Search Results for: management

April 21, 2026

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

by Neil Franklin • AI, News, Workplace design

The cost of fitting out office space around the world has risen by up to 6 percent over the past year, as geopolitical instability and growing technological demands combine to reshape corporate real estate strategies, according to new research from JLL. The firm’s 2026 Global Office Fit-Out Cost Guide, which analyses 68 cities, identifies a complex mix of factors behind the increase, including higher energy prices, supply chain disruption and ongoing shortages of skilled labour. (more…)

April 15, 2026

Challenge for workplace is balancing culture with the business’s need for speed and innovation

by Neil Franklin • News, Workplace, Workplace design

A new EU-funded study suggests that many European organisations are struggling to balance strong workplace culture with the need for speed and innovation. The Culture Compass 2026 report, developed by Rotterdam School of Management at Erasmus University and the Meet Your Purpose think tank, draws on responses from more than 540 managers and employees across Austria, Germany, the Netherlands and Switzerland. It identifies what researchers describe as a “productivity paradox”, in which employees feel valued and engaged but are constrained by slow decision-making and limited autonomy. (more…)

April 15, 2026

Recent events highlight a clear shift in how firms approach workplace strategy

by Neil Franklin • Facilities management, News, Property, Workplace design

Two recent events hosted by HubStar in London and Amsterdam suggest there has been a shift in how organisations now approach workplace strategy, with a growing focus on three core priorities. The regular quarterly gatherings bring together senior leaders from corporate real estate, facilities management, HR, IT and workplace experience to discuss current challenges and emerging trends. Conversations at the two sessions centred on how organisations are responding to changing expectations around hybrid work and the role of the office. Organisations are increasingly focused on creating workplaces that: justify the commute; develop a clearer understanding of how space is used through better data; and adopt more flexible approaches to planning and design. (more…)

April 13, 2026

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

by Neil Franklin • AI, News

A significant proportion of employees are resisting the introduction of artificial intelligence in the workplace, with some actively undermining its adoption, according to a new global survey. The 2026 AI Adoption in the Enterprise report, produced by Writer in partnership with Workplace Intelligence, draws on responses from 2,400 knowledge workers across Europe and North America. It suggests that while organisations are investing heavily in artificial intelligence, many employees remain unconvinced of its value and are pushing back against its use. (more…)

April 13, 2026

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

Originally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. (more…)

April 10, 2026

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

by Neil Franklin • AI, News, Wellbeing, Workplace

Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report. The study, based on one of the largest ongoing surveys of employee experience, suggests that organisations are struggling to translate technological change into measurable improvements in performance or working life. Employee engagement fell to 20 percent in 2025, down from a peak of 23 percent in 2022 and its lowest level since 2020. This decline has significant economic implications, with Gallup estimating that low engagement costs the global economy around $10 trillion in lost productivity, equivalent to 9 percent of global GDP. (more…)

April 7, 2026

How the 21st Century office was born in post war Europe

by Mark Eltringham • Features, Workplace design

There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

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April 1, 2026

Creativity, thinking and expertise in the workplace should be safeguarded from AI

by Neil Franklin • AI, News

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)

March 28, 2026

British workers happier and more productive than US and German contemporaries. Hey. We just report this stuff

by Neil Franklin • News, Wellbeing, Workplace

A major international study claims that team enjoyment is the strongest perceived driver of productivity, challenging long-standing assumptions about how organisations improve performance. The Global Workplace Happiness Report, published by The Happiness Index in partnership with employee benefits provider Pluxee, draws on responses from 80,000 employees across 115 countries. It suggests that social and emotional factors play a more significant role in productivity than operational systems such as workload management or process design. The poll also found that British workers are more likely to say they are happy and productive than their US and German contemporaries. (more…)

March 25, 2026

Reality or perception – which do you prefer for managing your workplace?

by Gabriel Fleming and Ollie Turk • Comment, Facilities management, Property, Workplace design

In 2026, workplace strategy is sophisticated. We talk about hybrid maturity, behavioural analytics, ESG metrics, portfolio optimisation and experience design. The language has evolved. The dashboards are more advanced. The conversations are happening at board level. And yet, many organisations are still making fundamental property decisions based on instinct. They believe the amount of space is not suitable for their requirements or the wrong type of space. They listen to their teams’ demands for changes to their space without the facts to say no. They feel occupancy is higher or lower than it really is. (more…)

March 25, 2026

AI adoption slows in workplaces despite hype and massive investment

by Mark Eltringham • AI, News

Corporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returns, according to a new analysis of data in The Economist. Figures quoted from the US Census Bureau suggest that the proportion of employees using AI at work has edged down to around 11 percent in recent weeks. The decline is most notable among larger organisations with more than 250 staff, where uptake had previously been stronger. The findings indicate that, three years into the current wave of generative AI development, business demand may be less robust than anticipated. (more…)

March 9, 2026

Rebuilding belonging: how offices can overcome loneliness

by Louise Ioannou • Comment, Flexible working, Wellbeing

In the coming weeks it will be six years since the UK entered lockdown and working life changed overnight. While much has stabilised, the impact of the pandemic still shapes how people experience work, particularly when it comes to connection and belonging. Loneliness is widely recognised as a growing societal issue and government data shows that around a quarter of adults in Great Britain report feeling lonely at least some of the time, rising significantly among younger age groups. Hybrid working has not created this challenge but it has highlighted that for many people the workplace was a consistent source of social interaction. (more…)