April 30, 2019
Role of AI and automation in recruitment poses a challenge for HR
Last week, news emerged that an automated system at Amazon had started firing low performing workers, highlighting the new role of AI and automation in traditional HR practices. Now a new report from the CIPD claims that the use of such systems will have a widespread but mixed impact on jobs. According to the study, the introduction of these new technologies at work will see job opportunities grow, by enhancing roles, employee skills and their pay. However, lack of thought and planning on how people and technology work together is reducing productivity improvements and increasing the risk of people being left behind.









The corporate appetite for flexible space continues to grow as around two-thirds of occupiers rank employee engagement (68 percent) and talent attraction & development (65 percent) as two of the three most important drivers of corporate real estate (CRE) strategy. According to the 2019 EMEA Occupier Survey by CBRE over a third of companies see labour and skills shortages as a key strategic challenge, double last year’s result. In line with last year’s survey, technology disruption (36 percent) economic uncertainty (43 percent) and cost escalation (31 percent) all feature highly as key challenges for occupiers.
Ahead of daylight savings this weekend, 








The recruitment and retention of manual and elementary service workers has become a significant challenge for UK employers, claims a new study. The research by Quinyx in collaboration with Development Economics and Censuswide, found that factors such as low pay and a lack of flexibility are key issue, resulting in nearly half (49 percent) of UK employers finding it difficult to recruit these workers, and the same percentage reporting challenges around retention. Issues with recruitment and retention were discovered to be most acute in industries such as hospitality, catering & leisure and retail. In addition, larger businesses (those with a workforce of 250 to 500) are more likely to face challenges compared to smaller-sized businesses. Regionally, businesses in London and the East of England are most likely to struggle to recruit workers into manual or elementary service roles. The findings come at a time when UK employers are expressing growing concern around access to manual and elementary service workers post-Brexit.






March 29, 2019
Co-design is an old idea, but it belongs to the 21st Century like never before
by Jonathan Hindle • Comment, Workplace design