workers, which 12 percent of respondents cited as their primary concern when fielding calls from home. The authors suggest that the absence of colleagues just a desk away exacerbates feelings of isolation and uncertainty, leaving employees feeling adrift in the sea of incoming calls. More →

March 20, 2024

People are simply ignoring bans on AI use at work

by Neil Franklin • AI, News, Technology

Older readers may remember a phenomenon called Bring Your Own Device (BYOD) which marked the point at which employers gave up worrying about people using their own phones at work and instead made it look like it was their idea anyway. A similar arc seems to be happening with AI, as people simply ignore their employers’ attempts to manage its use. A new poll from comms firm Definition suggests that over half of employed UK adults (54 percent) use tools like ChatGPT at work, despite 25 percent of businesses banning or significantly limiting its use. We have no other information on the methodology beyond that it was of 1,000 people. More →

March 18, 2024

Great workplaces rely on great managers

by Neil Franklin • News, Workplace

It shouldn’t need saying, but it does. Managers have a major impact on employees’ productivity and engagement, as well as other factors that create great workplaces such as building trust, fostering open communication, and caring for employees as individuals, according to a new global study by the UKG Workforce Institute.

March 15, 2024

‘Fun’, great management and culture are what make a firm a great place to work

by Neil Franklin • News, Workplace

Great Place To Work has announced its annual UK’s Best Workplaces list, based on feedback from around 250,000 people. Taking into account culture audits and employees’ perspectives the organisers say they have identified what makes these employers the best. More →

March 14, 2024

When the chairs took over the world and what it all meant

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace, Workplace design

Of all the things we buy, with the exception of our clothes, furniture is the most intimate, the one item we spend most time in contact with. According to JG Ballard who dedicated himself to understanding our relationship with the world around us, ‘Furniture constitutes an external constellation of our skin areas and body postures’. Whether he would have recognised it as such, Ballard was a pioneer of the principle we now refer to as psychogeography, defined by one of its founders, Guy Debord, as ‘the study of the precise effects of setting, consciously managed or not, acting directly on the mood and behaviour of the individual’. More →

March 14, 2024

Most firms set to invest in AI but half admit they don’t know why or how

by Neil Franklin • AI, Business, News, Technology

A new poll from Orgvue, an organisational design and planning software platform, suggests that businesses continue to ramp up investment in artificial intelligence despite being unclear on its business impact or how to implement it. Four in five (82 percent) of organisations have already invested, with another 33 percent saying they will increase this by more than 50 percent in the coming year. Based on a survey of 1,000 C-suite and senior decision makers at medium and large organisations, the report, Human-first, machine enhanced: the role of AI in workforce transformation, highlights contradictions in the business community concerning technology investment and AI’s impact on the workforce. More →

March 14, 2024

Digital communication tools are a constant source of workplace strife

by Neil Franklin • News, Technology, Workplace

A new poll of 4,000 knowledge workers in the UK, US, Germany and Australia suggests that digital communication tools are a constant source of strife in the workplace, especially between different generations of people. The poll from the Adapatavist Group, Mind the generational gap, was co-authored by Dr. Eliza Filby, a Historian of Generational Evolution. With half of companies now employing three or more generations, the report claims to reveal a pressing need for clear digital communication guidelines to support effective collaboration and workplace efficiency among diverse age groups. While highlighting areas of intergenerational friction, it also revealed large areas of mutual understanding and cooperation. More →

March 13, 2024

Forty percent of companies calling staff back to the office five days a week

by Neil Franklin • Flexible working, News

Two in five companies are returning to a five-days-in-the-office work week, according to new data from Virgin Media O2. The Telecoms giant’s Movers Index suggest that around 40 percent of firms now require five-day-a-week office work. Meanwhile, 92 percent of companies had some kind of mandatory in-office policy. Wednesday remains the top day for office work, with about three quarters of office workers coming in for the midweek. More →

March 13, 2024

Three quarters of cybersecurity breaches are down to human error

by Neil Franklin • News, Technology, Workplace

A new poll claims that 74 percent of all cybersecurity breaches are caused by human factors. According to the data, published in The State of Email and Collaboration Security 2024 report from Mimecast, cyber threats are growing at an unprecedented pace, and the year ahead is fraught with cybercrime and incidents anticipated ahead of the busy election year where over 50 countries head to the polls. With new threats like AI and deepfake technology, the stakes are higher than ever to execute a strong cyber defence. More →

March 13, 2024

Quarter of people think different attitudes to tech can drive workplace tensions

by Neil Franklin • News, Technology, Workplace

According to a new poll from Capterra, just over a quarter of UK employees feel that a variety of preferences for technology can cause tensions in the workplace, especially between different generations. The survey also suggests there is a need for more collaboration and open communication when choosing workplace software. More →

March 11, 2024

Campaigners encourage firms to explore four-day Week with ‘4ugust’ initiative

by Marvin Gort • Flexible working, News

The campaign group behind the UK’s four-day week trial is urging companies to try it out for themselves this August. The newly launched initiative, dubbed ‘4ugust’ (but of course) is a joint effort by the 4 Day Week Campaign and think tank Autonomy, with plans for it to become an annual event. Last month, the organisations released research findings based on their 2022 trial involving 3,000 workers. Around 90 percent of the 61 participating employers continue to operate on a four-day workweek. More →