Search Results for: training

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

by • AI, News, Workplace

Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systemsMicrosoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)

Meta installs work tracking software on employee devices to train up AI. Inevitable backlash ensues

Meta installs work tracking software on employee devices to train up AI. Inevitable backlash ensues

by • News, Technology, Workplace

Meta is installing work tracking software on the computers of employees in order to train its AI systems. People aren't happyMeta is installing work tracking software on the computers of some employees that records mouse movements, keystrokes and other interactions in order to train its artificial intelligence systems, according to reports. The programme, introduced for US-based staff, is designed to capture how people use workplace software in real time, including actions such as selecting menu options, using keyboard shortcuts and navigating applications. The data may also include periodic screenshots which Meta says is to provide context for these interactions. (more…)

Re-humanising the workplace: why prevention, support and standards matter more than ever

Re-humanising the workplace: why prevention, support and standards matter more than ever

by • Comment, Wellbeing

There is growing recognition that the workplace needs to become more human again, not less.There is growing recognition that the workplace needs to become more human again, not less. For all the talk of performance, productivity and retention, too many organisations still treat stress, ill health and emotional wellbeing as secondary matters. They are not. They sit at the heart of business success. The figures from the Keep Britain Working report, an independent review commissioned by the UK government and led by Sir Charlie Mayfield, the former chair of John Lewis, are a wake-up call. The value at stake is enormous. Employers face an estimated £85 billion a year in lost output and costs linked to ill health. For government, the additional burden in welfare payments and NHS demand is around £47 billion annually. On top of this lies the wider cost to the economy through lower participation, and the human and social costs of lost opportunity, stalled careers and reduced life chances. (more…)

London BCO Awards winners highlight shift towards reuse and long term workplace design

London BCO Awards winners highlight shift towards reuse and long term workplace design

by • Environment, News, Property, Workplace design

The winners of the British Council for Offices London Awards 2026 have been announced, recognising a series of workplace projects that reflect changing priorities in design, sustainability and social value across the capital. Six schemes were selected as regional winners. Deutsche Bank’s headquarters at 21 Moorfields (main image) was named best corporate workplace, while Stonecutter at 1 Stonecutter Street took the award for best commercial workplace. The best refurbished or recycled workplace award went to 76 Southbank, and Rabobank at 60 London Wall was recognised for best fit out of a workplace. The award for projects up to 2,500 square metres was given to 170 Piccadilly, while TBC.London at 224 to 226 Tower Bridge Road received the ESG award. (more…)

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

by • AI, News

A significant proportion of employees are resisting the introduction of AI in the workplace, with some actively undermining its adoption, according to a new global survey.A significant proportion of employees are resisting the introduction of artificial intelligence in the workplace, with some actively undermining its adoption, according to a new global survey. The 2026 AI Adoption in the Enterprise report, produced by Writer in partnership with Workplace Intelligence, draws on responses from 2,400 knowledge workers across Europe and North America. It suggests that while organisations are investing heavily in artificial intelligence, many employees remain unconvinced of its value and are pushing back against its use. (more…)

Creativity, thinking and expertise in the workplace should be safeguarded from AI

Creativity, thinking and expertise in the workplace should be safeguarded from AI

by • AI, News

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)

Half of SMEs using AI with limited impact on headcount (so far)

Half of SMEs using AI with limited impact on headcount (so far)

by • AI, News

More than half of UK firms are now using AI according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce sizeMore than half of UK firms are now using artificial intelligence, according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce size. The survey, carried out in partnership with Atos, suggests that 54 percent of businesses are actively using AI. This represents a notable rise from previous BCC findings, which showed adoption at 35 percent in 2025, 25 percent in 2024 and 23 percent in 2023. (more…)

AI will either save work or destroy it. Apparently.

AI will either save work or destroy it. Apparently.

by • AI, Comment

It's too early to know what precise impact AI will have on jobs, writes Jo Sutherland. Fortunately for us, the future is still ours to shapeAs someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

Inspiring Makers 2026: Shaping the future of British craft and design

Inspiring Makers 2026: Shaping the future of British craft and design

by • Company news

Building upon past success and now going into its fifth year, Inspiring Makers is being held at Bath’s historic Guildhall on Wednesday 13th May 2026.Building upon past success and now going into its fifth year, Inspiring Makers is being held at Bath’s historic Guildhall on Wednesday 13th May 2026. The day-long event offers a unique platform to connect and inspire emerging designers and makers with leading brands and influential industry voices. The aim is to champion traditional hand skills, preserve British craft and to encourage, train and sustain the dedicated masters of the future. (more…)

The squeezed middle: supporting frontline managers in 2026

The squeezed middle: supporting frontline managers in 2026

by • Business, Comment

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, recover or sustain our organisations, the answer lies in frontline management skills. Your manager makes the biggest impact on how you feel about work and how secure you feel about your future. If you have to work for money, and most of us do, this relationship has enormous consequences for your wellbeing. (more…)

Employment Rights Act is already putting the brakes on hiring, CIPD warns

Employment Rights Act is already putting the brakes on hiring, CIPD warns

by • News, Workplace

New research from the CIPD suggests the Government’s Employment Rights Act could discourage employers from recruiting permanent staff, add to business costs and increase workplace conflictNew research from the CIPD suggests the Government’s Employment Rights Act could discourage employers from recruiting permanent staff, add to business costs and increase workplace conflict. The findings come from the CIPD’s latest Labour Market Outlook, based on a survey of more than 2,000 UK employers. It reports that overall hiring intentions remain at their lowest level on record outside the first year of the pandemic. (more…)

Hybrid working is stabilising around the world, office occupancy report claims

Hybrid working is stabilising around the world, office occupancy report claims

by • Flexible working, News, Workplace design

A new study of office utilisation trends around the world suggests hybrid working patterns have largely settledA new study of office utilisation trends around the world suggests hybrid working patterns have largely settled, with average occupancy remaining well below pre-pandemic norms and peak attendance continuing to cluster midweek. The Hybrid Occupancy Index 2025–2026 [registration] published by workplace analytics firm HubStar, draws on data from more than 300 million square feet of office space across 173 buildings in 13 countries, covering more than 27,000 workspaces between January 2023 and December 2025. (more…)

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