January 8, 2019

From nudge tech to listening tools, Gartner makes some workplace predictions for 2019

by Brian Kropp • Automation, Comment, Technology, Workplace

Last year we saw businesses reporting their gender pay gap, General Data Protection Regulation (GDPR) taking effect, speculation on how Brexit will impact jobs and further impact on how technology is changing the way we work. Looking forward to the year ahead, Gartner has pulled together a fresh set of workplace predictions for the coming year. This includes the demise of employee surveys as the adoption of sophisticated listening tools accelerates; precious little progress in closing the gender pay gap, but the evolution of discrepancies in pay scales between new hires and existing employees; the rise and rise of the #MeToo movement, which could lead to more senior executives being ousted in 2019 than in 2018; and new technologies designed to nudge workers into action.

January 7, 2019

What Leonardo da Vinci can teach us about the six hour working day ⁰

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

The latest idea to grip the sometimes limited imagination of the world’s workplace chatterers is that of the six hour working day or the four day working week. This has its original roots in a Swedish experiment designed to limit the hours people work in an attempt to improve their work-life balance and possibly even increase their productivity. Now a growing number of firms are looking to introduce a nominal four day working week or restrict the use of emails outside of office hours. These are always commendable goals and you can see the logic. We know people find it increasingly hard to switch off, we know that this is bad for them and we know that long hours don’t necessarily equate to greater productivity.

January 4, 2019

Why new technology can still make employees happier, healthier and more efficient

by Elaine Rossall • Automation, Comment, Flexible working, Lighting, Technology, Wellbeing

For many years, we became used to new technology being treated with excitement. Essentially, people thought technology made their lives better. More recently this consensus has been tested. On a very practical level, there is growing concern about the impact of everyday technology. ‘Screen-time’ has become a byword for anxiety and disengagement from the real world. Meanwhile, there is trepidation about the impact of future technology, such as the automation of jobs. Whilst caution is needed, there is a danger that we are forgetting the many benefits technology can bring. As an example, look to the workplace. Already, offices are gaining hugely from technology that benefits employee wellness and productivity. However, we have only just begun to feel its impact. A ‘fast’ office may sound like an oxymoron. A building isn’t going to win a 100-metre race. Yet fast offices, which allow employees to control their immediate environment, are becoming increasingly common.

January 3, 2019

Anti-team legislation can make us slaves to individual rights

by Helen Jamieson • Comment, Flexible working, Workplace

Society is becoming more selfish. At least that’s what the most commonly held view on the issue suggests, and it’s only set to get worse. Whether or not you believe the headlines, my 20 plus years’ experience as an HR consultant has led me to believe the hype. Increasingly many (I stress, not all) employees no longer see themselves as part of a team, but are increasingly ‘lone wolves’ single mindedly pursuing their needs and wants above those of the team. Each decision they make is with ‘I’ first and foremost, with ‘we’ maybe just a passing thought. It could be argued this was inevitable. How do you create a culture of team engagement, and group morale when for decades UK workplace legislation has focused almost exclusively on Individual Rights, rather than the ‘rights’ of the group? I’d argue it is simply not possible to develop successful teams where each individual has numerous legal rights but no corresponding responsibilities. My wish for 2019 would be for the government to set out a ‘responsibility’ alongside every ‘right’ it confers.

December 17, 2018

Don’t be a turkey, get on the commercial property gravy train

by Jo Sutherland • Comment, Property

Last week, the RICS Commercial Property conference tackled the biggest issues impacting the built environment sector, arming delegates with fragments of the formula for future success. The morning CEO Question Time panel put a trio of CEOs in the spotlight. In addition to airing concerns about the current political climate, rapidly shifting societal attitudes, diversity and inclusion, the ageing population coupled with the ongoing housing shortage, climate change and the complexities involved in exploring new business models to drive and diversify revenue, they all zoomed in on the accelerated pace of change we’re witnessing, crowning it the key challenge for today’s C-suite.

December 14, 2018

Getting a better handle on the psychology of office design

by Paul Goodchild • Architecture, Comment, Workplace design

It was the Finnish architect Juhani Pallasmaa who described the door handle as ‘the handshake of the building’ in his book The Eyes of the Skin: Architecture and the Senses. Buildings greet us in other ways too and we respond to those greetings in very human ways. So much so, in fact, that when we make decisions about the ways in which offices introduce themselves, we should take account of the psychological factors that can mean the difference between a successful or failed office design. More →

December 13, 2018

Flexible working should not mean employers ask people to work all the time

by Oliver Shaw • Comment, Flexible working, Wellbeing

Talking about the role of technology within the flexible working arena is hardly ground-breaking. For decades, technological advancements have been hailed as pivotal to developments within the employment landscape. But this year, conversation appears to have reached another level. In an article for Open Access Government in June 2018, for instance, Richard Morris, UK CEO of International Workplace Group (IWG), explained the extent to which technology-driven shifts have caused significant social change. And in September, HR headlines homed in on a study by Capita and Citrix, which stressed that an inability to quickly introduce new IT services is restricting organisations’ flexibility proposition, and consequently their competitiveness.

December 7, 2018

Seven reasons why this will not be the office of the future

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

At this time of year, it seems like we don’t have to wait more than a few hours before some or other organisation is sharing its prognosis about how we will be working in the future. The thing these reports usually share in common, other than a standardised variant of a title and a common lexicon of agility, engagement and connectivity, is a narrow focus based on their key assumptions about what the office of the future will be like. While these are rarely false per se, and often offer valuable insights, they also frequently exhibit a desire to look at only one part of the great workplace elephant. While the more informed reports make excellent points and identify trends, across most there are routine flaws in thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Talk of the office of the future tells us rather a lot about how we view offices right now.

December 5, 2018

The war for talent is over and we need to face up to new opportunities and challenges

by David Corcoran • Comment, Workplace

The ‘War for Talent’ is a concept which has dominated the industry for the last twenty years and has shaped how many organisations view talent acquisition around the world. But perhaps this war is already over. As initially reported by McKinsey & Company in 1998, the war for talent explored the challenges businesses face when attracting, retaining and developing talent. While talent acquisition is a fundamental foundation for any business looking to grow, after twenty years, recent studies have reported a seismic shift from this ‘War for Talent’ to a ‘War for Skills.’

December 4, 2018

I’m a designer and I job share with an AI

by Ceilidh Higgins • Comment, Technology, Workplace design

Thomas Edison is credited with the phrase “Genius is one percent inspiration, ninety-nine percent perspiration” and I believe there is no field where this applies more than architecture and design. So often people assume that interior design is such a fun, creative job – that it’s all about drawing, colours and furniture, something like being paid to colour in and shop – when today being a designer is just as much about people management, psychology, project management, documentation, checking codes and standards and managing contracts. It’s also often about a culture that expects long hours and being always available to the job. “It’s not work when you are passionate about it?” is common. But what if instead we could all work less hours and job share with our computers?

December 3, 2018

Ten UK employment law changes to look out for in 2019

by Alan Price • Comment, Legal news

From gender pay gap reporting to widespread claims of workplace sexual harassment, 2018 has been a busy year in employment law. Although employers may hope for a quieter 2019, it’s looking likely that there will be a number of issues that are prevalent throughout the year, amid the ongoing uncertainty of Brexit. Below are just ten changes employers need to look out for. Whilst there are sure to be other new developments introduced throughout next year, employers would do well to keep a close eye on these particular topics and put plans in place to ensure their business complies with any new requirements.

November 30, 2018

How the way we interact with technology is changing the way we think

by Charles Marks • Comment, Technology, Workplace design

We are all familiar with the emoticon, the little symbol we use to strengthen whatever it is we really mean or would like to convey in a text, chat, message or email. The symbols have become more important as these forms of communication have supplanted some forms of face to face contact. Researchers have now learned that our brains no longer treat emoticons as a form of punctuation, but have started to respond to it as if it were a real face. A study published in the journal Social Neuroscience found that the part of the brain that is activated when we look at real faces is now triggered by smileys too. It’s yet another example of how our brains are adapting to the changing demands placed on them by technology, a subject that not only has profound implications for the way we relate to technology but also the way we work and the ways we design and manage our surroundings and especially how we maintain focus and interact with our colleagues.