Search Results for: workplace

The workplace metric that creates false confidence

The workplace metric that creates false confidence

by • News, Technology, Workplace design

A learning dashboard showing 96 per cent completion feels reassuring. It is precise, comparable and easy to report. But it may be answering the least useful question: who reached the end of the material? Completion can confirm attendance or fulfil an administrative requirement. It cannot, on its own, show what people understood, what they still remember or what they can do differently at work. That distinction matters as organisations ask employees to adapt to new systems, regulation and AI-enabled work. (more…)

What people from successful workplace events think it takes to launch something new

What people from successful workplace events think it takes to launch something new

by • Facilities management, News, Property, Workplace design

The challenge for workplace events isn’t just about the numbers involved. It's about engaging the audience by having something to sayHerb Kim has been running the Thinking Digital conference at the Glasshouse in Gateshead since 2008. Ask Terry McStea, who knows about most events in the North East, which ones are genuinely unmissable and Thinking Digital is one of the two he immediately names. “If for whatever reason Thinking Digital was cancelled, it would leave a huge hole.” But ask Kim about year one and his account is rather different. “The first year was probably on the knife edge between disaster and success,” he chuckles. “Year one… it was badly undersold.” His account of what the first year of their event was really aiming for gave episode two of Work in Motion its title. “Even if your event is free and you have catering and you have, I don’t know, some big name coming, they’ll often still struggle to not even get the place full, but to get the place not embarrassingly empty.” (more…)

The Workspace Design Show London to emphasise the design of human-centered workplaces

The Workspace Design Show London to emphasise the design of human-centered workplaces

by • Company news, Facilities management, Workplace design

The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”, a direction placing wellbeing, inclusion, sensory comfort, belonging, neurodiversity and emotional experience at the centre of workplace design. As organisations continue to rethink what makes people want to come together in person, the 2027 edition will explore how workplaces can move beyond functionality to become environments that genuinely support people. Spaces designed around human connection, comfort, mood, acoustics, hospitality, inclusivity and how work environments make us feel. (more…)

Is resilience a personality trait or a flaw in workplace design?

Is resilience a personality trait or a flaw in workplace design?

by • Comment, Wellbeing, Workplace design

Resilience is often ascribed to the individual, but are there other ways we could look at the issue, asks Carl LyonsResilience must be one of the most misunderstood issues affecting businesses right now. It’s used whenever people are struggling, and almost always aimed at the individual – be tougher, manage your stress, build a bit more grit. During countless conversations with leaders and teams over the last few years it has been seen that those words do real damage to people who are trying hard to do their best. When tiredness is no longer fixed by a weekend, when feedback lands as a threat, and when change is met with a sigh, it gets recorded under ‘poor personal resilience’, effectively telling people the problem is with them. I don’t think it is. I think we’re looking in the wrong place. (more…)

AI could increase the relevance of the physical workplace, Gensler report suggests

AI could increase the relevance of the physical workplace, Gensler report suggests

by • AI, News, Workplace design

Workers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplaceWorkers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplace. Gensler’s Global Workplace Survey 2026 found that 30 per cent of workers regularly use AI tools in both their professional and personal lives, a group the architecture and design firm describes as “AI power users”. A further 36 per cent are classed as late adopters who rarely or never use AI. (more…)

Productivity gains from workplace AI mean little if they erase professional judgment

Productivity gains from workplace AI mean little if they erase professional judgment

by • AI, Architecture, Comment, Workplace design

Speed can become a dangerous proxy for the value of workplace AI when leaders stop asking what happened to the judgment behind the work.The strongest case for workplace AI rarely begins with a dramatic breakthrough. It begins with ordinary time savings: a report drafted faster, a plan assembled in minutes or a first pass produced without the usual blank-page delay. Those gains matter. Yet speed can become a dangerous proxy for value when leaders stop asking what happened to the judgment behind the work. (more…)

Inconsistent recycling bin colours are creating compliance challenges for UK workplaces

Inconsistent recycling bin colours are creating compliance challenges for UK workplaces

by • Environment, News

A lack of consistency in recycling bin colours across UK local authorities is creating unnecessary complexity for organisations attempting to comply with England’s Simpler Recycling regulations, according to new research based on Freedom of Information requests. Analysis by commercial waste services provider Direct365 found at least 80 different combinations of bin colours are currently in use across 190 local authorities, raising concerns that the absence of a national colour-coding system is undermining efforts to improve recycling performance. (more…)

How MSPs are shaping the future of the digital workplace

How MSPs are shaping the future of the digital workplace

by • Company news, Facilities management

Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response.According to JLL’s 2026 Future of Work Survey, most C-suite and corporate real estate leaders now expect AI to redesign roles and grow headcount rather than reduce it. While this is likely a relief for those who previously worried about AI making their roles obsolete, it also creates new pressure on organisations to integrate AI into their operations. This pressure is increasing the demand across the board for managed service providers (MSPs). At the same time, it is increasing the scope of responsibilities modern MSPs are now expected to offer. Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response. (more…)

Are we designing workplaces around evidence or assumption?

Are we designing workplaces around evidence or assumption?

by • Comment, Facilities management, Property, Workplace design

People no longer use workplaces in the same way every day, every week or every season, yet many of the decisions shaping the future of our workplaces still assume that they do.A sudden, intense summer heatwave does more than test a building’s cooling systems; it exposes just how difficult workplace management has become across Europe. During these spikes, employees rethink their commute, meeting rooms fill and empty at different times, quieter corners suddenly become more attractive places to work, and facilities teams work hard to keep buildings comfortable while managing rising energy demands. While these changes may only last a few days, they serve as a useful reminder that workplaces are far more dynamic than we often give them credit for. People no longer use offices in the same way every day, every week or every season, yet many of the decisions shaping the future of our workplaces still assume that they do. (more…)

Stirling Prize shortlist shines spotlight on mixed-use regeneration and workplace design

Stirling Prize shortlist shines spotlight on mixed-use regeneration and workplace design

by • Architecture, News, Workplace design

The transformation of one of London's busiest transport hubs and a major mixed-use commercial development has secured a place on the shortlist for the 2026 RIBA Stirling PrizeThe transformation of one of London’s busiest transport hubs and a major mixed-use commercial development has secured a place on the shortlist for the 2026 RIBA Stirling Prize, highlighting the growing prominence of workplace-led regeneration among the UK’s most celebrated new buildings. Renzo Piano Building Workshop’s Paddington Square is one of six projects shortlisted for British architecture’s most prestigious award. The development combines offices, retail, public space and improved connections to Paddington Station, reflecting the continued importance of mixed-use schemes in reshaping city centres. (more…)

The workplace canteen isn’t too expensive. The way you run it is.

The workplace canteen isn’t too expensive. The way you run it is.

by • Company news, Facilities management

Most facilities teams have quietly reached the same conclusion: a staffed workplace canteen costs too much to justify, so it's a snack machine or nothing. They're half right. The canteen isn't the problem — the model is. And the model has changed.Most facilities teams have quietly reached the same conclusion: a staffed workplace canteen costs too much to justify, so it’s a snack machine or nothing. They’re half right. The canteen isn’t the problem — the model is. And the model has changed. Ask a facilities manager what their canteen actually costs, and you’ll rarely get a clean figure. The invoice is deliberately fragmented — food, labour, a contract caterer’s management fee, site costs — and the biggest line, labour, is the one under most pressure. (more…)

Government updates office design standards with new workplace guidance

Government updates office design standards with new workplace guidance

by • News, Workplace design

The Government Property Agency (GPA) has published a revised version of its Government Workplace Design Guide, introducing a new office design framework intended to standardise the layout of government offices while reflecting changes in the way civil servants work.The Government Property Agency (GPA) has published a revised version of its Government Workplace Design Guide, introducing a new office design framework intended to standardise the layout of government offices while reflecting changes in the way civil servants work. Launched on 2 July, the updated guidance introduces a Core Design Requirements (CDR) framework, which the GPA says will provide a consistent approach to creating inclusive, accessible, sustainable and digitally enabled workplaces across the government estate. (more…)

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