September 18, 2013
Service providers taking desperate measures to combat “loaded dice” procurement
Building rapport with a potential client is an important part of the procurement process, but how far do you go? According to new research, some service providers have resorted to desperate measures to bag new business, including hiring the client’s daughter; bringing in actors and equipment to make their organisation seem larger than it is and even helping the prospect write the Request for Proposal to ensure that it matched the services they could deliver. The reason, according to findings unveiled today by blur Group is that despite the majority of decision makers believing there are better service providers available than their existing network, the vast majority (89%) were still likely to approach their existing service providers when a new project arose. (more…)
September 12, 2013
When it comes to transparency, most businesses might fail The Peacock Test
by Simon Heath • Comment, Workplace
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The HR profession took a savaging yesterday in a Daily Telegraph article by Louisa Peacock following what many felt to be a disastrous appearance by the BBC’s head of HR, Lucy Adams in front of the Public Accounts Committee. You can see a brutal excerpt above. A thread of sensationalism runs through the Telegraph piece but some good points are made that have broader lessons for the commercial world. There have been acres of coverage generated by the debacle at the Beeb, but there is a real sense of “there but for the grace of God go I” and schadenfreude about much of the commentary and chatter from the business community.
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