June 6, 2024

Dear [employee]…Great job! Why AI may not give you the warm and fuzzies

by Stephanie Fitzgerald • AI, Comment, SF, Workplace

I recently completed an ‘Artificial Intelligence Essentials’ course, designed to introduce me to the world of AI tools and help me become more productive and efficient in my work. As someone who is borderline-obsessed with AI and undertaking every AI course going, I couldn’t sign up quickly enough. Also, I confess, I am a total sucker for all things ‘perfect planner’, be that journal or software; any talk of productivity tools and I’m in. More →

June 5, 2024

GenAI is already driving down demand for freelancers

by Neil Franklin • News

The demand for freelancers working in writing, and coding related jobs has dropped by 21 percent since the launch of ChatGPT in November 2022, according to new research by Imperial College Business School, Harvard Business School and the German Institute for Economic Research. This research paper, Who is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms, looks at the impact of GenAI technologies on the demand for creative professionals who work on an hourly basis for different clients. More →

June 4, 2024

What is the role of a change manager?

by Jennifer Bryan • Comment, JB

There seems to be a constant debate as to when a change manager should join a project based on the perceptions of what a change manager does. Many change managers feel they are brought onto a change programme only once the programme/project team realise they need to start communicating to the business about the change. The fact of the matter is that although communication is a key element of generating change, it is not the sole element or what enables change to happen. You can literally have thousands of communications of all different kinds from emails, posters, videos and townhalls, to name a few, but none of this will mean that change will actually occur. More →

June 3, 2024

Forget Cannes. Commercial property sector hits the North to great effect

by Helen Parton • Cities, Comment, Property, Public Sector

An hour or two on the train from that part of the UK that gets talked about most and much better optics for local authorities to chase private investment than the South of France, little wonder the UK’s Real Estate Investment and Infrastructure Forum (UK REiiF) proved so popular this year. Over 13,000 attendees descended on Leeds for three days in May this year, a figure all the more remarkable when considering the event only started in 2022 with nearly 4000 attendees, which it nearly doubled the following year. Back to 2024 then and housing was a strong focus but that’s not to say some interesting stories from the commercial property sector didn’t also arise. More →

June 2, 2024

A brief history of the future of work

by Mark Eltringham • Features, Flexible working, Technology, Working culture

The past few years and our current predicaments should serves as a reminder of that tragic, unchangeable feature of the human condition, best expressed by Kierkegaard, that we are doomed to live our lives forwards but only understand them backwards. Retrospect is particularly important when we look back on sudden, large changes that knock us off our normal path. It’s important to remember this as we continue to grapple with the nature of the present and future of work in the wake of the pandemic. More →

May 31, 2024

Make my day, punk. With Will Easton

by Mark Eltringham • Facilities management, Features, Flexible working, Podcasts, Workplace Cocktail Hour

Will Easton joins me for a chat over a drink on the Workplace Cocktail Hour podcast. We discuss many things including: the scope of facilities and workplace management and why it offers so many career opportunities for people; punk approaches to work; what presence means and why it can be found in mosh pits as well as when touching grass; the emerging role of UX in designing offices; and why you should take the claims of iconic office designs with a pinch of salt. We even come up with an edgy but surprising playlist in the course of the conversation, which you can find below. More →

May 30, 2024

Four simple ways to embrace neurodiversity in the workplace

by Mark Catchlove • Comment, Wellbeing, Workplace, Workplace design

It is thought that up to 20 percent of the UK population is neurodivergent and while many companies now are more educated on the need for diversity, many still have some way to go to adapt their workplaces both culturally and physically to ensure these individuals feel they are truly supported, valued, respected and able to the excel in their role. Sadly, a recent study by Birkbeck found that 65 percent of employees with a form of neurodiversity fear discrimination at work, despite companies increasingly recognising the need for inclusivity. More →

May 29, 2024

MIT professor pours cold water on the prevailing hype about AI and the economy

by Neil Franklin • AI, News, Technology

A study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impact. While many experts predict a future fuelled by AI-driven productivity booms and reduced inequality, Acemoglu’s research paints a more cautious picture. His findings suggest that AI’s impact on productivity and inequality may be far less dramatic than anticipated, and could even exacerbate the gap between the rich and the poor. More →

May 29, 2024

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

by Stephanie Fitzgerald • AI, Comment, SF, Technology

In my line of work, it is easy to get away with not being au fait with technology. Having previously laughed off my ineptitude saying ‘there’s a reason I work with people not machines!’ I never considered I had a place in the realm of all things IT and computers. Until I discovered AI. More specifically, Deep Neural Networks. With a specialism in Neuropsychology, I was intrigued by a discipline that aimed to recreate that which we barely understand; the human brain. One of my favourite (and most frustrating) realisations when I began studying more than twenty years ago, was that I could dedicate myself to learning about the human brain 24/7 for the rest of my life… and still barely scratch the surface. Yet here was an AI community telling me they could recreate it. I was beyond intrigued and so began my unexpected delve into the world of all things machine learning and I haven’t looked back. More →

May 29, 2024

Two-thirds of menopausal women say they face workplace discrimination

by Jayne Smith • News, Wellbeing

A new survey claims that over two-thirds (69 percent) of people in the UK believe women face discrimination at work when going through menopause. According to the Faculty of Occupational Medicine, almost 8 out of 10 menopausal people are in work. Forth, which provides hormone tests for women surveyed over 2,000 people to reveal attitudes towards discrimination against women with menopause in the workplace. More →

May 28, 2024

‘The Big Stay’ – it’s time to invest in employees, not to cut costs

by Roger Philby • Comment, Workplace

The Great Resignation is over. That’s according to the latest Labour Market Outlook report from the CIPD, as reported by Workplace Insight. But we could have told you this was simply a post-Covid correction in any case. Data from the report shows 55 percent of employers are looking to maintain their current headcount, while analysis of turnover from the ONS Labour Force Survey points to lower staff attrition in 2024. Declining staff turnover is being dubbed The Big Stay. More →

May 23, 2024

Generative AI could help UK workers save 19 million hours a week by 2026

by Neil Franklin • AI, News, Technology

New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save ’19 million hours a week’ on routine and repetitive tasks. More →