Search Results for: training

The workplace metric that creates false confidence

The workplace metric that creates false confidence

A learning dashboard showing 96 per cent completion feels reassuring. It is precise, comparable and easy to report. But it may be answering the least useful question: who reached the end of the material? Completion can confirm attendance or fulfil an administrative requirement. It cannot, on its own, show what people understood, what they still remember or what they can do differently at work. That distinction matters as organisations ask employees to adapt to new systems, regulation and AI-enabled work. (more…)

Third of people think AI would do a better job than their human manager

Third of people think AI would do a better job than their human manager

More than a third of UK employees believe replacing their line manager with an artificial intelligence system would improve their productivityMore than a third of UK employees believe replacing their line manager with an artificial intelligence (AI) system would improve their productivity, although a large majority still want performance feedback delivered by a human manager. Polling commissioned by Careerminds UK found that 36.7 percent of employees thought an AI manager would make them more productive, compared with 25.5 percent who expected their productivity to decline. A further 37.8 percent said it would make no difference. (more…)

Why the organisations seeing real returns from agentic AI are empowering employees, not cutting jobs

Why the organisations seeing real returns from agentic AI are empowering employees, not cutting jobs

The launch of the UK Government’s AI Skills Compact reflects an important shift in how policymakers and businesses are thinking about artificial intelligence. Rather than viewing AI simply as a route to greater efficiency or reduced headcount, leaders are starting to recognise that long-term competitiveness will depend just as much on equipping people with the skills to work alongside AI as investing in the technology itself. (more…)

Is resilience a personality trait or a flaw in workplace design?

Is resilience a personality trait or a flaw in workplace design?

Resilience is often ascribed to the individual, but are there other ways we could look at the issue, asks Carl LyonsResilience must be one of the most misunderstood issues affecting businesses right now. It’s used whenever people are struggling, and almost always aimed at the individual – be tougher, manage your stress, build a bit more grit. During countless conversations with leaders and teams over the last few years it has been seen that those words do real damage to people who are trying hard to do their best. When tiredness is no longer fixed by a weekend, when feedback lands as a threat, and when change is met with a sigh, it gets recorded under ‘poor personal resilience’, effectively telling people the problem is with them. I don’t think it is. I think we’re looking in the wrong place. (more…)

AI could increase the relevance of the physical workplace, Gensler report suggests

AI could increase the relevance of the physical workplace, Gensler report suggests

Workers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplaceWorkers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplace. Gensler’s Global Workplace Survey 2026 found that 30 per cent of workers regularly use AI tools in both their professional and personal lives, a group the architecture and design firm describes as “AI power users”. A further 36 per cent are classed as late adopters who rarely or never use AI. (more…)

The ERP innovations worth paying attention to right now

The ERP innovations worth paying attention to right now

The businesses treating ERP selection purely as a procurement decision are missing most of the story.Ask a finance director what their ERP system does and most will describe what it used to do: hold the ledger, run payroll, generate the month-end report nobody reads until something in it is wrong. That description is going stale fast. The systems running underneath most mid-sized and large businesses are changing shape, and the change matters well beyond the finance department. It touches headcount planning, office layout, training pipelines, and how quickly a business can respond when the market shifts under it. (more…)

Inconsistent recycling bin colours are creating compliance challenges for UK workplaces

Inconsistent recycling bin colours are creating compliance challenges for UK workplaces

A lack of consistency in recycling bin colours across UK local authorities is creating unnecessary complexity for organisations attempting to comply with England’s Simpler Recycling regulations, according to new research based on Freedom of Information requests. Analysis by commercial waste services provider Direct365 found at least 80 different combinations of bin colours are currently in use across 190 local authorities, raising concerns that the absence of a national colour-coding system is undermining efforts to improve recycling performance. (more…)

As hybrid working resets the office’s purpose, its small rituals carry more weight

As hybrid working resets the office’s purpose, its small rituals carry more weight

Hybrid working has changed the arrangement. Many employees can now complete focused work elsewhere, often without a commute or the interruptions of a busy workplace. A trip to the office therefore needs to offer something beyond access to a desk and a screen.The question of what the office is for has become harder to answer. For much of its history, the office had a clear practical role. It was where the people, information and equipment needed for work were located. Attendance was largely assumed, and the working week developed around that shared presence. Hybrid working has changed the arrangement. Many employees can now complete focused work elsewhere, often without a commute or the interruptions of a busy workplace. A trip to the office therefore needs to offer something beyond access to a desk and a screen. (more…)

UK architects arrive at AI ‘tipping point’ – and a new existential crisis

UK architects arrive at AI ‘tipping point’ – and a new existential crisis

Most architects don't think AI improves the quality of their work, and have become more pessimistic about their future as well as the long term impact on the profession as the tech reduces the number of entry level rolesThe Royal Institute of British Architects (RIBA) has published the results of the third survey among its members into attitudes towards, and usage of Artificial Intelligence (AI).?It outlines how artificial intelligence (AI) adoption has changed, how its use has developed and how design professionals view the AI-influenced future. The poll found that while adoption is widespread, most respondents don’t think AI improves the quality of their work, and have become more pessimistic about their future as well as the long term impact on the profession as the tech reduces the number of entry level roles. (more…)

Westminster event backed by Coldplay frontman Chris Martin tackles disability employment barriers

Westminster event backed by Coldplay frontman Chris Martin tackles disability employment barriers

An event at the Palace of Westminster this week will bring together politicians, business leaders and figures from the entertainment industry to discuss ways of improving employment opportunities for disabled and neurodivergent peopleAn event at the Palace of Westminster this week will bring together politicians, business leaders and figures from the entertainment industry to discuss ways of improving employment opportunities for disabled and neurodivergent people. The reception, organised by inclusive entertainment company 0UTLYER, takes place on 15 July and coincides with the launch of the All-Party Parliamentary Group (APPG) for Disability Employment. Titled Breaking Barriers, Backing Talent, the event aims to encourage collaboration between policymakers, employers and industry leaders on improving access to careers, particularly within the creative industries. (more…)

Most organisations are investing in AI. Far fewer are preparing leaders for it

Most organisations are investing in AI. Far fewer are preparing leaders for it

Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value.The gap between AI adoption and leadership readiness is becoming one of the defining challenges facing organisations today. According to Gallup’s latest State of the Global Workforce report, only one in five employees believe their manager actively supports their team’s use of artificial intelligence, while just one in four say their organisation has communicated a clear strategy for integrating the technology into work. While investment in AI continues to accelerate, leadership capability is struggling to keep pace. Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value. (more…)

AI can automate work, but it can’t automate trust

AI can automate work, but it can’t automate trust

As AI becomes more involved in decisions around hiring, performance and progression, employees are asking more questions about how those tools are being used and where the boundaries should sitBusinesses are moving quickly to bring artificial intelligence into the workplace, exploring how it can support everything from recruitment and workforce planning to performance management and employee services. Employee confidence in this technology, however, is struggling to keep up. Research suggests only 46 percent of people say they trust AI systems, while almost a third (31 percent) of employees are concerned they could be replaced by the technology. (more…)