Companies that fail to adopt a people-focused approach to artificial intelligence risk losing their best AI employees within the next two years, according to new research from Gartner. The analyst firm predicts that by 2027, half of enterprises without a “people-centric strategy” will see top talent leave the organisation. The warning reflects growing concern that many organisations are pursuing AI deployment primarily through cost reduction and automation rather than workforce development. Gartner argues that firms focused solely on replacing jobs with the technology are unlikely to achieve the long-term returns they expect. (more…)

A new report suggests that fears of artificial intelligence triggering widespread job losses in the UK have yet to be borne out by evidence, with little indication so far of major disruption to employment. The study, published by think tank The Centre for British Progress, examines labour market data since the rapid emergence of generative AI tools and finds no clear signs that the technology has led to large-scale displacement of workers. Despite frequent predictions that AI could significantly reshape or reduce the workforce in the near term, the report concludes that such effects are not yet visible in aggregate employment trends. (more…)

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)