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When you empower your colleagues, you’re delivering excellence for them and your clients

When you empower your colleagues, you’re delivering excellence for them and your clients

The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. More →

Republic of Korea to join Horizon Europe programme

Republic of Korea to join Horizon Europe programme

Korea will join the growing group of countries associated to Horizon Europe, the EU research and innovation programmeKorea will join the growing group of countries associated with Horizon Europe, the EU research and innovation programme. Horizon Europe is the biggest EU research and innovation programme ever with a budget of €95.5 billion for the period 2021-27, complemented by the financial contributions from associated countries. It is open to the world, which means that participants from all over the world can participate in nearly all calls. Entities from associated countries have additional opportunities in collaborative projects and are treated on par with the entities of EU Member States regarding the access to funds. More →

People are simply ignoring bans on AI use at work

People are simply ignoring bans on AI use at work

Employees say they are ignoring AI bans because it makes them more productive and better at their jobsOlder readers may remember a phenomenon called Bring Your Own Device (BYOD) which marked the point at which employers gave up worrying about people using their own phones at work and instead made it look like it was their idea anyway. A similar arc seems to be happening with AI, as people simply ignore their employers’ attempts to manage its use. A new poll from comms firm Definition suggests that over half of employed UK adults (54 percent) use tools like ChatGPT at work, despite 25 percent of businesses banning or significantly limiting its use. We have no other information on the methodology beyond that it was of 1,000 people. More →

Reviving flexible workspaces – a guide to saving failing operations

Reviving flexible workspaces – a guide to saving failing operations

Landlords and operators of flexible workspaces need to ensure that what they offer is meeting customer demands says Calum RussellThe landscape of flexible working has witnessed unprecedented growth, spurred by the evolving needs of businesses in the aftermath of the pandemic. Despite the economic turbulence of 2023, the flexible office market has remained strong in the UK, achieving a record overall occupancy of 83 percent in the same year. As the demand for adaptable and collaborative working environments continues to rise, landlords and operators of flexible workspaces need to ensure that what they offer is meeting customer demands. Given the number of notable operator closures, many landlords are beginning to find themselves at the forefront of decisions about managing and revitalising failing operations. More →

Our false memory of work in 2019 is stopping us from having better conversations

Our false memory of work in 2019 is stopping us from having better conversations

We have taken the editorial decision to ignore the tedious, endless toing and froing between so-called return to office mandates and remote work. As much as we can, anyway.We have taken the editorial decision to ignore the tedious, endless toing and froing between so-called return to office mandates and remote work. As much as we can, anyway. It doesn’t appear to be going anywhere and it is driven by two noisily motivated factions who seem unable or unwilling to shift their position by the smallest amount. It is a very 21st Century conversation. More →

Three quarters of cybersecurity breaches are down to human error

Three quarters of cybersecurity breaches are down to human error

A new poll claims that 74 percent of all cybersecurity breaches are caused by human factorsA new poll claims that 74 percent of all cybersecurity breaches are caused by human factors. According to the data, published in  The State of Email and Collaboration Security 2024 report from Mimecast, cyber threats are growing at an unprecedented pace, and the year ahead is fraught with cybercrime and incidents anticipated ahead of the busy election year where over 50 countries head to the polls. With new threats like AI and deepfake technology, the stakes are higher than ever to execute a strong cyber defence. More →

TRILUX illuminates award-winning one Portwall Square with cutting-edge lighting solution

TRILUX illuminates award-winning one Portwall Square with cutting-edge lighting solution

Trilux have created a lighting solution for the award winning One Portwall Square building in Bristol, which prioritises wellbeing In the heart of Bristol’s bustling commercial district stands a beacon of innovation and sustainability: One Portwall Square. This ground-breaking office development, adjacent to Temple Meads Station, prioritises occupant wellbeing and environmental responsibility in a post-COVID world. TRILUX, the renowned technical lighting expert, was pivotal in providing a comprehensive lighting solution for this award-winning project. More →

Get tech right to tackle worker burnout and digital overwhelm

Get tech right to tackle worker burnout and digital overwhelm

Burnout is a complicated problem, and an important one for business leaders to address. There is no ‘silver bullet’ solution, but technology is one thing that organisations would be wise to get right.Recent data from Vitality found that the average employee works but underperforms during an average of 50 days a year due to burnout, stress, and insomnia – costing the UK economy £138bn. This corroborates findings from our own Work Innovation Lab which revealed that 4 in 10 UK employees say that their organisations are currently experiencing ‘a high rate’ of burnout. Concerningly, executives often don’t spot these problems until they’ve already taken a toll. More →

People have lost trust in AI already, and aren’t keen on innovation more generally

People have lost trust in AI already, and aren’t keen on innovation more generally

The Edelman Trust Barometer claims to expose a rift that has become a factor in the polarisation of societies on the issues of AI, innovationThe 2024 edition of the Edelman Trust Barometer claims to expose a rift on the subjects of AI and innovation that has become a new factor in the polarisation of societies. Respondents, by nearly a two-to-one margin, feel innovation is being poorly managed; this is true across age groups, income levels, and gender, and in both developed and developing countries people are more likely to say innovation is poorly managed than well managed. Innovations have also become politicized, especially in Western democracies where right leaning individuals are far more likely than those on the left to reject them; the biggest differences between those on the right and left are in the U.S. (41 points), Australia (23 points), Germany (20 points), and Canada (18 points). More →

People are more charitable if they think their employer is environmentally and socially conscious

People are more charitable if they think their employer is environmentally and socially conscious

Employees are more likely to make donations and willingly volunteer outside of work if their employers engage in environmentally-conscious activities, finds new research from Mannheim Business School (MBS). The findings have been published in the Journal of Business Ethics. More →

ICO tells employers they can share staff data in a mental health emergency

ICO tells employers they can share staff data in a mental health emergency

The Information Commissioner’s Office (ICO) has published new guidance which it says gives employers more certainty about sharing their workers’ personal details in a mental health emergency.  The guidance provides advice on when and how it is appropriate to share workers’ information when the employer believes that someone is at risk of causing serious harm to themselves, or others, because of their mental health.

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Employee wellbeing advocate shortlisted for Veuve Clicquot Bold Awards

Employee wellbeing advocate shortlisted for Veuve Clicquot Bold Awards

Francesca Brady, founder of AirRated who advocates for employee wellbeing and cleaner air in the workplace has been named as a finalist in Veuve Clicquot’s Future AwardsFrancesca Brady, founder of AirRated who advocates for employee wellbeing and cleaner air in the workplace has been named as a finalist in Veuve Clicquot’s Future Awards, the international awards programme celebrating businesswomen. Previous winners include Professor Dame Sarah Gilbert, the inventor of the Oxford AstraZeneca COVID vaccine and Jo Whitfield, CEO of Co-Op Food. Francesca’s work highlights the dangers of a polluted workplace, as research shows the link between pollution, cognitive decline, dementia and poor employee wellbeing and mental health. More →