February 9, 2024

Sustainable offices attract higher service charges

by Neil Franklin • Environment, Facilities management, News

Office buildings with the highest efficiency and sustainability ratings tend to have higher than average service charges, a report from accountancy and business advisory firm BDO claims. The firm’s latest benchmarking report suggests that offices with an ‘outstanding’ or ‘excellent’ Building Research Establishment Environmental Assessment Methodology (BREEAM) certification had total service charge costs that were 26 percent higher than the other offices it surveyed. Meanwhile, total service charge costs were 6 percent higher for sustainable offices with an Energy Performance Certificate (EPC) rating of A or B compared to all other offices. More →

February 7, 2024

Whenever I hear the future of work, I reach for my pistol

by Mark Eltringham • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol. More →

February 7, 2024

Of mice and men

by Mark Eltringham • Comment, Flexible working, Technology

The history of the humble computer mouse dates back to the 1960s and engineer Douglas Engelbart’s work on improving the way people and computers interact. He initially called the device he envisaged a ‘bug’ but the first prototype he created with Bill English was so unmistakeably a rodent that there was only one thing they could have called it. If only they had settled the question of whether the plural was mouses or mice. More →

February 2, 2024

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by Mark Eltringham • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

January 30, 2024

Workplace design and the corrective force of rediscovery

by Mark Eltringham • Comment, Workplace design

It has become something of a preoccupation of mine to consider why so many of the conversations we hold about workplace design are largely about the rediscovery of old ideas. It may be because there are constants about how people interact with their surroundings and each other and the truisms underlying those interactions. Although these are often reframed by the amount of data we now have to support them, some things never change. More →

January 29, 2024

The facilities manager’s fear of the penalty kick

by Mark Eltringham • Comment, Facilities management

On the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

January 25, 2024

Forty percent of firms expect people to work from the office five days a week

by Neil Franklin • News

Virgin Media O2 Business’ first full-year Movers Index claims that 2023 was the year of the ‘Great Office Return’, with 40 percent of companies returning to a five-day office working week, despite more than half (55 percent) of workers experiencing public transport delays of an hour or more on their commute. The Movers Index claims that businesses and consumers alike are doubling down on getting the most value for every pound spent amid the cost-of-living crisis. More →

January 24, 2024

Chance to retrofit offices is going begging, report claims

by Neil Franklin • Environment, Facilities management, News, Property

The UK Green Building Council (UKGBC) has launched new guidance on retrofitting large office buildings. Setting out the most cost- and carbon-effective retrofit measures in the immediate and longer term, the guidance reframes retrofit as an iterative process rather than a standalone project. UKGBC has found that significant opportunities are being missed by office investors, owners, and occupiers who do not have clear strategies to retrofit offices in place. Firstly, through missing the “easy wins” –low cost, low disruption measures that reduce energy consumption – and secondly, through missing key “trigger points” in lease and maintenance cycles that facilitate easier, more efficient retrofit. More →

January 23, 2024

Landlords and occupiers don’t see eye to eye on the decarbonisation of real estate

by Neil Franklin • Environment, Facilities management, News, Property

Progress on the decarbonisation of real estate portfolios is being held back by a lack of understanding and collaboration between property owners and occupiers, according to a new report from the Urban Land Institute C Change programme. If better alignment between the two parties is not prioritised, it has the potential to increase total emissions from the built environment over the medium to long-term as real estate decisions are often medium to long-term commitments, according to the authors. More →

January 18, 2024

British workers don’t want people to think of them as ambitious

by Neil Franklin • Business, News

Ambition is a word now out of favour in the British workplace, according to Randstad’s latest global Workmonitor survey [registration] with workers in the UK less willing to describe themselves as ambitious than workers in other countries. The research, which surveyed 27,000 workers in 34 countries across Europe, Asia Pacific and the Americas, shows that while more than half (56 percent) of workers globally consider themselves to be ambitious, only 42 percent of workers in the UK do. Workers in other countries — including China (80 percent), Malaysia (73 percent), and India (90 percent) — are more likely to describe themselves as “having career ambition”. More →

January 18, 2024

Entries now open for the Sustainable Design Collective Annual Awards

by Freddie Steele • Company news, Environment, Furniture

The Sustainable Design Collective (SDC) – a think tank of leading design professionals working in the office workplace sector – has opened entries for its annual awards. The announcement follows confirmation of the dates for the second SD Forum to be held on 25th April at the Crypt on the Green in Clerkenwell, London. Free to enter, the Awards are designed to champion ‘best practice’ and highlight innovations leading to greater sustainability within the office workplace. There are three categories: New build and retrofit projects; New products and materials; Innovation including new services or IT solutions as well as collaborations with not-for-profit organisations. More →

January 18, 2024

People have some very interesting views about their own productivity, and that of everybody else

by Neil Franklin • News, Workplace

Just as everybody thinks they are a better than average driver or more intelligent than average, a new survey from HR and payroll software provider Ciphr suggests that employees self-rate their own productivity far higher than they rate other people’s productivity levels. They also think that people working in HR, marketing, and senior management roles are the least productive. According to the poll, UK employees perceive HR teams as being particularly unproductive, compared to other colleagues and departments in their organisations. More →