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People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

Large companies see slowdown in adoption of AI tools

Large companies see slowdown in adoption of AI tools

Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption of AI tools among businesses with 250 or more employeesNew analysis from Apollo Academy suggests that large organisations may be losing momentum in their use of artificial intelligence tools. Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption among businesses with 250 or more employees. The survey asks firms whether they have used AI tools in the previous two weeks, including machine learning, natural language processing, virtual agents and voice recognition. While overall use of AI across the economy has grown steadily in recent years, the latest figures indicate that the largest companies are no longer leading the charge. Instead, their adoption rates appear to have stalled or declined slightly. (more…)

A third of employees are quietly sabotaging workplace AI

A third of employees are quietly sabotaging workplace AI

A survey by Writer and Workplace Intelligence found that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AINearly one in three employees are undermining their organisation’s use of generative AI, according to a new report. A survey by Writer and Workplace Intelligence suggests that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AI. This includes entering sensitive company information into unapproved tools, using software not sanctioned by employers, or failing to report security breaches. Around one in ten said they had gone further, deliberately lowering the quality of their work, tampering with performance metrics, or refusing to use AI altogether. (more…)

UK public sector appears to be phasing out remote and hybrid working

UK public sector appears to be phasing out remote and hybrid working

A new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retentionA new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retention. According to the 2025 State of Digital report by Unit4, just over half of UK public sector organisations now require employees to be fully office-based, compared with only 7 percent in 2023. The proportion operating fully remote models has dropped from 37 percent two years ago to 15 percent, while hybrid arrangements have fallen from 93 percent to 49 percent. (more…)

Does your employee benefits package have a marketing problem?

Does your employee benefits package have a marketing problem?

Despite many businesses investing heavily in employee benefits, many of these perks fail to deliver their full potential. Here's what to do about itDespite many businesses investing heavily in employee benefits, many of these perks fail to deliver their full potential. According to the 2025 Drewberry Employee Benefits and Workplace Satisfaction Survey, just 12 percent of UK employees report being truly satisfied with their benefits package. This gap in satisfaction isn’t always about the benefits themselves, but is often a failure of communication. This latest research shows that while benefits may be in place, just 36 percent of employees fully understand what’s on offer. Even fewer regularly engage with these benefits. (more…)

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Although job quality appears to be on the rise, a quarter of UK workers - an estimated 8.5 million people - say their jobs have a negative impact on their wellbeingAlthough job quality appears to be on the rise, a quarter of UK workers – an estimated 8.5 million people – say their jobs have a negative impact on their mental health (25 percent) or physical health (24 percent), according to the CIPD Good Work Index 2025. The latest poll claims the negative impact of work on wellbeing has remained high for many people for the eight years the survey has been running, despite improvements for some employees on certain areas of job quality. The CIPD Good Work Index, which provides what the troubled trade association claims is the UK’s most in-depth annual survey of job quality, suggests that the strongest factors associated with unhealthy work are excessive workloads, stress, poor relationships with colleagues and the quality of line management. (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

Gallup report suggests that firms and their employees are not on the same page when it comes to AI

Gallup report suggests that firms and their employees are not on the same page when it comes to AI

A new Gallup study suggests there is a notable gap between corporate enthusiasm for artificial intelligence (AI) and employee preparedness to integrate the technology into their everyday work.A new Gallup study suggests there is a notable gap between corporate enthusiasm for artificial intelligence (AI) and employee preparedness to integrate the technology into their everyday work. While ninety-three percent of Fortune 500 Chief Human Resources Officers say they have begun to integrate AI into their organisations, only thirty-three percent of employees are aware. Despite growing investment in AI, employee use remains limited. Nearly seventy percent of workers say they never use AI in their roles, and only ten percent engage with tools on a weekly basis. White-collar workers are more likely to use the technology, with fifteen percent reporting weekly usage, compared to just nineteen percent of production and frontline employees who say they use it at all. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)

Mayors in the North of England launch ‘The Great North’ to drive economic growth and investment

Mayors in the North of England launch ‘The Great North’ to drive economic growth and investment

A new partnership known as The Great North has been launched by mayors in the North of England to drive economic growth and investmentA new cross-regional partnership known as The Great North has been launched by the metropolitan mayors in the North of England, aiming to unlock economic growth, create jobs, and attract investment across the region. The initiative was unveiled at the UK Real Estate Investment & Infrastructure Forum (UKREiiF) in Leeds, and marks what its founders call a new era of collaboration and locally driven prosperity. Chaired by North East Mayor Kim McGuinness and supported by the UK Government, the body brings together northern leaders to focus on shared priorities such as clean energy, advanced manufacturing, defence, and the creative industries. The initiative has been endorsed by Deputy Prime Minister Angela Rayner, who described it as central to the government’s ambition to shift power from Whitehall into the hands of local communities. (more…)

Purpose and autonomy are better predictors of job satisfaction than pay and status, major study finds

Purpose and autonomy are better predictors of job satisfaction than pay and status, major study finds

The research offers new insights into the complex factors that shape job satisfaction and how people feel about their work and wider lives.The most satisfying jobs and fulfilling occupations are those that offer a strong sense of purpose and autonomy rather than high pay or prestige, according to what researchers are calling the most comprehensive study yet of job satisfaction. Led by Kätlin Anni at the University of Tartu in Estonia, the study analysed data from 59,000 individuals and 263 occupations as part of the Estonian Biobank project. The research, now published as a preprint on PsyArXiv, offers new insights into the complex factors that shape job satisfaction and how people feel about their work and wider lives. (more…)