Search Results for: relationships

Rigid return to office mandates and fixed places of work are backfiring

Rigid return to office mandates and fixed places of work are backfiring

by • Flexible working, News, Workplace

A new study by Great Place To Work claims that forcing employees back to the office with so-called return-to-office mandates can have negative consequencesA new study by Great Place To Work claims that obliging employees back to the office with so-called return-to-office mandates and restricting their choice of work location can have negative consequences for the business. The report based on a survey of 4,400 US workers, claims to reveal a strong correlation between work location flexibility and positive employee experiences. Compared to those without a choice, employees with control over their work environment are three times more likely to want to stay with their company, and significantly less likely to become disengaged – a trend that has been referred to as “quiet quitting.” They’re also more likely to put in extra effort, foster good relationships with their managers, and feel their workplace fosters a healthy psychological and emotional environment. (more…)

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. (more…)

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

by • Facilities management, Flexible working, Technology, Workplace design

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” (more…)

The role of emotional intelligence in effective sales leadership

The role of emotional intelligence in effective sales leadership

by • Company news

Alt text: A woman in an office researching sales leadership on her computerThe sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. (more…)

AI is not coming for your job. But it will make it better

AI is not coming for your job. But it will make it better

by • AI, Comment, Technology, Workplace

Barry Murphy, Vice President GTM - Cloud, Applications & Infrastructure, Unisys, explains how business leaders can reassure workforces that AI will enhance their jobs, not replace them. “Artificial intelligence will outsmart humans, resolve all IT and business problems, and humans will not be needed in the workforce!” These are some of the most common misconceptions that too many companies and workforces currently have around AI and automation. To date, workforces have been inclined to broach AI with apprehension due to concerns that it will negatively affect or eliminate their jobs. Conversations have skewed towards the technology as a disruptive force, here to steal jobs and ultimately leave people redundant. A study found that 60 percent of workers are concerned about job loss in regards to working with Gen AI. Additionally, a further third worried that,  despite AI being unable to completely  replace them, it could make them less useful in the workplace. (more…)

From pixels to patterns: the unprecedented surge in screen time

From pixels to patterns: the unprecedented surge in screen time

by • Comment, Technology, Wellbeing

With the rise of remote work and online learning, our screen time has skyrocketed to unprecedented levels.Technology has transformed our personal relationships by making communication more accessible than ever before. But, are we implementing best practices to ensure a positive and sustainable relationship with our technological devices? In today’s digital age, screens have become an integral part of our daily lives. From smartphones and tablets to laptops and televisions, we are surrounded by screens at every turn. With the rise of remote work and online learning, our screen time has skyrocketed to unprecedented levels. (more…)

CIFF Guangzhou 2024 proves a record-breaker and a major boost to international furniture trade

CIFF Guangzhou 2024 proves a record-breaker and a major boost to international furniture trade

by • Company news

An extraordinary edition of CIFF Guangzhou has just concluded, recording the highest number of exhibitors and visitors ever. This success rewarded the strategy of CIFF, an ever-evolving exhibition event with a key role in the development of the global furniture industry, promoting design and innovation, boosting consumption, and fostering international furniture trade. A total area measuring 850,000 square metres; 4,700 exhibitors, 11.8% more than the all-time pre-pandemic peak in 2019; 363,449 trade visitors, 22.06% more than in 2019, including 51,205 international visitors from 178 countries, an increase of as much as +43.11% compared to 2019. (more…)

Prioritising your phone over your partner affects women’s creativity at work

Prioritising your phone over your partner affects women’s creativity at work

by • Flexible working, News, Technology, Wellbeing

Focusing attention on your mobile phone instead of your partner doesn’t just strain your relationship - it also affects creativity at work, according to researchersFocusing attention on your mobile phone instead of your partner doesn’t just strain your relationship – it also affects creativity at work, according to researchers from the Universities of Bath, Aston, and IESE Business School. The study claims to shed light on the negative effects of ‘phubbing’, the idea of snubbing someone in favour of your phone, which is known for its detrimental impact on relationships and mental wellbeing. Now the study of working couples in the US points to repercussions in the workplace as well, but only for female partners. (more…)

UK Space Agency announces new headquarters and regional offices

UK Space Agency announces new headquarters and regional offices

by • News, Property

The location of the UK Space Agency's new headquarters, the Quad Two building at the Harwell Science Campus’ Space Cluster in Oxfordshire.The UK Space Agency is opening new headquarters in Harwell, Oxfordshire and regional offices in Scotland, Wales and the Midlands as it works to support the space sector across the UK.  According to the government, the expansion will enable the Agency to collaborate more closely with the UK’s space sector, while promoting regional skills and job opportunities to deliver ‘increasingly ambitious missions and capabilities’. As set out in the Space Industrial Plan, the government says it is committed to continuing its support for space clusters across the UK and ‘providing the tools needed to drive collaboration between them and catalyse further investment’. (more…)

If you want to get ahead, stay humble

If you want to get ahead, stay humble

by • Business, News, Workplace

Amid a year of elections and leadership battles and following the airing of the 18th series of BBC’s The Apprentice, you may be forgiven for thinking that arrogance or self-promotion is a pathway to success in business. But new research shows that the opposite is actually true. A study, led by academics at the University of Sussex Business School, has challenged the conventional narrative of leadership and advises those seeking to reach the top to stay humble. (more…)

Only a quarter of desk-based workers in the UK say they have a healthy relationship with work

Only a quarter of desk-based workers in the UK say they have a healthy relationship with work

by • News, Wellbeing, Workplace

While the world’s relationship with work is strained and employee expectations are rising, Artificial Intelligence (AI) is seen as a key to unlocking better relationships with workHP has announced new findings from its Work Relationship Index, a report that explores employees’ relationships with work around the world. The survey of more than 15,600 respondents across 12 countries, reveals that while the world’s relationship with work is strained and employee expectations are rising, Artificial Intelligence (AI) is seen as a key to unlocking better relationships with work.  (more…)

Another chance to hear: Sally Gunnell in conversation with Kate Usher on the Workplace Insight podcast

Another chance to hear: Sally Gunnell in conversation with Kate Usher on the Workplace Insight podcast

by • Podcasts, Wellbeing

One of the UK’s greatest ever athletes and now a corporate wellbeing consultant and speaker, Sally Gunnell discusses with Kate Usher the challenges faced by women in the second half of their lives, in the latest Workplace Insight podcast. Sally is the only female British athlete ever to hold the Olympic, World, European and Commonwealth titles for 400m Hurdles. Her world record time still ranks in the top 10 fastest times, ever. (more…)

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