Search Results for: people management

February 10, 2014

Architects should accept that other people do have a right to an opinion

by Mark Eltringham • Architecture, Comment, Facilities management

All professions tend to wallow in a mire of their own existential angst, perpetually complaining that they are misunderstood, undervalued and misrepresented. But any members of the human resources, facilities management or other professions which come across as habitually concerned about their role, public image, direction or esteem in which they are held might want to contrast their situation with that of the UK’s architects. This is a profession that wrestles not only with the common professional gripes, but also with what it perceives as a fall from public grace coupled with falling fees and complete disdain for what muggles – non-architectural folk – think. And all in a country in which literally anybody is allowed to design buildings.

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November 14, 2013

As economy picks up, change management is greatest employment challenge

by Sara Bean • News, Workplace

The latest figures from the Office of National Statistics show that the unemployment has fallen to 7.6 per cent, its lowest rate in more than three years, and the signs are that employers can plan for the future with renewed confidence. In a poll conducted at the recent Chartered Management Institute’s National Annual Conference, 74 per cent of managers said market conditions for their business are currently more conductive for growth than they were last year. Their biggest management challenge in the coming year will be implementing change initiatives, with other priorities being: coordinating business development activities; getting the best performance out of their team; achieving results with fewer resources; internally promoting their department as a value-adding business partner; and managing and bringing through star performers.

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November 12, 2013

Leading management bodies launch initiative to help employers value their talent

by Sara Bean • News, Workplace

Measuring the value of an organisation’s talent and its people management practices has remained stubbornly elusive. This has prompted a group of leading professional bodies to join forces to help businesses measure the impact of their people on organisational performance and better equip them to improve workforce skills and productivity. The ultimate goal of the ‘Valuing your Talent’ initiative by the CIPD, the UK Commission for Employment and Skills (UKCES), the Chartered Institute of Management Accountants (CIMA), the Chartered Management Institute (CMI), Investors in People (IIP) and the Royal Society for the Arts (RSA); is to develop an open framework for the measurement of human capital that will make good people management practices more visible, and encourage businesses to invest more strategically in their workforces.

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October 25, 2013

Only culture change will prevent the sexual harassment of people at work

by Pam Loch • Comment, Legal news, Workplace

Are we dangerously unaware of or perhaps even becoming dismissive about the nature and extent of sexual harassment in the workplace today? A recent survey, commissioned by a firm of solicitors, has thrown up some statistics which point to significant levels of harassment being experienced by both men and women at work. In the poll of 1,579 working people 60 per cent of women and 40 per cent of men reported that they had experienced “inappropriate” behaviour with much of it classed as persistent, degrading and embarrassing. The behaviour that most people complained about involved some degree of unwanted physical contact but also included colleagues watching pornography in the workplace.

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September 30, 2013

Bad management tolerated to a “shocking degree” say employment experts

by Sara Bean • News, Workplace

Employers wouldn’t dream of appointing a person to a senior role for which they have no experience, yet in a new study nearly half admit individuals within their organisation have been promoted into a managerial role based on their performance record rather than people management or leadership skills. According to a report from the CIPD, 36 per cent of line managers have not received any training for their role, with any time for effective line management often squeezed or lost in favour of more immediate task oriented priorities. With 24 per cent of managers facing situations where they often have to put the interests of their organisation above the interests of team members, many might be left confused and aim for quick wins over the interests and wellbeing of team members. (more…)

July 25, 2013

Show us the money. Increasing pressure for ROI on talent management initiatives

by Sara Bean • News, Workplace

Talent management is an integral part of the Human Resource role, but now HR professionals are being asked to provide some financial evidence. Four out of five (82%) of HR professionals are under increasing pressure to clearly demonstrate the financial return on investment of staff development a global study by Right Management has found. Although two thirds (65%) of UK-based senior HR executives believe that they are already highly effective at measuring the impact of their talent management initiatives, 85 per cent said that they are under rising pressure to demonstrate the outcome of these initiatives in monetary terms. (more…)

July 8, 2013

BIFM and DWP announce facilities management partnership agreement

by Mark Eltringham • Facilities management, News

The British Institute of Facilities Management (BIFM) is building on its recent track record of building new alliances with the announcement that it has signed a partnership agreement with the Department for Work and Pensions (DWP). The partners claim the new agreement will see the BIFM and DWP working in unison to support future growth in the facilities and workplace management sector. The agreement was signed at the end of last week by Mark Hoban MP, Minister of State for Employment, Gareth Tancred, CEO of BIFM and Martin Brown, Work Services Director for Wales and Employers, Department for Work and Pensions. The joint statement from the BIFM and DWP claims that the partnership agreement will drive ‘a shared agenda on increasing routes into and raising skills and professionalism of all those working in the facilities and workplace management industry’.

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June 20, 2013

Half the time it’s management, not the design that makes the workplace stink

by Andrew Brown • Comment, Workplace, Workplace design

There is a general consensus around the workplace cognoscenti that design can and does impact upon the productivity and effectiveness of people in the workplace. That’s reflected in research, data and anecdotal exchanges, online and at events. What’s not often done is in linking this data to HR results, from employee surveys. While driven by professionally conscientious HR teams, their goal is shaped by the ever present desire to improve performance and hence save cash and enhance margins. In other words it’s a management initiative. But half the time it’s management who are the problem.

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June 10, 2013

NeoCon and ThinkFM offer two different views of the facilities management elephant

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

This week sees two events taking place on opposite sides of the pond that should hold a mirror up to the way we currently design and manage workplaces. In Chicago, it’s time for NeoCon, the annual office furniture behemoth held in the vast Merchandise Mart and attracting some 40,000 visitors, while in London it’s the distinctly low-key Think FM conference from the BIFM held at the Royal College of Physicians – for today only, as they say. While these are two very different events in terms of scale, content and format and both are nakedly commercial, only one strikes me as particularly meaningful. And even that is only about the meaning of one part of the facilities management elephant.

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May 4, 2013

Seven thoughts on the UK facilities management association merger

by Simon Heath • Comment, Facilities management

With breathless excitement a press release announces the proposed merger of all of the UK’s major facilities management and support services trade associations, or rather notes that they: “have agreed to the concept of forming one single and united body to represent facilities management and support services.” With a sense of crushing inevitability the first step has been to form a steering group to address how these and other organisations could come together into this single body to meet the needs of the industry and the professionals that work within it. With this in mind, I proffer a few pieces of advice in the form of seven thoughts for those involved in these discussions.

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April 29, 2013

What Søren Kierkegaard can teach us about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

Søren Kierkegaard was a Nineteenth Century Danish philosopher and proto-existentialist. Not for him the hazy, romantic ideals of many of his contemporaries. He was one of the thinkers who gave birth to the Twentieth Century with its focus on the individual, reality and life in a sometimes uncaring world, although he was no atheist like many of the true existentialists. If he’s generally well known for anything these days it is for a single quotation that reads like a greeting card aphorism but is no less true for that. He said: ‘Life can only be understood backwards; but it must be lived forwards.’ Looking back can give you a real handle on the present. I moved offices recently and as these things happen, a number of books that I routinely ignore fell open while I was looking for some displacement activity.

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April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.